diff --git a/.well-known/assetlinks.json b/.well-known/assetlinks.json index a28004b45b08..803946f438d6 100644 --- a/.well-known/assetlinks.json +++ b/.well-known/assetlinks.json @@ -5,4 +5,12 @@ "package_name": "com.expensify.chat", "sha256_cert_fingerprints": ["2E:65:6F:1C:34:F5:7E:BF:FC:C0:2D:A3:14:0E:83:FE:61:51:F2:9B:5D:59:58:61:C4:4D:A9:99:0C:CA:F4:8E"] } -}] \ No newline at end of file + }, + { + "relation": ["delegate_permission/common.handle_all_urls"], + "target": { + "namespace": "android_app", + "package_name": "org.me.mobiexpensifyg", + "sha256_cert_fingerprints": ["87:03:DC:2B:20:99:CB:F7:AF:39:0C:8F:F2:E4:78:F2:61:E9:D1:7E:F4:AF:E5:02:D9:72:F2:4D:1F:29:FF:65"] + } +}] diff --git a/README.md b/README.md index 730e745e368a..6b75fbed1b2c 100644 --- a/README.md +++ b/README.md @@ -27,6 +27,7 @@ * [Expensify Code of Conduct](CODE_OF_CONDUCT.md) * [Contributor License Agreement](contributingGuides/CLA.md) * [React StrictMode](contributingGuides/STRICT_MODE.md) +* [Left Hand Navigation(LHN)](contributingGuides/LEFT_HAND_NAVIGATION.md) ---- diff --git a/__mocks__/@react-native-firebase/analytics.ts b/__mocks__/@react-native-firebase/analytics.ts new file mode 100644 index 000000000000..1cc35724c726 --- /dev/null +++ b/__mocks__/@react-native-firebase/analytics.ts @@ -0,0 +1,5 @@ +export default function analytics() { + return { + logEvent: jest.fn(), + }; +} diff --git a/android/app/build.gradle b/android/app/build.gradle index 94f55992ddc5..2ec58aab1afa 100644 --- a/android/app/build.gradle +++ b/android/app/build.gradle @@ -110,8 +110,8 @@ android { minSdkVersion rootProject.ext.minSdkVersion targetSdkVersion rootProject.ext.targetSdkVersion multiDexEnabled rootProject.ext.multiDexEnabled - versionCode 1009005803 - versionName "9.0.58-3" + versionCode 1009006000 + versionName "9.0.60-0" // Supported language variants must be declared here to avoid from being removed during the compilation. // This also helps us to not include unnecessary language variants in the APK. resConfigs "en", "es" diff --git a/config/webpack/webpack.common.ts b/config/webpack/webpack.common.ts index ab5c304fcd1e..8aa8f5aa566c 100644 --- a/config/webpack/webpack.common.ts +++ b/config/webpack/webpack.common.ts @@ -84,7 +84,7 @@ const getCommonConfiguration = ({file = '.env', platform = 'web'}: Environment): isWeb: platform === 'web', isProduction: file === '.env.production', isStaging: file === '.env.staging', - useThirdPartyScripts: process.env.USE_THIRD_PARTY_SCRIPTS === 'true' || (platform === 'web' && file === '.env.production'), + useThirdPartyScripts: process.env.USE_THIRD_PARTY_SCRIPTS === 'true' || (platform === 'web' && ['.env.production', '.env.staging'].includes(file)), }), new PreloadWebpackPlugin({ rel: 'preload', diff --git a/contributingGuides/CONTRIBUTING.md b/contributingGuides/CONTRIBUTING.md index be71cd4e115a..0a9417820190 100644 --- a/contributingGuides/CONTRIBUTING.md +++ b/contributingGuides/CONTRIBUTING.md @@ -11,6 +11,7 @@ You can create as many accounts as needed in order to test your changes directly 1. When testing chat functionality in the app please do this between accounts you or your fellow contributors own - **do not test chatting with Concierge**, as this diverts to our customer support team. Thank you. 2. A member of our customer onboarding team gets auto-assigned to every new policy created by a non-paying account to help them set up. Please **do not interact with these teams, ask for calls, or support on your issues.** If you do need to test functionality inside the defaultRooms (#admins & #announce) for any issues you’re working on, please let them know that you are a contributor and don’t need assistance. They will proceed to ignore the chat. +3. Please **do not post in any Expensify owned public room for testing** (e.g #exfy-roadmap, #new-expensify-feedback). These rooms include real customers and investors. You can create your own public rooms, or [use this test public room](https://staging.new.expensify.com/r/2091104345528462) on either staging or production. Thanks! #### Generating Multiple Test Accounts You can generate multiple test accounts by using a `+` postfix, for example if your email is test@test.com, you can create multiple New Expensify accounts connected to the same email address by using test+123@test.com, test+456@test.com, etc. diff --git a/contributingGuides/LEFT_HAND_NAVIGATION.md b/contributingGuides/LEFT_HAND_NAVIGATION.md new file mode 100644 index 000000000000..344b0c4f8ecf --- /dev/null +++ b/contributingGuides/LEFT_HAND_NAVIGATION.md @@ -0,0 +1,44 @@ +## OVERVIEW + +The Left Hand Navigation (LHN) is designed to show different types of reports based on their status, user settings, and specific conditions. Each report type has unique visual indicators and sorting rules to help users quickly identify and prioritize their tasks. + +### Types of report displayed in the LHN + +The following outlines the expected behavior regarding which reports are displayed in the LHN: + +- The report currently being viewed by the user is highlighted as the active report in the LHN, making it easy for users to locate their focus point within the navigation. +If a report has unresolved issues, like an unapproved expense or outstanding violations, it will display a red dot next to it, indicating urgent action is required. These reports are displayed at the top of the LHN list (under pinned chats) and sorted alphabetically by report name for easy access. +- Reports that need user action, such as responding to a message that mentions them, completing an assigned task, or addressing an expense, will display a green dot next to them. Additionally, if a system or concierge message indicates a trial period has expired and a payment method is missing, it will prompt the user with a similar green dot. This visual indicator helps users quickly identify where their attention is required. +- If a user has started drafting a comment in a report, a pencil icon as indicator appears next to it in the LHN, letting users know there is an incomplete draft. These reports are sorted alphabetically by report name. +- Pinned reports are always displayed at the top of the LHN list and are sorted alphabetically by name, giving quick access to reports the user wants to keep top-of-mind. +- When the user has focus mode enabled, unread chat messages will display in bold in the LHN. This also applies to reports where notifications are hidden. Unread chats in focus mode are sorted alphabetically by report name to help users locate them more easily. +- Archived reports are displayed in the LHN when the user is in default mode. These reports are shown with an indication that they are archived and are sorted by the date of the last visible action, with the most recent appearing first. +- Self-DM messages will now be displayed in LHN. This allows users who want to track their own notes or messages in the LHN to do so without needing