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Same customer (email) different channel impossible to be registred #13

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ClicShopping opened this issue Aug 5, 2022 · 2 comments
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@ClicShopping
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I tried to create a new customer in supermetket but exist in watch, I have this error appears
This email address already exists!

When I look the admin, the customer is well registred in watch, not in supermarket channel.
In this case, If I have 2 differents channel, it's impossible for the customer to subscribe another channel if this one is registred to another.

@VadymGurevych
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This is behaviour by design and is not an issue. The system supports multiple sale channels by default, however they are all managed from the same backend. And the there can be only 1 customer account in the system with the same email (id).
There exists a special version of the system called Super Admin that allows creation of separate but connected instances of osCommerce, and it is possible to have the same customer in each instance.

@ClicShopping
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Ok, thank for this explanation, but what I said it's a bug because inside the admin the customer is assimilated at furniture (if you look) and not at watch, supermarket for example.
In this case, [email protected] = furniture
Also, sales channel can be linked at different domain, and the customer can not understand why is registred and it's the first time he comes on the website.
Anyway, it s just architecture orientation of the software.
But I think inside the solution some point can be pushed inside sales channel to resolve a part of this point.

You can close this ticket or we can continue this conversation :)

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