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Write The Docs 2016 Notes

Britta Gustafson - Open-Source docs in US government

@brittagus

Works for GSA - General Services Administration - 18F: Technology consulting team in the GSigus

  • Human Centered

  • Agile / iterative

  • OS / FOSS

Goals of 18F

  • Raise the Bar
  • Empower people
  • Improve Procurement
  • Teach people
  • Build platforms
  • Recruit people

RFP Ghost Writing

Content Design

  • Content Stratergy
  • Interface copy
  • Documentation
  • Blog posts
  • information architecture
  • editing
  • user research
  • usability testing
  • etc

Intersection of Software + Law + Bureaucracy

eRegulations

A Platform to Read Regulations

Standardized how Regulations are written to be readable across multiple government agencies.

Also wrote documentation on regulations themselves.

Asking Questions + writing precisely + iterating = .... (missed the slide end)

Draft federal source code policy

Drafted a policy to share with all agencies to open-source at least 20% of code and share code with other agencies

Put issues on GitHub

Other

Missed the slide

Public Service + open source + documentation = of the people, by the people, for the people

Software is a core part of how government works - "It would be in the constitution if the founding fathers knew about it"

Copyright does not apply to US government works

  • It's hard to read contribute or reuse code that isn't well documented

What If

More people felt like participants in their government

  • huge tons of skilled people wanted to work for or contract for the government.

Links

  • 18f.gsa.gov
  • github.com/18f
  • join.18f.gov

Also check out: U.S. Digital Service & Presidential Innovation Fellows