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Can't get location of Ubuntu 20.04 device #648

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joaquimcampos opened this issue Jul 16, 2022 · 1 comment
Open

Can't get location of Ubuntu 20.04 device #648

joaquimcampos opened this issue Jul 16, 2022 · 1 comment

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@joaquimcampos
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joaquimcampos commented Jul 16, 2022

Prey does not detect my device location in Ubuntu 20.04. Here are some details:

The following both return "Voila! All good.":
sudo /usr/lib/prey/current/bin/prey config account verify -c
sudo /usr/lib/prey/current/bin/prey config check

Running sudo /usr/lib/prey/current/bin/prey config panel, I get "Device configured previously":

Connectivity tests:
IP Trace: 2001:8a0:671d:100:da62:3ea9:a17f:252f, 2600:1901:0:9af5::
Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:102.0) Gecko/20100101 Firefox/102.0
profile.json error
Signup: pending
Latency Test: 382 ms (81.23, 53.07)

Running get location from the prey console prints nothing

My /var/log/prey.log file:
prey.log

@ceiphr
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ceiphr commented Dec 26, 2022

Same issue, Fedora 37. Configs show as valid. Everything else is functional in the web panel.

Logs show [location] Unable to notify location: [object Object] (400) for me. I'm assuming this means the data being sent to the server is invalid for some reason?

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