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Configuration failing: «No device» #345

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3 tasks done
steffenmoll opened this issue Nov 27, 2024 · 4 comments
Open
3 tasks done

Configuration failing: «No device» #345

steffenmoll opened this issue Nov 27, 2024 · 4 comments
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bug Something isn't working

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@steffenmoll
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steffenmoll commented Nov 27, 2024

Checklist

  • I have verified that the account and device works in the Comfort Cloud App.
  • This issue only contains 1 issue (if you have multiple issues, open one issue for each issue).
  • This issue is not a duplicate issue of currently previous issues..

What version of Home Assistant Core?

core-2024.11.3

Describe the issue

Started setting up my Home Assistant fairly recently, and trying to set up Panasonic CC.

When configuring and logging in with email and password, I’m getting the response ‘no device’. After looking into other issues I’ve reset both MFA and password and retried logging in, by stil getting the same result.

Able to log into Panasonic Comfort Cloud app on iOS just fine where my device is listed (a CS-HZ35UKE heat pump).

Setup:
Panasonic CC 2024.11.0
HACS 2.0.1
HA Core 2024.11.3
HA OS running on Raspbery Pi 4

Error/Debug Logs

No response

@steffenmoll steffenmoll added the bug Something isn't working label Nov 27, 2024
@skowronkowydom
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Hi, I have the same problem. Have you found a solution yet?

@Piotrekf14
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Hi, I have the same problem. Please help

@steffenmoll
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I was able to configure this a couple of days ago, so the error did not occur to me anymore

@Piotrekf14
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I tried to configure it yesterday and I still have this problem

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