diff --git a/keep/providers/pagerduty_provider/pagerduty_provider.py b/keep/providers/pagerduty_provider/pagerduty_provider.py
index 8d4e8044f..9aa6e9e88 100644
--- a/keep/providers/pagerduty_provider/pagerduty_provider.py
+++ b/keep/providers/pagerduty_provider/pagerduty_provider.py
@@ -313,13 +313,9 @@ def _format_alert(
         data = actual_event.get("data", {})
         url = data.pop("self", data.pop("html_url", None))
         # format status and severity to Keep format
-        status = PagerdutyProvider.STATUS_MAP.get(
-            data.pop("status"), AlertStatus.FIRING
-        )
+        status = PagerdutyProvider.STATUS_MAP.get(data.pop("status", "firing"))
         priority_summary = (data.get("priority", {}) or {}).get("summary")
-        priority = PagerdutyProvider.SEVERITIES_MAP.get(
-            priority_summary, AlertSeverity.INFO
-        )
+        priority = PagerdutyProvider.SEVERITIES_MAP.get(priority_summary, "P4")
         last_received = data.pop("created_at")
         name = data.pop("title")
         service = data.pop("service", {}).get("summary", "unknown")