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add plex ui access tip on rock-on write-up #172

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phillxnet opened this issue May 28, 2017 · 3 comments
Closed

add plex ui access tip on rock-on write-up #172

phillxnet opened this issue May 28, 2017 · 3 comments

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@phillxnet
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phillxnet commented May 28, 2017

When accessing the Plex Web UI via it's "Plex UI" Button on the Rock-ons page it can under some circumstances fail to show the UI and only present a Plex User Sign In / Sign Up page when there exists a functional Plex server UI. The caveat being a requirement to use the Rockstor machine's IP:
ie rather than for example with a machine named cube.lan:

http://cube.lan:32400/web/index.html

and given that machine has IP = 192.168.1.142 (from Mgmt IP: in top left of Rockstor Web UI normally)

http://192.168.1.142:32400/web/index.html

It is proposed that this 'tip' be added just below our "Please see Sign in to Your Plex Account for details."
line and possible link to this info from the Plex UI subsection. Note that similar advise is given and highlighted on the page linked to within that line:

https://support.plex.tv/hc/en-us/articles/200878643-Sign-in-to-Your-Plex-Account

"Tip!: If you aren't yet signed into your Server, you'll usually need to first access it locally via http://localhost:32400/web or http://127.0.0.1:32400/web on the Server's computer."

Although in that case the host identifiers are relevant to a local system install.

@phillxnet
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Please also update the following forum thread with this issues resolution:
https://forum.rockstor.com/t/plex-setup-issues/1777/6

@phillxnet
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phillxnet commented Dec 8, 2017

A related enhancement to this doc issue would be to detail the procedure necessary to use the installed Plex server without first acquiring an online plex account:

I.e when accessing the plex server for the first time and using the above suggested 'by ip' method rather than the default via Plex UI button by hostname we are presented with the following screen:

plex-first-login-whats-this-link

where the indicated 'What's this" link in turn leads to:

skip-and-accept-limited-functionality

Where upon the "Skip and accept limited functionality" linked text leads in turn to the regular and updated (since our Rock-on write-up) first intro page:

plex-first-intro-screen

which in turn leads to the second intro / plex pass promo screen:

plex-second-intro-screen-plex-pass-promo

which when 'crossed out' (top right) gets us to the first actual plex server setup screen:

plex_server_setup png

which is a slight update from our current write-up ie:

"Allow me to access my media outside my home

Plex will attempt to automatically configure your network to allow access to your Plex Media Server from Plex apps outside your home."

Hooverdan96 added a commit to Hooverdan96/rockstor-doc that referenced this issue Oct 18, 2024
Fixes rockstor#214 and rockstor#172 .

Update of Plex Rockon Documentation:
- newer screenshots
- refactoring descriptions
- include transcoding explanation
- add workaround when no Plex account is used

- [X] With the proposed changes no Sphinx errors or warnings are generated.
- [X] I have added my name to the AUTHORS file, if required (descending alphabetical order).
@phillxnet
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Closing as
Fixed by #499
by @Hooverdan96

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