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Desktop faq (#2424)
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* Issue #SB-18577 feat: Updated FAQ's

* Issue #SB-18577 fix: updated the review comments

* Issue #SB-22404 fix: updated upstream path

* Update main.yml

* Issue #SB-22404 fix: updated rate limiting

* Issue Sb-23372 doc: updated FAQ's

* Issue #SB-24111 fix: updated the FAQ's
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HarishGangula authored Apr 16, 2021
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2 changes: 1 addition & 1 deletion utils/DesktopFAQ/faq-as.json

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2 changes: 1 addition & 1 deletion utils/DesktopFAQ/faq-bn.json

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12 changes: 6 additions & 6 deletions utils/DesktopFAQ/faq-en.json
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},
{
"topic": "I need to update my SUNBIRD desktop app",
"description": "Connect your computer to the Internet and check <a href=\"https://staging.sunbirded.org/download/desktopapp\"\n target=\"_blank\">https://staging.sunbirded.org/download/desktopapp</a> for the latest app version"
"description": "Connect your computer to the Internet and check <a href=\"https://staging.sunbirded.org/download/desktopapp\" target=\"_blank\">https://staging.sunbirded.org/download/desktopapp</a> for the latest app version"
},
{
"topic": "I do not have access to a laptop with an Internet connection, but I want to add or update content on the desktop app",
"description": "If you have a mobile phone, download the SUNBIRD mobile app from the google playstore. \nBrowse for the content in the app. \nDownload the content from the SUNBIRD library. \nCopy it on a pendrive or SD card and upload it to the SUNBIRD desktop app."
"description": "If you have a mobile phone,\n<ul>\n<li>download the SUNBIRD mobile app from the google playstore.</li>\n<li>Browse for the content in the app.</li>\n<li>Download the content from the SUNBIRD library. </li>\n<li>Copy it on a pendrive or SD card and upload it to the SUNBIRD desktop app.</li>\n</ul> "
},
{
"topic": "I do not find content for a particular topic, or I find the content irrelevant",
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},
{
"topic": "I had loaded content on my pendrive, but now I see that it is empty",
"description": "Your pendrive or computer may be infected with a virus. Check that:\n* You have an anti virus software installed on your machine\n* Your pendrive is write-protected before you plug it into unknown machines"
"description": "Your pendrive or computer may be infected with a virus. Check that:<ul><li>You have an anti virus software installed on your machine</li><li>Your pendrive is write-protected before you plug it into unknown machines</li></ul>"
},
{
"topic": "It takes time to copy content to and from my pendrive",
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},
{
"topic": "Unable to install SUNBIRD Desktop application on my Ubuntu system",
"description": "<p>To install SUNBIRD Desktop application on your ubuntu system:</p>\n<p>1) Open your terminal</p>\n<p>2) Run the command cd <location> to change the directory to where the exe file is downloaded. For example, if the exe is saved in the downloads folder, then run the command cd Downloads</p>\n<p>3) Run the command sudo dpkg -i <filename></p>\n<p>On successfully running this command the application is launched </p>"
"description": "<p>To install SUNBIRD Desktop application on your ubuntu system:</p>\n<p>1) Open your terminal</p>\n<p>2) Run the command cd <location> to change the directory to where the exe file is downloaded. For example, if the exe is saved in the downloads folder, then run the command cd Downloads</p>\n<p>3) Run the command sudo dpkg -i &lt;filename&gt;</p>\n<p>On successfully running this command the application is launched </p>"
},
{
"topic": "I want to register on SUNBIRD",
"description": "To register on SUNBIRD: \\n<ul>\\n <li>Go to <a href =\"https://staging.sunbirded.org/explore\" target=\"_blank\">Explore SUNBIRD </a> </li>\\n<li>Select whether you are a teacher or a student</li>\\n<li>Update your location details</li>\\n<li>Click on the profile icon</li>\\n<li>Click <b>Login</b></li>\\n<li>Click <b>Register here</b> on the login screen</li>\\n<li>For details on how to register refer <a href =\"https://staging.sunbirded.org/help/getting-started/sign-in/sign-up.html\" target=\"_blank\">https://staging.sunbirded.org/help/getting-started/sign-in/sign-up.html</a></li>\\n</ul>"
"description": "To register on SUNBIRD:<ul><li>Go to <a href =\"https://staging.sunbirded.org/explore\" target=\"_blank\">Explore SUNBIRD </a> </li><li>Select whether you are a teacher or a student</li><li>Update your location details</li><li>Click on the profile icon</li><li>Click <b>Login</b></li><li>Click <b>Register here</b> on the login screen</li><li>For details on how to register refer <a href =\"https://staging.sunbirded.org/help/getting-started/sign-in/sign-up.html\" target=\"_blank\">https://staging.sunbirded.org/help/getting-started/sign-in/sign-up.html</a></li></ul>"
},
{
"topic": "I forgot my password",
"description": "<p>To reset your password, follow these steps and recover your account:</p>\n<ul>\n <li>Click <strong>Forgot Password</strong></li>\n <li>Enter the email address or mobile number and user name that you provided while registering on SUNBIRD</li>\n <li><br></li>\n <li>You will receive an OTP on your registered email or mobile number</li>\n <li><br></li>\n <li>Enter the OTP to reset your password and recover your account</li>\n <li>For details to reset your password, refer <a href=\"https://staging.sunbirded.org/help/getting-started/recover-password/index.html\" target=\"_blank\">Recover password</a></li>\n</ul>"
"description": "<p>To reset your password, follow these steps and recover your account:</p>\n<ul><li>Click <strong>Forgot Password</strong></li><li>Enter the email address or mobile number and user name that you provided while registering on SUNBIRD</li><li>You will receive an OTP on your registered email or mobile number</li><li>Enter the OTP to reset your password and recover your account</li><li>For details to reset your password, refer <a href=\"https://staging.sunbirded.org/help/getting-started/recover-password/index.html\" target=\"_blank\">Recover password</a></li></ul>"
},
{
"topic": "I want to login on SUNBIRD through my State portal",
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