to look elsewhere. + +### Types of report excluded from the LHN + +Certain reports are excluded from the LHN to avoid clutter and to focus on relevant content for the user: + +- Reports that are explicitly marked as hidden. +- Reports with no participants are not displayed, as they lack meaningful content. +- If the user does not have permission to access a report (due to policy restrictions), it will not be shown. +- Transaction threads that contain only one transaction are excluded. +- If a report is an empty chat, unless it's a report user is actively looking at. +- For users with domain-based email addresses, reports are hidden if the includeDomainEmail setting is disabled. +- Reports with a parent message pending deletion. +- When focus mode is enabled and there are no unread messages. + +### Sorting priorities for displayed report groups + +1. Pinned, RBR and attention-required (GBR) reports: + - Always sorted alphabetically by report name. +2. Error reports: + - Sorted alphabetically by report name. +3. Draft reports: + - Sorted alphabetically by report name. +4. Non-Archived reports: + - In default mode, these are sorted by the lastVisibleActionCreated date, so the most recently updated reports appear first. + - In focus mode, these reports are sorted alphabetically by name for quicker navigation. +5. Archived eports: + - In default mode, these are sorted by lastVisibleActionCreated, with recent reports displayed first. + - In focus mode, archived reports are sorted alphabetically by name. diff --git a/desktop/main.ts b/desktop/main.ts index 1221b05a8388..04aa3e1b478e 100644 --- a/desktop/main.ts +++ b/desktop/main.ts @@ -1,5 +1,5 @@ import {app, BrowserWindow, clipboard, dialog, ipcMain, Menu, shell} from 'electron'; -import type {BrowserView, MenuItem, MenuItemConstructorOptions, WebContents, WebviewTag} from 'electron'; +import type {BaseWindow, BrowserView, MenuItem, MenuItemConstructorOptions, WebContents, WebviewTag} from 'electron'; import contextMenu from 'electron-context-menu'; import log from 'electron-log'; import type {ElectronLog} from 'electron-log'; @@ -47,6 +47,8 @@ function pasteAsPlainText(browserWindow: BrowserWindow | BrowserView | WebviewTa const text = clipboard.readText(); if ('webContents' in browserWindow) { + // https://github.com/sindresorhus/electron-context-menu is passing in deprecated `BrowserView` to this function + // eslint-disable-next-line deprecation/deprecation browserWindow.webContents.insertText(text); } } @@ -107,7 +109,7 @@ process.argv.forEach((arg) => { return; } - expectedUpdateVersion = arg.substr(`${EXPECTED_UPDATE_VERSION_FLAG}=`.length); + expectedUpdateVersion = arg.slice(`${EXPECTED_UPDATE_VERSION_FLAG}=`.length); }); // Add the listeners and variables required to ensure that auto-updating @@ -132,7 +134,7 @@ const quitAndInstallWithUpdate = () => { }; /** Menu Item callback to trigger an update check */ -const manuallyCheckForUpdates = (menuItem?: MenuItem, browserWindow?: BrowserWindow) => { +const manuallyCheckForUpdates = (menuItem?: MenuItem, browserWindow?: BaseWindow) => { if (menuItem) { // Disable item until the check (and download) is complete // eslint-disable-next-line no-param-reassign -- menu item flags like enabled or visible can be dynamically toggled by mutating the object @@ -427,7 +429,7 @@ const mainWindow = (): Promise => { id: 'back', accelerator: process.platform === 'darwin' ? 'Cmd+[' : 'Shift+[', click: () => { - browserWindow.webContents.goBack(); + browserWindow.webContents.navigationHistory.goBack(); }, }, { @@ -435,14 +437,14 @@ const mainWindow = (): Promise => { visible: false, accelerator: process.platform === 'darwin' ? 'Cmd+Left' : 'Shift+Left', click: () => { - browserWindow.webContents.goBack(); + browserWindow.webContents.navigationHistory.goBack(); }, }, { id: 'forward', accelerator: process.platform === 'darwin' ? 'Cmd+]' : 'Shift+]', click: () => { - browserWindow.webContents.goForward(); + browserWindow.webContents.navigationHistory.goForward(); }, }, { @@ -450,7 +452,7 @@ const mainWindow = (): Promise => { visible: false, accelerator: process.platform === 'darwin' ? 'Cmd+Right' : 'Shift+Right', click: () => { - browserWindow.webContents.goForward(); + browserWindow.webContents.navigationHistory.goForward(); }, }, ], @@ -507,7 +509,7 @@ const mainWindow = (): Promise => { const denial = {action: 'deny'} as const; // Make sure local urls stay in electron perimeter - if (url.substr(0, 'file://'.length).toLowerCase() === 'file://') { + if (url.slice(0, 'file://'.length).toLowerCase() === 'file://') { return denial; } @@ -539,19 +541,19 @@ const mainWindow = (): Promise => { // Initiating a browser-back or browser-forward with mouse buttons should navigate history. browserWindow.on('app-command', (e, cmd) => { if (cmd === 'browser-backward') { - browserWindow.webContents.goBack(); + browserWindow.webContents.navigationHistory.goBack(); } if (cmd === 'browser-forward') { - browserWindow.webContents.goForward(); + browserWindow.webContents.navigationHistory.goForward(); } }); browserWindow.on('swipe', (e, direction) => { if (direction === 'left') { - browserWindow.webContents.goBack(); + browserWindow.webContents.navigationHistory.goBack(); } if (direction === 'right') { - browserWindow.webContents.goForward(); + browserWindow.webContents.navigationHistory.goForward(); } }); diff --git a/desktop/package-lock.json b/desktop/package-lock.json index 926fb1e24d22..a8bbd48c1818 100644 --- a/desktop/package-lock.json +++ b/desktop/package-lock.json @@ -27,6 +27,7 @@ "version": "5.0.1", "resolved": "https://registry.npmjs.org/ansi-regex/-/ansi-regex-5.0.1.tgz", "integrity": "sha512-quJQXlTSUGL2LH9SUXo8VwsY4soanhgo6LNSm84E1LBcE8s3O0wpdiRzyR9z/ZZJMlMWv37qOOb9pdJlMUEKFQ==", + "license": "MIT", "engines": { "node": ">=8" } @@ -35,6 +36,7 @@ "version": "4.3.0", "resolved": "https://registry.npmjs.org/ansi-styles/-/ansi-styles-4.3.0.tgz", "integrity": "sha512-zbB9rCJAT1rbjiVDb2hqKFHNYLxgtk8NURxZ3IZwD3F6NtxbXZQCnnSi1Lkx+IDohdPlFp222wVALIheZJQSEg==", + "license": "MIT", "dependencies": { "color-convert": "^2.0.1" }, @@ -54,6 +56,7 @@ "version": "2.0.0", "resolved": "https://registry.npmjs.org/astral-regex/-/astral-regex-2.0.0.tgz", "integrity": "sha512-Z7tMw1ytTXt5jqMcOP+OQteU1VuNK9Y02uuJtKQ1Sv69jXQKKg5cibLwGJow8yzZP+eAc18EmLGPal0bp36rvQ==", + "license": "MIT", "engines": { "node": ">=8" } @@ -75,6 +78,7 @@ "version": "2.1.0", "resolved": "https://registry.npmjs.org/cli-truncate/-/cli-truncate-2.1.0.tgz", "integrity": "sha512-n8fOixwDD6b/ObinzTrp1ZKFzbgvKZvuz/TvejnLn1aQfC6r52XEx85FmuC+3HI+JM7coBRXUvNqEU2PHVrHpg==", + "license": "MIT", "dependencies": { "slice-ansi": "^3.0.0", "string-width": "^4.2.0" @@ -90,6 +94,7 @@ "version": "2.0.1", "resolved": "https://registry.npmjs.org/color-convert/-/color-convert-2.0.1.tgz", "integrity": "sha512-RRECPsj7iu/xb5oKYcsFHSppFNnsj/52OVTRKb4zP5onXwVF3zVmmToNcOfGC+CRDpfK/U584fMg38ZHCaElKQ==", + "license": "MIT", "dependencies": { "color-name": "~1.1.4" }, @@ -100,7 +105,8 @@ "node_modules/color-name": { "version": "1.1.4", "resolved": "https://registry.npmjs.org/color-name/-/color-name-1.1.4.tgz", - "integrity": "sha512-dOy+3AuW3a2wNbZHIuMZpTcgjGuLU/uBL/ubcZF9OXbDo8ff4O8yVp5Bf0efS8uEoYo5q4Fx7dY9OgQGXgAsQA==" + "integrity": "sha512-dOy+3AuW3a2wNbZHIuMZpTcgjGuLU/uBL/ubcZF9OXbDo8ff4O8yVp5Bf0efS8uEoYo5q4Fx7dY9OgQGXgAsQA==", + "license": "MIT" }, "node_modules/debug": { "version": "4.3.7", @@ -123,6 +129,7 @@ "version": "2.5.2", "resolved": "https://registry.npmjs.org/electron-context-menu/-/electron-context-menu-2.5.2.tgz", "integrity": "sha512-1cEQR6fA9ktFsRBc+eXPwvrOgAPytUD7rUV4iBAA5zTrLAPKokJ23xeMjcK2fjrDPrlFRBxcLz0KP+GUhMrSCQ==", + "license": "MIT", "dependencies": { "cli-truncate": "^2.1.0", "electron-dl": "^3.1.0", @@ -133,14 +140,18 @@ } }, "node_modules/electron-dl": { - "version": "3.3.0", - "resolved": "https://registry.npmjs.org/electron-dl/-/electron-dl-3.3.0.tgz", - "integrity": "sha512-Zwaz/OMGPIfBLV2SQH4sTsdDOs/U4y5AOHfremMBXEpjIxX+SiTx845DZAvJJwgb5hfowyWOBLiJhd/emBNLLQ==", + "version": "3.5.2", + "resolved": "https://registry.npmjs.org/electron-dl/-/electron-dl-3.5.2.tgz", + "integrity": "sha512-i104cl+u8yJ0lhpRAtUWfeGuWuL1PL6TBiw2gLf0MMIBjfgE485Ags2mcySx4uWU9P9uj/vsD3jd7X+w1lzZxw==", + "license": "MIT", "dependencies": { "ext-name": "^5.0.0", "pupa": "^2.0.1", "unused-filename": "^2.1.0" }, + "engines": { + "node": ">=12" + }, "funding": { "url": "https://github.com/sponsors/sindresorhus" } @@ -148,7 +159,8 @@ "node_modules/electron-is-dev": { "version": "1.2.0", "resolved": "https://registry.npmjs.org/electron-is-dev/-/electron-is-dev-1.2.0.tgz", - "integrity": "sha512-R1oD5gMBPS7PVU8gJwH6CtT0e6VSoD0+SzSnYpNm+dBkcijgA+K7VAMHDfnRq/lkKPZArpzplTW6jfiMYosdzw==" + "integrity": "sha512-R1oD5gMBPS7PVU8gJwH6CtT0e6VSoD0+SzSnYpNm+dBkcijgA+K7VAMHDfnRq/lkKPZArpzplTW6jfiMYosdzw==", + "license": "MIT" }, "node_modules/electron-log": { "version": "4.4.8", @@ -174,12 +186,14 @@ "node_modules/emoji-regex": { "version": "8.0.0", "resolved": "https://registry.npmjs.org/emoji-regex/-/emoji-regex-8.0.0.tgz", - "integrity": "sha512-MSjYzcWNOA0ewAHpz0MxpYFvwg6yjy1NG3xteoqz644VCo/RPgnr1/GGt+ic3iJTzQ8Eu3TdM14SawnVUmGE6A==" + "integrity": "sha512-MSjYzcWNOA0ewAHpz0MxpYFvwg6yjy1NG3xteoqz644VCo/RPgnr1/GGt+ic3iJTzQ8Eu3TdM14SawnVUmGE6A==", + "license": "MIT" }, "node_modules/escape-goat": { "version": "2.1.1", "resolved": "https://registry.npmjs.org/escape-goat/-/escape-goat-2.1.1.tgz", "integrity": "sha512-8/uIhbG12Csjy2JEW7D9pHbreaVaS/OpN3ycnyvElTdwM5n6GY6W6e2IPemfvGZeUMqZ9A/3GqIZMgKnBhAw/Q==", + "license": "MIT", "engines": { "node": ">=8" } @@ -188,6 +202,7 @@ "version": "2.2.2", "resolved": "https://registry.npmjs.org/ext-list/-/ext-list-2.2.2.tgz", "integrity": "sha512-u+SQgsubraE6zItfVA0tBuCBhfU9ogSRnsvygI7wht9TS510oLkBRXBsqopeUG/GBOIQyKZO9wjTqIu/sf5zFA==", + "license": "MIT", "dependencies": { "mime-db": "^1.28.0" }, @@ -199,6 +214,7 @@ "version": "5.0.0", "resolved": "https://registry.npmjs.org/ext-name/-/ext-name-5.0.0.tgz", "integrity": "sha512-yblEwXAbGv1VQDmow7s38W77hzAgJAO50ztBLMcUyUBfxv1HC+LGwtiEN+Co6LtlqT/5uwVOxsD4TNIilWhwdQ==", + "license": "MIT", "dependencies": { "ext-list": "^2.0.0", "sort-keys-length": "^1.0.0" @@ -229,6 +245,7 @@ "version": "3.0.0", "resolved": "https://registry.npmjs.org/is-fullwidth-code-point/-/is-fullwidth-code-point-3.0.0.tgz", "integrity": "sha512-zymm5+u+sCsSWyD9qNaejV3DFvhCKclKdizYaJUuHA83RLjb7nSuGnddCHGv0hk+KY7BMAlsWeK4Ueg6EV6XQg==", + "license": "MIT", "engines": { "node": ">=8" } @@ -236,7 +253,8 @@ "node_modules/is-plain-obj": { "version": "1.1.0", "resolved": "https://registry.npmjs.org/is-plain-obj/-/is-plain-obj-1.1.0.tgz", - "integrity": "sha1-caUMhCnfync8kqOQpKA7OfzVHT4=", + "integrity": "sha512-yvkRyxmFKEOQ4pNXCmJG5AEQNlXJS5LaONXo5/cLdTZdWvsZ1ioJEonLGAosKlMWE8lwUy/bJzMjcw8az73+Fg==", + "license": "MIT", "engines": { "node": ">=0.10.0" } @@ -300,7 +318,8 @@ "node_modules/modify-filename": { "version": "1.1.0", "resolved": "https://registry.npmjs.org/modify-filename/-/modify-filename-1.1.0.tgz", - "integrity": "sha1-mi3sg4Bvuy2XXyK+7IWcoms5OqE=", + "integrity": "sha512-EickqnKq3kVVaZisYuCxhtKbZjInCuwgwZWyAmRIp1NTMhri7r3380/uqwrUHfaDiPzLVTuoNy4whX66bxPVog==", + "license": "MIT", "engines": { "node": ">=0.10.0" } @@ -320,6 +339,7 @@ "version": "4.0.0", "resolved": "https://registry.npmjs.org/path-exists/-/path-exists-4.0.0.tgz", "integrity": "sha512-ak9Qy5Q7jYb2Wwcey5Fpvg2KoAc/ZIhLSLOSBmRmygPsGwkVVt0fZa0qrtMz+m6tJTAHfZQ8FnmB4MG4LWy7/w==", + "license": "MIT", "engines": { "node": ">=8" } @@ -328,6 +348,7 @@ "version": "2.1.1", "resolved": "https://registry.npmjs.org/pupa/-/pupa-2.1.1.tgz", "integrity": "sha512-l1jNAspIBSFqbT+y+5FosojNpVpF94nlI+wDUpqP9enwOTfHx9f0gh5nB96vl+6yTpsJsypeNrwfzPrKuHB41A==", + "license": "MIT", "dependencies": { "escape-goat": "^2.0.0" }, @@ -357,6 +378,7 @@ "version": "3.0.0", "resolved": "https://registry.npmjs.org/slice-ansi/-/slice-ansi-3.0.0.tgz", "integrity": "sha512-pSyv7bSTC7ig9Dcgbw9AuRNUb5k5V6oDudjZoMBSr13qpLBG7tB+zgCkARjq7xIUgdz5P1Qe8u+rSGdouOOIyQ==", + "license": "MIT", "dependencies": { "ansi-styles": "^4.0.0", "astral-regex": "^2.0.0", @@ -369,7 +391,8 @@ "node_modules/sort-keys": { "version": "1.1.2", "resolved": "https://registry.npmjs.org/sort-keys/-/sort-keys-1.1.2.tgz", - "integrity": "sha1-RBttTTRnmPG05J6JIK37oOVD+a0=", + "integrity": "sha512-vzn8aSqKgytVik0iwdBEi+zevbTYZogewTUM6dtpmGwEcdzbub/TX4bCzRhebDCRC3QzXgJsLRKB2V/Oof7HXg==", + "license": "MIT", "dependencies": { "is-plain-obj": "^1.0.0" }, @@ -380,7 +403,8 @@ "node_modules/sort-keys-length": { "version": "1.0.1", "resolved": "https://registry.npmjs.org/sort-keys-length/-/sort-keys-length-1.0.1.tgz", - "integrity": "sha1-nLb09OnkgVWmqgZx7dM2/xR5oYg=", + "integrity": "sha512-GRbEOUqCxemTAk/b32F2xa8wDTs+Z1QHOkbhJDQTvv/6G3ZkbJ+frYWsTcc7cBB3Fu4wy4XlLCuNtJuMn7Gsvw==", + "license": "MIT", "dependencies": { "sort-keys": "^1.0.0" }, @@ -392,6 +416,7 @@ "version": "4.2.3", "resolved": "https://registry.npmjs.org/string-width/-/string-width-4.2.3.tgz", "integrity": "sha512-wKyQRQpjJ0sIp62ErSZdGsjMJWsap5oRNihHhu6G7JVO/9jIB6UyevL+tXuOqrng8j/cxKTWyWUwvSTriiZz/g==", + "license": "MIT", "dependencies": { "emoji-regex": "^8.0.0", "is-fullwidth-code-point": "^3.0.0", @@ -405,6 +430,7 @@ "version": "6.0.1", "resolved": "https://registry.npmjs.org/strip-ansi/-/strip-ansi-6.0.1.tgz", "integrity": "sha512-Y38VPSHcqkFrCpFnQ9vuSXmquuv5oXOKpGeT6aGrr3o3Gc9AlVa6JBfUSOCnbxGGZF+/0ooI7KrPuUSztUdU5A==", + "license": "MIT", "dependencies": { "ansi-regex": "^5.0.1" }, @@ -429,6 +455,7 @@ "version": "2.1.0", "resolved": "https://registry.npmjs.org/unused-filename/-/unused-filename-2.1.0.tgz", "integrity": "sha512-BMiNwJbuWmqCpAM1FqxCTD7lXF97AvfQC8Kr/DIeA6VtvhJaMDupZ82+inbjl5yVP44PcxOuCSxye1QMS0wZyg==", + "license": "MIT", "dependencies": { "modify-filename": "^1.1.0", "path-exists": "^4.0.0" @@ -518,9 +545,9 @@ } }, "electron-dl": { - "version": "3.3.0", - "resolved": "https://registry.npmjs.org/electron-dl/-/electron-dl-3.3.0.tgz", - "integrity": "sha512-Zwaz/OMGPIfBLV2SQH4sTsdDOs/U4y5AOHfremMBXEpjIxX+SiTx845DZAvJJwgb5hfowyWOBLiJhd/emBNLLQ==", + "version": "3.5.2", + "resolved": "https://registry.npmjs.org/electron-dl/-/electron-dl-3.5.2.tgz", + "integrity": "sha512-i104cl+u8yJ0lhpRAtUWfeGuWuL1PL6TBiw2gLf0MMIBjfgE485Ags2mcySx4uWU9P9uj/vsD3jd7X+w1lzZxw==", "requires": { "ext-name": "^5.0.0", "pupa": "^2.0.1", @@ -602,7 +629,7 @@ "is-plain-obj": { "version": "1.1.0", "resolved": "https://registry.npmjs.org/is-plain-obj/-/is-plain-obj-1.1.0.tgz", - "integrity": "sha1-caUMhCnfync8kqOQpKA7OfzVHT4=" + "integrity": "sha512-yvkRyxmFKEOQ4pNXCmJG5AEQNlXJS5LaONXo5/cLdTZdWvsZ1ioJEonLGAosKlMWE8lwUy/bJzMjcw8az73+Fg==" }, "js-yaml": { "version": "4.1.0", @@ -652,7 +679,7 @@ "modify-filename": { "version": "1.1.0", "resolved": "https://registry.npmjs.org/modify-filename/-/modify-filename-1.1.0.tgz", - "integrity": "sha1-mi3sg4Bvuy2XXyK+7IWcoms5OqE=" + "integrity": "sha512-EickqnKq3kVVaZisYuCxhtKbZjInCuwgwZWyAmRIp1NTMhri7r3380/uqwrUHfaDiPzLVTuoNy4whX66bxPVog==" }, "ms": { "version": "2.1.3", @@ -700,7 +727,7 @@ "sort-keys": { "version": "1.1.2", "resolved": "https://registry.npmjs.org/sort-keys/-/sort-keys-1.1.2.tgz", - "integrity": "sha1-RBttTTRnmPG05J6JIK37oOVD+a0=", + "integrity": "sha512-vzn8aSqKgytVik0iwdBEi+zevbTYZogewTUM6dtpmGwEcdzbub/TX4bCzRhebDCRC3QzXgJsLRKB2V/Oof7HXg==", "requires": { "is-plain-obj": "^1.0.0" } @@ -708,7 +735,7 @@ "sort-keys-length": { "version": "1.0.1", "resolved": "https://registry.npmjs.org/sort-keys-length/-/sort-keys-length-1.0.1.tgz", - "integrity": "sha1-nLb09OnkgVWmqgZx7dM2/xR5oYg=", + "integrity": "sha512-GRbEOUqCxemTAk/b32F2xa8wDTs+Z1QHOkbhJDQTvv/6G3ZkbJ+frYWsTcc7cBB3Fu4wy4XlLCuNtJuMn7Gsvw==", "requires": { "sort-keys": "^1.0.0" } diff --git a/docs/Gemfile.lock b/docs/Gemfile.lock index 4c492ae1e251..9932c5f85699 100644 --- a/docs/Gemfile.lock +++ b/docs/Gemfile.lock @@ -1,70 +1,85 @@ GEM remote: https://rubygems.org/ specs: - addressable (2.8.0) - public_suffix (>= 2.0.2, < 5.0) + addressable (2.8.7) + public_suffix (>= 2.0.2, < 7.0) + bigdecimal (3.1.8) colorator (1.1.0) - concurrent-ruby (1.1.10) + concurrent-ruby (1.3.4) em-websocket (0.5.3) eventmachine (>= 0.12.9) http_parser.rb (~> 0) eventmachine (1.2.7) - ffi (1.15.5) + ffi (1.17.0-arm64-darwin) + ffi (1.17.0-x86_64-darwin) forwardable-extended (2.6.0) + google-protobuf (4.28.3-arm64-darwin) + bigdecimal + rake (>= 13) + google-protobuf (4.28.3-x86_64-darwin) + bigdecimal + rake (>= 13) http_parser.rb (0.8.0) - i18n (0.9.5) + i18n (1.14.6) concurrent-ruby (~> 1.0) - jekyll (3.9.3) + jekyll (4.3.4) addressable (~> 2.4) colorator (~> 1.0) em-websocket (~> 0.5) - i18n (>= 0.7, < 2) - jekyll-sass-converter (~> 1.0) + i18n (~> 1.0) + jekyll-sass-converter (>= 2.0, < 4.0) jekyll-watch (~> 2.0) - kramdown (>= 1.17, < 3) + kramdown (~> 2.3, >= 2.3.1) + kramdown-parser-gfm (~> 1.0) liquid (~> 4.0) - mercenary (~> 0.3.3) + mercenary (>= 0.3.6, < 0.5) pathutil (~> 0.9) - rouge (>= 1.7, < 4) + rouge (>= 3.0, < 5.0) safe_yaml (~> 1.0) - jekyll-feed (0.15.1) + terminal-table (>= 1.8, < 4.0) + webrick (~> 1.7) + jekyll-feed (0.17.0) jekyll (>= 3.7, < 5.0) jekyll-redirect-from (0.16.0) jekyll (>= 3.3, < 5.0) - jekyll-sass-converter (1.5.2) - sass (~> 3.4) + jekyll-sass-converter (3.0.0) + sass-embedded (~> 1.54) jekyll-seo-tag (2.8.0) jekyll (>= 3.8, < 5.0) jekyll-watch (2.2.1) listen (~> 3.0) - kramdown (2.3.2) + kramdown (2.4.0) rexml kramdown-parser-gfm (1.1.0) kramdown (~> 2.0) liquid (4.0.4) - listen (3.7.1) + listen (3.9.0) rb-fsevent (~> 0.10, >= 0.10.3) rb-inotify (~> 0.9, >= 0.9.10) - mercenary (0.3.6) + mercenary (0.4.0) pathutil (0.16.2) forwardable-extended (~> 2.6) - public_suffix (4.0.7) - rb-fsevent (0.11.1) - rb-inotify (0.10.1) + public_suffix (6.0.1) + rake (13.2.1) + rb-fsevent (0.11.2) + rb-inotify (0.11.1) ffi (~> 1.0) - rexml (3.2.5) - rouge (3.26.0) + rexml (3.3.9) + rouge (4.4.0) safe_yaml (1.0.5) - sass (3.7.4) - sass-listen (~> 4.0.0) - sass-listen (4.0.0) - rb-fsevent (~> 0.9, >= 0.9.4) - rb-inotify (~> 0.9, >= 0.9.7) - webrick (1.7.0) + sass-embedded (1.80.6-arm64-darwin) + google-protobuf (~> 4.28) + sass-embedded (1.80.6-x86_64-darwin) + google-protobuf (~> 4.28) + terminal-table (3.0.2) + unicode-display_width (>= 1.1.1, < 3) + unicode-display_width (2.6.0) + webrick (1.9.0) PLATFORMS arm64-darwin-22 arm64-darwin-23 + arm64-darwin-24 x86_64-darwin-20 x86_64-darwin-21 diff --git a/docs/_includes/footer.html b/docs/_includes/footer.html index 798fb2cf7e96..c7b55b28cfd5 100644 --- a/docs/_includes/footer.html +++ b/docs/_includes/footer.html @@ -50,10 +50,10 @@

Resources

ExpensifyHelp
  • - Community + Terms of Service
  • - Privacy + Privacy
  • diff --git a/docs/_sass/_main.scss b/docs/_sass/_main.scss index 82446fe08b3a..bc2b9e8499fa 100644 --- a/docs/_sass/_main.scss +++ b/docs/_sass/_main.scss @@ -149,7 +149,7 @@ button, input, select, textarea { - line-height: 1.4; + line-height: 1.33; font-weight: 400; font-family: 'Expensify Neue', 'Helvetica Neue', 'Helvetica', Arial, sans-serif; font-size: 16px; @@ -374,6 +374,18 @@ button { } } + li { + padding-bottom: 4px; + } + + ol { + li { + ul { + padding-bottom: 0; + } + } + } + table { margin-bottom: 20px; border-radius: 8px; @@ -417,6 +429,12 @@ button { flex-wrap: wrap; } + h1, + h2, + h3 { + line-height: 1.2; + } + h1, summary { font-size: 1.5em; diff --git a/docs/articles/expensify-classic/bank-accounts-and-payments/bank-accounts/Enable-Global-Reimbursements.md b/docs/articles/expensify-classic/bank-accounts-and-payments/bank-accounts/Enable-Global-Reimbursements.md index 37d8d8bbe42b..02ee7b7ce04a 100644 --- a/docs/articles/expensify-classic/bank-accounts-and-payments/bank-accounts/Enable-Global-Reimbursements.md +++ b/docs/articles/expensify-classic/bank-accounts-and-payments/bank-accounts/Enable-Global-Reimbursements.md @@ -16,8 +16,6 @@ Before you can complete this process, you must first connect a **verified** U.S. Once your verified U.S. bank account has been added and verified, you can request that global reimbursements be enabled on your account. -Click the support icon in your Expensify account to inform your Setup Specialist, Account Manager, or Concierge that you’d like to enable global reimbursements. They will ask you to confirm the currencies of the bank accounts and determine if your account meets the criteria for global reimbursements. - ## Step 2: Re-verify the bank account 1. Hover over **Settings**, then click **Workspaces**. @@ -28,12 +26,6 @@ Click the support icon in your Expensify account to inform your Setup Specialist 6. Ensure that the reimbursement method is set to **Direct** and that the right bank account is selected. 