Create خدمات پس از فروش #20
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تاریخچه خدمات پس از فروش
خدمات پس از فروش پدیده‌ای نوظهور نیست و قدمتی دیرینه دارد. ریشه‌های آن را می‌توان در دوران باستان و در تمدن‌های مصر، بابل و یونان یافت. در آن زمان، صنعتگران و معامله‌گران برای جلب نظر مشتریان خود، ضمانت‌هایی را برای محصولات خود ارائه می‌دادند.
در قرون وسطی، با ظهور اصناف و اتحادیه‌های صنفی، ارائه خدمات پس از فروش به عنوان یک تعهد صنفی