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Light Child Device #15

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ebarretopr opened this issue Sep 14, 2020 · 9 comments
Open

Light Child Device #15

ebarretopr opened this issue Sep 14, 2020 · 9 comments

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@ebarretopr
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Hello,

The fan portion is working flawlessly but the light stopped working and its showing offline

@chris7948
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I seem to have the same issue. works though the IDE interface but not the app

@Blackeyes24
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Just set it up and have the exact same problem. Fan works wonderfully, but not the light. Shows as offline.

@hereticaz
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First, thank you for your work on this! Truly, it is appreciated! In ST it also shows offline for me as well. However, if I go into ST Classic, the light device does work. Alexa is no longer able to see the light anymore either, although the fan works.

@rafaelborja
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rafaelborja commented Sep 30, 2020 via email

@hereticaz
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You were right. Turns out that my mistake was simply updating the device handler from the old KOF handler from dcoffing to your new one in the existing devices. I needed to delete the devices entirely and add them back in. Once I did that, ST could see the light as well as Alexa. Works great now! Thanks again!

@Blackeyes24
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OMG, thank you so much. Once I deleted the devices and re-added them they work perfectly! Not only that but you fixed the problem with dimming that I have had since I installed them. Even though my bulbs were dimmable and the remote is supposed to dim, it never did. Thanks to your device handler it now does!

@rafaelborja
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rafaelborja commented Oct 1, 2020 via email

@tmsteinhardt
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Stupid question but what's the best/easiest way to delete the child device and re-add it. I've had this setup for a few years now and just swapped the DH on the devices but that caused this issue where the light is offline.

@hereticaz
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Stupid question but what's the best/easiest way to delete the child device and re-add it. I've had this setup for a few years now and just swapped the DH on the devices but that caused this issue where the light is offline.

The best option is to delete the parent device (the fan itself), which should remove the child. Delete the child if it lingers. Once you've confirmed the devices are removed, power off the fan. In the app, have it begin searching for new devices. When you power it back on, it will go into join mode. I had no issues rejoining it to SmartThings hub using the new ST app. It will appear as a "Thing". Once it is joined, edit it in the ST website to point to the Device Handler. That will cause the child device to be created automatically. Hope this helps!

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6 participants