7. Click the **Payments** tab on the left. 8. Click **Enable Global Reimbursement** next to the bank account. - -{% include info.html %} -This button may not appear for up to 60 minutes after the Expensify team confirms global reimbursements for your account. -{% include end-info.html %} - -{:start="9"} 9. Complete the International Reimbursement DocuSign form. Once the form is complete, it is automatically sent to our Compliance Team for review. Our Support Team will contact you with more details if additional information is required, which may include: @@ -43,11 +35,7 @@ Once the form is complete, it is automatically sent to our Compliance Team for r # For AUD, CAD, GBP, and EUR accounts -## Step 1: Request global reimbursements - -Click the support icon in your Expensify account to inform your Setup Specialist, Account Manager, or Concierge that you’d like to enable global reimbursements. They will ask you to confirm the currencies of the bank accounts and determine if your account meets the criteria for global reimbursements. - -## Step 2: Add the bank account +## Step 1: Add the bank account 1. Hover over **Settings**, then click **Workspaces**. 2. Select the workspace. @@ -55,12 +43,6 @@ Click the support icon in your Expensify account to inform your Setup Specialist 4. Ensure that the selected workspace currency matches your reimbursement bank account currency. 5. Click the **Reimbursements** tab on the left. 6. Set the reimbursement method to **Direct**. - -{% include info.html %} -This button may not appear for up to 60 minutes after the Expensify team confirms global reimbursements for your account. -{% include end-info.html %} - -{:start="7"} 7. Click **Add Business Bank Account**. 8. If necessary, click **Switch Country** to select the correct country if not automatically selected. 9. Enter the bank account details, then click **Save & Continue**. diff --git a/docs/articles/expensify-classic/connections/quickbooks-online/Quickbooks-Online-Troubleshooting.md b/docs/articles/expensify-classic/connections/quickbooks-online/Quickbooks-Online-Troubleshooting.md index 6a43141f1ab9..a397e34accb0 100644 --- a/docs/articles/expensify-classic/connections/quickbooks-online/Quickbooks-Online-Troubleshooting.md +++ b/docs/articles/expensify-classic/connections/quickbooks-online/Quickbooks-Online-Troubleshooting.md @@ -18,7 +18,7 @@ This error occurs when the account applied as a category to the expense in Expen 5. Click on the pencil icon on the right to check if you have "In multiple accounts" selected: 6. If "In multiple accounts" is selected, go to Chart of Accounts and click Edit for the account in question. 7. Check the billable option and select an income account within your chart of accounts -8. Sync your QuickBooks Online connection in Settings > Workspaces > [workspace name] > Connections. +8. Sync your QuickBooks Online connection in Settings > Workspaces > Workspace Name > Connections. 9. Open the report and click the Export to button and then the QuickBooks Online option. # ExpensiError QBO046: Feature Not Included in Subscription @@ -44,11 +44,11 @@ QuickBooks Online requires all expenses exported from Expensify to use a categor ## How to fix it -1. Sync your QuickBooks Online connection in Expensify from Settings > Workspaces > [workspace name] > Connections, and click the **Sync Now** button. +1. Sync your QuickBooks Online connection in Expensify from Settings > Workspaces > Workspace Name > Connections, and click the **Sync Now** button. 2. Review the expenses on the report. If any appear with a red _Category no longer valid_ violation, recategorize the expense until all expenses are violation-free. 3. Click the **Export t**o button and then the **QuickBooks Online** option. - If you receive the same error, continue. -4. Note the categories used on the expenses and check the Settings > Workspaces > [workspace name] > Categories page to confirm the exact categories used on the report are enabled and connected to QuickBooks Online (you'll see a green QB icon next to all connected categories). +4. Note the categories used on the expenses and check the Settings > Workspaces > Workspace Name > Categories page to confirm the exact categories used on the report are enabled and connected to QuickBooks Online (you'll see a green QB icon next to all connected categories). 5. Confirm the categories used on the expenses in the report match exactly the accounts in your QuickBooks Online chart of accounts. 6. If you make any changes in QuickBooks Online or in Expensify, always sync the connection and then try to export again. @@ -67,13 +67,13 @@ There are two different ways you can resolve this error. 1. Log into QuickBooks Online. 2. Access the Employee Records for your submitters. 3. Edit the name to differentiate them from the name they have on their account in Expensify. -4. Sync your QuickBooks Online connection in Settings > Workspaces > [workspace name] > Connections. +4. Sync your QuickBooks Online connection in Settings > Workspaces > Workspace Name > Connections. 5. Open the report and click the Export to button and then the QuickBooks Online option. **Option 2**: 1. Log into QuickBooks Online. 2. Manually create all of your Vendor Records, making sure that the email matches the email address associated with the user in Expensify. - - In this case, we recommend disabling _Automatically Create Entities_ under Settings > Workspaces > [workspace name] > Connections > Configure > Advanced, so that you will receive the correct error messages when a vendor record doesn't exist. + - In this case, we recommend disabling _Automatically Create Entities_ under Settings > Workspaces > Workspace Name > Connections > Configure > Advanced, so that you will receive the correct error messages when a vendor record doesn't exist. # ExpensiError QBO097: When You Use Accounts Payable, You Must Choose a Vendor in the Name Field @@ -84,8 +84,8 @@ This error occurs when you are exporting reimbursable expenses as Journal Entrie ## How to fix it There are three different ways you can resolve this error. -- Select a different type of export for reimbursable expenses under Settings > Workspaces > [worksapce name] > Connections > Configure > Export tab. -- Enable _Automatically Create Entities_ under Settings > Workspaces > [workspace name] > Connections > Configure > Advanced to create vendor records automatically. +- Select a different type of export for reimbursable expenses under Settings > Workspaces > Worksapce Name > Connections > Configure > Export tab. +- Enable _Automatically Create Entities_ under Settings > Workspaces > Workspace Name > Connections > Configure > Advanced to create vendor records automatically. - Manually create vendor records in QuickBooks Online for each employee. # ExpensiError QBO099: Items marked as billable must have sales information checked @@ -102,7 +102,7 @@ This error occurs when an Item category on an expense does not have sales inform 4. Check the option for **Sales**. 5. Select an income account. 