sync contact and support with qcif website draft

contact.md

@@ -12,7 +12,7 @@ ReDBox features, fixes, and support services are provided by the
 within the
 [Queensland Cyber Infrastructure Foundation (QCIF)](https://www.qcif.edu.au/).
 
-If you would like to discuss ReDBox, our support options, or our project services please contact us via email
+If you would like to discuss ReDBox, our support options and agreements, or our project services please contact us via email
 [[email protected]](mailto:[email protected])
 
 For general enquiries, [contact QCIF](https://www.qcif.edu.au/contact-us).

support.md

@@ -5,34 +5,27 @@ title: Support
 excerpt: Options for getting help
 ---
 
-## Community Support
-
-There are a number of Community support avenues.
-
-- **[Slack community](https://redbox-community.slack.com)**: Participate in discussions and connect with other RedBox Portal users and developers.
-- **[Issue Tracker](https://github.com/redbox-mint/redbox-portal/issues)**: Report an issue or track the status of enhancement work.
-- **[Product Roadmap](https://github.com/orgs/redbox-mint/projects/3/views/2)**: See potential upcoming features.
-- **[ReDBox Portal API Documentation](https://redbox-mint.github.io/redbox-portal/additional-documentation/rest-api.html)**: Detailed information about the API endpoints and examples.
-- **[Technical Documentation](https://github.com/redbox-mint/redbox-portal/wiki)**: Information about the inner workings of ReDBox.
-
 ## QCIF Support Agreements
 
 QCIF provides support to institutions and organisations through an annual support arrangement.
 
-For an annual fee QCIF will provide:
-
-- Direct support to the client to resolve technical defects
-- Access to QCIF's online support system through which to lodge support requests
-- An invitation to the annual ReDBox User Group meeting to preview new releases as well as 
-  discuss and agree a priority list of ReDBox features and enhancements for future development.
-- An invitation to the client's technical staff to a subsequent Technical User Group meeting 
-  in which QCIF will guide technical staff in new and future technical procedures.
-
-By subscribing to our support agreement your annual fee funds ReDBox support and keeps ReDBox 
+By subscribing to our support agreement your annual fee funds ReDBox support and keeps ReDBox
 at the forefront of research data management technologies.
 
+The QCIF website has [more information about ReDBox support agreements](https://www.qcif.edu.au/services/redbox).
+
 Please [contact us]({{ site.baseurl }}{% link contact.md %}) to discuss a suitable support agreement.
 
+## Community Support
+
+There are a number of Community support avenues.
+
+- [Slack community](https://redbox-community.slack.com): Participate in discussions and connect with other RedBox Portal users and developers.
+- [Issue Tracker](https://github.com/redbox-mint/redbox-portal/issues): Report an issue or track the status of enhancement work.
+- [Product Roadmap](https://github.com/orgs/redbox-mint/projects/3/views/2): See potential upcoming features.
+- [ReDBox Portal API Documentation](https://redbox-mint.github.io/redbox-portal/additional-documentation/rest-api.html): Detailed information about the API endpoints and examples.
+- [Technical Documentation](https://github.com/redbox-mint/redbox-portal/wiki): Information about the inner workings of ReDBox.
+
 ## ReDBox is Open Source
 
 QCIF is proud to say that the ReDBox platform is Open Source software,
@@ -62,6 +55,8 @@ Our team has extensive experience in Project Management and Business Analysis.
 We are experts in multiple software and web development languages and platforms.
 
 We can rapidly scope and cost a client project.
-We utilise the Agile methodology to deliver project outcomes that meet expectations of quality, time and budget.
+We utilise various process and methodologies to deliver project outcomes that meet expectations of quality, time and budget.
 
+The QCIF website has [more information about our project services](https://www.qcif.edu.au/services/enterprise-solutions).
 
+Please [contact us]({{ site.baseurl }}{% link contact.md %}) to discuss our project services.