Assistance Needed: First Sponsor Payout is Stuck

[xanaawakens]

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Hello everyone,

I hope you’re doing well. I am writing because I’m experiencing an issue with my GitHub Sponsors account. My first sponsor payout appears to be stuck, even though I have completed the 60-day probation period.

Could someone please advise on the next steps to resolve this issue? If there's any additional information or documentation needed from my side, please let me know.

Thank you in advance for your help.

Best regards!

[mecodeatlas]

Hi @xanaawakens!

You can open a ticket on our Support page so they can review your specific account details.

In the meantime you can also check out the Sponsors FAQ and see if you can resolve your issue there.

[xanaawakens]

Hi @mecodeatlas!

I sent a support ticket a week ago but haven't received any response yet.