6. Save your changes. -7. Sync your QuickBooks Online connection in Settings > Workspaces > [workspace name] > Connections. +7. Sync your QuickBooks Online connection in Settings > Workspaces > Workspace Name > Connections. 8. Open the report and click the **Export to** button and then the **QuickBooks Online** option. @@ -116,7 +116,7 @@ _Note: This error message can also show up as, "QuickBooks Reconnect error: OAut ## How to fix it -1. Navigate to Settings > Workspaces > Groups > [workspace name] > Connections. +1. Navigate to Settings > Workspaces > Groups > Workspace Name > Connections. 2. Click the **Sync Now** button. 3. In the pop-up window, click **Reconnect** and enter your current QuickBooks Online credentials. @@ -133,7 +133,7 @@ This error occurs when settings in QuickBooks Online are enabled to warn of dupl 1. Log into QuickBooks Online. 2. Navigate to Settings > Advanced. 3. Under the Other Preferences section, make sure "Warn if duplicate bill number is used" is set to "Off" -4. Sync your QuickBooks Online connection in Settings > Workspaces > [workspace name] > Connections. +4. Sync your QuickBooks Online connection in Settings > Workspaces > Workspace Name > Connections. 5. Open the report and click the **Export to** button and then the **QuickBooks Online** option. # Export error: QuickBooks Online: The transaction needs to be in the same currency as the A/R and A/P accounts @@ -152,12 +152,12 @@ You can find the correct Vendor record by exporting your QuickBooks Online vendo If you have multiple Vendors with different currencies with the same email, Expensify is likely trying to export to the wrong one. 1. Try removing the email address from the vendor in QuickBooks Online that you aren't trying to export to. -2. Sync your QuickBooks Online connection in Settings > Workspaces > [workspace name] > Connections. +2. Sync your QuickBooks Online connection in Settings > Workspaces > Workspace Name > Connections. 3. Open the report and click the **Export to** button and then the **QuickBooks Online** option. If this still fails, you'll need to confirm that the A/P account selected in Expensify is set to the correct currency for the export. -1. Navigate to Settings > Workspaces > [workspace name] > Connections. +1. Navigate to Settings > Workspaces > Workspace Name > Connections. 2. Under the Exports tab check that both A/P accounts are the correct currency. # Why are company card expenses exported to the wrong account in QuickBooks Online? @@ -174,9 +174,9 @@ It’s important to note that expenses imported from a card linked at the indivi The user exporting the report must be a domain admin. You can check the history and comment section at the bottom of the report to see who exported the report. -If your reports are being exported automatically by Concierge, the user listed as the Preferred Exporter under Settings > Workspaces > [workspace name] > Connections > click **Configure** must also be a domain admin. +If your reports are being exported automatically by Concierge, the user listed as the Preferred Exporter under Settings > Workspaces > Workspace Name > Connections > click **Configure** must also be a domain admin. -If the report exporter is not a domain admin, all company card expenses will export to the bank account set in Settings > Workspaces > [workspace name] > Connections > click **Configure** for non-reimbursable expenses. +If the report exporter is not a domain admin, all company card expenses will export to the bank account set in Settings > Workspaces > Workspace Name > Connections > click **Configure** for non-reimbursable expenses. **Has the company card been mapped under the correct workspace?** diff --git a/docs/articles/expensify-classic/expensify-billing/Change-Plan-Or-Subscription.md b/docs/articles/expensify-classic/expensify-billing/Change-Plan-Or-Subscription.md index 1e631a53b0b3..b245a26d10a0 100644 --- a/docs/articles/expensify-classic/expensify-billing/Change-Plan-Or-Subscription.md +++ b/docs/articles/expensify-classic/expensify-billing/Change-Plan-Or-Subscription.md @@ -50,7 +50,7 @@ If Auto Renew is disabled then the last bill at the annual rate will be issued o # How to downgrade to a free account from an Individual Plan ## Web 1. Log in to your account through a web browser. -1. Go to **Settings > Policies > Individual > Subscription**. +1. Go to **Settings > Workspaces > Individual > Subscription**. 1. Click "Cancel Subscription" to end your Monthly Subscription. Note: Your subscription is a pre-purchase for 30 days of unlimited SmartScanning. This means that when you cancel, you do not get a refund and instead get to use the remainder of the month of unlimited SmartScanning you purchased. diff --git a/docs/articles/expensify-classic/expensify-card/Request-the-Card.md b/docs/articles/expensify-classic/expensify-card/Request-the-Card.md index 1f412665fc2f..1272cbd1f117 100644 --- a/docs/articles/expensify-classic/expensify-card/Request-the-Card.md +++ b/docs/articles/expensify-classic/expensify-card/Request-the-Card.md @@ -2,6 +2,11 @@ title: Request the Card description: Details on requesting the Expensify Card as an employee --- +_Note: The Expensify Card is currently only available to companies that have:_ +_- A US Bank Account_ +_- US documentation_ +_- A private email domain i.e. we cannot provision Expensify cards for users with gmail.com, hotmail.com, yahoo.com etc_ + To start using the Expensify Card, do the following: 1. **Enable Expensify Cards:** An admin must first enable the cards. Then, an admin can assign you a card by setting a limit, which allows access to the card. 2. **Request the Card:** diff --git a/docs/articles/expensify-classic/settings/Set-Notifications.md b/docs/articles/expensify-classic/settings/Set-Notifications.md index 0e18d6f22cf5..da55dafb833c 100644 --- a/docs/articles/expensify-classic/settings/Set-Notifications.md +++ b/docs/articles/expensify-classic/settings/Set-Notifications.md @@ -4,72 +4,66 @@ description: This article is about how to troubleshoot notifications from Expens --- # Overview -Sometimes, members may have trouble receiving important email notifications from Expensify, such as Expensify Magic Code emails, account validation emails, secondary login validations, integration emails, or report action notifications (rejections, approvals, etc.). - -# Here's how to troubleshoot missing Expensify notifications: - -1. **No error message, but the email is never received** -The email might be delayed; give it 30-60 minutes to arrive in your inbox. -Check **Email Preferences** on the web via **Settings > Your Account > Preferences**In the **Contact Preferences** section. Ensure that the relevant boxes are checked for the email type you're missing. Check your email spam and trash folders, as Expensify messages might end up there inadvertently. -Check to make sure you haven't unintentionally blocked Expensify emails and whitelist [expensify.com](https://community.expensify.com/home/leaving?allowTrusted=1&target=http%3A%2F%2Fexpensify.com%2F), mg.expensify.com, and [amazonSES.com](https://community.expensify.com/home/leaving?allowTrusted=1&target=http%3A%2F%2Famazonses.com%2F) with your email provider. - -2. **A "We're having trouble emailing you" banner at the top of your screen** -Verify that your email address in your account settings is correct and is a real deliverable email address. -Re-send Verification Email: Look for an option to re-send a verification email, usually provided when this banner appears. - -![ExpensifyHelp_EmailError]({{site.url}}/assets/images/ExpensifyHelp_EmailError.png){:width="100%"} - -# Deep Dive +Sometimes members may have trouble receiving important email notifications from Expensify, such as Expensify Magic Code emails, account validation emails, secondary login validations, integration emails, or report action notifications (rejections, approvals, etc.). + +# Troubleshooting missing Expensify notifications + +## Issue: The email or notification is never received, and no message, banner, or additional context is provided +Emails can sometimes be delayed and could take up to 30-60 minutes to arrive in your inbox. If you're expecting a notification that still hasn't arrived after waiting: + - Check your **Email Preferences** on the web via **Settings > Account > Preferences**. In the **Contact Preferences** section, ensure that the relevant boxes are checked for the email type you're missing. + - Check your email spam and trash folders, as Expensify messages might end up there inadvertently. + - Check to make sure you haven't unintentionally blocked Expensify emails. Allowlist the domain expensify.com with your email provider. + +## Issue: A banner that says “We’re having trouble emailing you” shows the top of your screen. +Confirm the email address on your Expensify account is a deliverable email address, and then click the link in the banner that says "here". If successful, you will see a confirmation that your email was unblocked. + + ![ExpensifyHelp_EmailError]({{site.url}}/assets/images/ExpensifyHelp_EmailError.png){:width="100%"} + + **If unsuccessful, you will see another error:** + - If the new error or SMTP message includes a URL, navigate to that URL for further instructions. + - If the new error or SMTP message includes "mimecast.com", consult with your company's IT team. + - If the new error or SMTP message includes "blacklist", it means your company has configured their email servers to use a third-party email reputation or blocklisting service. Consult with your company's IT team. + +![ExpensifyHelp_SMTPError]({{site.url}}/assets/images/ExpensifyHelp_SMTPError.png){:width="100%"} -**For Private Domains**: +# Further troubleshooting for public domains -If your organization uses a private domain, consult your IT department or IT person to ensure that the following domains are whitelisted to receive our emails: expensify.com, mg.expensify.com, and amazonSES.com. These domains are the sources of various notification emails, so make sure they aren't being blocked. +If you are still not receiving Expensify notifications and have an email address on a public domain such as gmail.com or yahoo.com, you may need to add Expensify's domain expensify.com to your email's allowlist by taking the following steps: -**For Public Domains (e.g., Gmail, Yahoo, Hotmail)**: + - Search for messages from expensify.com in your spam folder, open them, and click “Not Spam” at the top of each message. + - Configure an email filter that identifies Expensify's email domain expensify.com and directs all incoming messages to your inbox, to avoid messages going to spam. + - Add specific known Expensify email addresses such as concierge@expensify.com to your email contacts list. -To whitelist our emails on public email services: +# Further troubleshooting for private domains -1. Check your Spam Folder: Search for messages from expensify.com in your Spam folder, open them, and click "Not Spam" at the top of the message. -2. Create a Filter: Set up a filter that identifies the entire expensify.com domain and directs all incoming messages to your inbox, preventing them from going to Spam. -3. Add Specific Contacts: While optional, adding specific email addresses from Expensify as contacts can further prevent emails from going to Spam. +If your organization uses a private domain, Expensify emails may be blocked at the server level. This can sometimes happen unexpectedly due to broader changes in email provider's handling or filtering of incoming messages. Consult your internal IT team to assist with the following: -Please note that even if you receive emails from our Concierge support communication, ensure that both expensify.com and mg.expensify.com are whitelisted as they use different servers. + - Ensure that the domain expensify.com is allowlisted on domain email servers. This domains is the sources of various notification emails, so it's important it is allowlisted. + - Confirm there is no server-level email blocking and that spam filters are not blocking Expensify emails. Even if you have received messages from our Concierge support in the past, ensure that expensify.com is allowlisted. -**Email Server Blocking**: -Your email server may be blocking our emails due to spam filters or other services. Check with your IT department to investigate and resolve any server-level email blocking issues. +## Companies using Outlook -**Mimecast**: -If your company uses Mimecast, a service that can affect email deliverability, check with your IT department. If Mimecast is in use, reach out to us at concierge@expensify.com through a new email, as this should ensure delivery to your inbox. Mimecast should eventually recognize the Expensify domain, preventing future filtering. +- Add Expensify to your personal Safe Senders list by following these steps: [Outlook email client](https://support.microsoft.com/en-us/office/add-recipients-of-my-email-messages-to-the-safe-senders-list-be1baea0-beab-4a30-b968-9004332336ce) / [Outlook.com](https://support.microsoft.com/en-us/office/safe-senders-in-outlook-com-470d4ee6-e3b6-402b-8cd9-a6f00eda7339) +- **Company IT administrators:** Add Expensify to your domain's Safe Sender list by following the steps here: [Create safe sender lists in EOP](https://learn.microsoft.com/en-us/defender-office-365/create-safe-sender-lists-in-office-365) +- **Company IT administrators:** Add expensify.com to the domain's explicit allowlist. You may need to contact Outlook support for specific instructions, as each company's setup varies. +- **Company administrators:** Contact Outlook support to see if there are additional steps to take based on your domain's email configuration. -**For Outlook Users**: -For Outlook users specifically: +## Companies using Google Workspaces: -1. Click the gear icon in Outlook and select "View all Outlook settings." -2. Choose "Mail" from the settings