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Existing Signal notifications disappear from Notification Center after opening the app #5951

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ExtRIELICi opened this issue Jan 29, 2025 · 1 comment
Closed
3 tasks done

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@ExtRIELICi
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ExtRIELICi commented Jan 29, 2025

  • I have searched open and closed issues for duplicates
  • I am submitting a bug report for existing functionality that does not work as intended
  • This isn't a feature request or a discussion topic

Bug description

Whenever I receive notifications from any chats on Signal, if I open the app (not the specific conversation), all Signal notifications completely disappear from my notification center on iOS.

In contrast, with all other apps, notifications remain in the notification center even if you open the app. The notifications only disappear after you open the specific chat or conversation that the notification came from, while notifications from other chats stay in place.

Steps to reproduce

  • Multiple contacts send you messages
  • Notifications show op on Notification Center and on Lock Screen
  • Open Signal without opening any conversations
  • All notifications are gone from Notification Center and from Lock Screen

Actual result: Whenever I receive notifications from any chats on Signal, if I open the app (not the specific conversation), all Signal notifications completely disappear from my notification center on iOS. The red circle with the number of messages on the top right of the app icon in the iOS Home Screen however, stays there until you actually read the messages.

Expected result: Notifications should remain in the notification center even if you open the app. The notifications should only disappear after you open the specific chat or conversation that the notification came from, while notifications from other chats stay in place.

Screenshots

Device info

Device: iPhone 15 Pro Max

iOS version: iOS 18.3

Signal version: 7.43 (573)

Link to debug log

https://debuglogs.org/ios/7.43.0/c935de5d8a004f038785e06d8eefdd20729dd7ee913c88ddba86535b0940a4e2.zip

@sashaweiss-signal
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Hey @ExtRIELICi! Thanks for the detailed report. For the time being this is expected behavior, but I'll make a note of this as a request to change how the feature works.

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