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PanoraAttachments

(Ticketing.Attachments)

Overview

Available Operations

List

List Attachments

Example Usage

package main

import(
	gosdk "github.com/panoratech/go-sdk"
	"context"
	"log"
)

func main() {
    s := gosdk.New(
        gosdk.WithSecurity("<YOUR_API_KEY_HERE>"),
    )

    ctx := context.Background()
    res, err := s.Ticketing.Attachments.List(ctx, "<value>", gosdk.Bool(true), gosdk.Float64(10), gosdk.String("1b8b05bb-5273-4012-b520-8657b0b90874"))
    if err != nil {
        log.Fatal(err)
    }
    if res.Object != nil {
                for {
            // handle items
        
            res, err = res.Next()
        
            if err != nil {
                // handle error
            }
        
            if res == nil {
                break
            }
        }
        
    }
}

Parameters

Parameter Type Required Description Example
ctx context.Context ✔️ The context to use for the request.
xConnectionToken string ✔️ The connection token
remoteData *bool ➖ Set to true to include data from the original software. true
limit *float64 ➖ Set to get the number of records. 10
cursor *string ➖ Set to get the number of records after this cursor. 1b8b05bb-5273-4012-b520-8657b0b90874
opts []operations.Option ➖ The options for this request.

Response

*operations.ListTicketingAttachmentsResponse, error

Errors

Error Type Status Code Content Type
sdkerrors.SDKError 4XX, 5XX */*

Create

Create Attachments in any supported Ticketing software

Example Usage

package main

import(
	gosdk "github.com/panoratech/go-sdk"
	"context"
	"github.com/panoratech/go-sdk/models/components"
	"log"
)

func main() {
    s := gosdk.New(
        gosdk.WithSecurity("<YOUR_API_KEY_HERE>"),
    )

    ctx := context.Background()
    res, err := s.Ticketing.Attachments.Create(ctx, "<value>", components.UnifiedTicketingAttachmentInput{
        FileName: gosdk.String("features_planning.pdf"),
        FileURL: gosdk.String("https://example.com/features_planning.pdf"),
        Uploader: gosdk.String("801f9ede-c698-4e66-a7fc-48d19eebaa4f"),
        TicketID: gosdk.String("801f9ede-c698-4e66-a7fc-48d19eebaa4f"),
        CommentID: gosdk.String("801f9ede-c698-4e66-a7fc-48d19eebaa4f"),
        FieldMappings: map[string]any{
            "fav_dish": "broccoli",
            "fav_color": "red",
        },
    }, nil)
    if err != nil {
        log.Fatal(err)
    }
    if res.UnifiedTicketingAttachmentOutput != nil {
        // handle response
    }
}

Parameters

Parameter Type Required Description
ctx context.Context ✔️ The context to use for the request.
xConnectionToken string ✔️ The connection token
unifiedTicketingAttachmentInput components.UnifiedTicketingAttachmentInput ✔️ N/A
remoteData *bool ➖ Set to true to include data from the original Ticketing software.
opts []operations.Option ➖ The options for this request.

Response

*operations.CreateTicketingAttachmentResponse, error

Errors

Error Type Status Code Content Type
sdkerrors.SDKError 4XX, 5XX */*

Retrieve

Retrieve Attachments from any connected Ticketing software

Example Usage

package main

import(
	gosdk "github.com/panoratech/go-sdk"
	"context"
	"log"
)

func main() {
    s := gosdk.New(
        gosdk.WithSecurity("<YOUR_API_KEY_HERE>"),
    )

    ctx := context.Background()
    res, err := s.Ticketing.Attachments.Retrieve(ctx, "<value>", "801f9ede-c698-4e66-a7fc-48d19eebaa4f", gosdk.Bool(false))
    if err != nil {
        log.Fatal(err)
    }
    if res.UnifiedTicketingAttachmentOutput != nil {
        // handle response
    }
}

Parameters

Parameter Type Required Description Example
ctx context.Context ✔️ The context to use for the request.
xConnectionToken string ✔️ The connection token
id string ✔️ id of the attachment you want to retrive. 801f9ede-c698-4e66-a7fc-48d19eebaa4f
remoteData *bool ➖ Set to true to include data from the original Ticketing software. false
opts []operations.Option ➖ The options for this request.

Response

*operations.RetrieveTicketingAttachmentResponse, error

Errors

Error Type Status Code Content Type
sdkerrors.SDKError 4XX, 5XX */*