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[BUG] Session path indicator turns from orange to red and stays there after launching app #6

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sysfu opened this issue Oct 15, 2024 · 4 comments
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@sysfu
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sysfu commented Oct 15, 2024

Code of conduct

Self-training on how to write a bug report

Is there an existing issue for this?

  • I have searched the existing issues

Current Behavior

Session has not been able to connect to the loki network for several weeks now.

Path indicator in orange on application launch, and then turns red and when you click on it for info, the leading circle spins interminably. Disabling the Adguard Pro VPN changes the path indicator from red to orange briefly, then it goes back to red.

Troubleshooting steps tried:
Deleted both Adguard Pro and Orchid VPN profiles. No change.

To compare, I installed Session 2.8.0 on an iPhone running iOS 15.8.3, Adguard Pro, and using same Lightning Ethernet adapter and home network connection with router level VPN. Works no problem, even with Adguard Pro VPN enabled.

Issue must be specific to the iPad. Interestingly I am still getting Session message notifications on the iPad, I just can't read any of them.

Expected Behavior

Path indicator should turn green within a minute of launching the Session indicator.

Steps To Reproduce

Environment:
iPadOS 15.8.3
Session 2.8.0
Adguard Pro VPN
Lightning Ethernet adapter wired connection
Router level VPN

Launch Session app. Observe path indicator either stay white or orange for several seconds, then turn and stay red.

No message populate and no contacts are visible.

iOS Version

iPadOS 15.8.3

Session Version

2.8.0 (493)

Anything else?

com.ger 2024-10-15--21-16-23-692.log

@sysfu sysfu added the bug Something isn't working label Oct 15, 2024
@KeeJef
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KeeJef commented Oct 21, 2024

Hey, did you sideload Session? just noticed that the log name looks modified.

@sysfu
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sysfu commented Oct 21, 2024

Hey, did you sideload Session? just noticed that the log name looks modified.

Nope, just installed Session straight from the iTunes Appstore.

I used the share function to send the log to a saved message in Delta Chat app. The device is also managed by Apple Mobile Device Management, so perhaps either of those caused the modified log name.

@KeeJef
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KeeJef commented Oct 22, 2024

Hmmm okay i see, can you send me a message on Session, want to grab some more details

@sysfu
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sysfu commented Oct 23, 2024

Hmmm okay i see, can you send me a message on Session, want to grab some more details

Message request sent to ID listed on your github profile.

@KeeJef KeeJef transferred this issue from oxen-io/session-ios Nov 4, 2024
@stfsession stfsession transferred this issue from another repository Nov 4, 2024
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