menu. -3. Under the "Junk email" submenu, click "Add" under "Safe senders and domains." -4. Enter the email address you want to whitelist. -5. Click "Save." +- **Company IT administrators:** Adjust your domain's email allowlist and safe senders lists to include expensify.com by following these steps: [Allowlists, denylists, and approved senders](https://support.google.com/a/answer/60752) -When you click the "Settings" link in the banner in Expensify, you'll be directed to your account settings page, where you may encounter a few different scenarios: +{% include faq-begin.md %} -- "Temporarily Suspended Emails": If the message mentions "temporarily suspended emails to," follow the steps provided in the yellow box. This situation typically occurs when we can't find a valid inbox to send our emails to. Possible reasons include: - - A misspelled email address during account creation. - - Use of a distribution list email (acting as an "alias" email) without a linked inbox. - - An auto-responder that has been responding to our emails for an extended period. -- To resolve this issue, confirm that the email address is indeed associated with an active inbox. Then, click the link that says "here," and your email should be unblocked shortly. -- SMTP Error (Gray Box): In some cases, you might encounter a gray box with an SMTP error message. This error can vary, but it typically looks something like this: +## How can I be sure that emails from Expensify are legitimate and not spam? -![ExpensifyHelp_SMTPError]({{site.url}}/assets/images/ExpensifyHelp_SMTPError.png){:width="100%"} +Expensify's emails are SPF and DKIM-signed, meaning they are cryptographically signed and encrypted to prevent spoofing. -**These look a bit cryptic, yes, but hang in there!** +## Why do legitimate emails from Expensify sometimes end up marked as spam? -The error messages you see are the raw message text received from your email provider's server to Amazon. These messages can vary in text, but the best course of action is to follow the link provided (by copying and pasting) in the text for the next steps. +The problem typically arises when our domain or one of our sending IP addresses gets erroneously flagged by a 3rd party domain or IP reputation services. Many IT departments use lists published by such services to filter email for the entire company. -**Scenario 1**: If the message in the gray box includes "mimecast.com": It means that our emails are being blocked by the server. In this case, you should contact your IT person or team to address the issue. +## What is the best way to ensure emails are not accidentally marked as Spam? -**Scenario 2**: If the message in the gray box mentions "blacklist at org/.com/.net," or resembles the screenshot provided, it indicates that your IT team has configured your email to use a third-party email reputation or blacklisting service. Here's what you need to know: -- All our emails are SPF and DKIM-signed, meaning they are cryptographically signed as coming from us and are not spam. -- The problem arises because we send mail from a cloud-based service. This means that the sender's IP serves multiple vendors, including Expensify. If one of those vendors is marked as spam, it can block all messages from that IP, even if they're from different vendors (including us). -- The better approach is for the server to flag spam via DKIM and SPF (rather than solely relying on the sender's IP address), as our messages are correctly signed and encrypted to prevent spoofing. +For server-level spam detection, the safest approach to allowlisting email from Expensify is to verify DKIM and SPF, rather than solely relying on the third-party reputation of the sending IP address. -To resolve these issues, consider discussing them with your IT team, as they can help implement the necessary changes to ensure you receive our emails without interruption. +{% include faq-end.md %} diff --git a/docs/articles/new-expensify/billing-and-subscriptions/Plan-types-and-pricing.md b/docs/articles/new-expensify/billing-and-subscriptions/Plan-types-and-pricing.md new file mode 100644 index 000000000000..bc39e33bab4a --- /dev/null +++ b/docs/articles/new-expensify/billing-and-subscriptions/Plan-types-and-pricing.md @@ -0,0 +1,48 @@ +--- +title: Expensify plan types and pricing +description: An overview of plan types and pricing +--- +
    + +Expensify offers plans and flexible pricing to cater to different business sizes and needs, whether you’re self-employed, part of a large organization, or anything in between. + +# Choosing the Right Plan + +Expensify offers two pricing plans: + + +| | Collect Plan | Control Plan | +|--------------------|---------------------------|---------------------------------------------------------| +| **Ideal for:** | Sole proprietors and small teams or businesses with 1-10 employees | Larger companies with 10-1000 employees and more complex expense management needs | +| **Pricing starts at:** | $5 USD per user/month on an annual subscription (Non-USD prices available in FAQ) | $9 USD per user/month on an annual subscription (Non-USD prices available in FAQ) | +| | ✔ Unlimited SmartScans and distance tracking | ✔ All Collect Plan features | +| | ✔ Expensify Cards with Smart Limits and cash back | ✔ Third-party card feeds and reconciliation | +| | ✔ Expense approvals | ✔ Integration with NetSuite, Sage Intacct, and QuickBooks Desktop | +| | ✔ Unlimited ACH reimbursement | ✔ Gusto, Zenefits, Certinia, and Workday sync | +| | ✔ Integration with QuickBooks Online and Xero | ✔ Multiple expense approvers | +| | | ✔ SAML/SSO for added security | +| | | ✔ Admin-enforced controls | + +Expensify Card usage on both plans generates 1% cash back with every swipe on US purchases --- no minimums necessary --- and 2% back if you spend $250k+/month across cards. + +# FAQ + +## How much does Expensify cost? + +The cost depends on your plan and subscription type. Expensify offers a 50% discount for annual subscriptions and up to another 50% discount for using Expensify Cards. Try out our [savings calculator](https://use.expensify.com/savings-calculator) for an easy estimate based on your numbers. + +## Does Expensify bill in non-USD currencies? + +Yes! Customers can pay for Expensify in AUD, GBP, or NZD in addition to USD. +- The Collect plan begins at A$14, £8, or NZ$16 per user/month on an annual subscription +- The Control plan begins at A$30, £14, or NZ$32 per user/month on an annual subscription + +## Is Expensify free for individuals? + +Yes! Individuals can use Expensify for free to track expenses. + +## How do I get more info about pricing? + +For customized information or help choosing the right plan, reach out to Expensify Concierge or email concierge@expensify.com. + +
    diff --git a/docs/articles/new-expensify/chat/assign-a-task.md b/docs/articles/new-expensify/chat/assign-a-task.md new file mode 100644 index 000000000000..a553caf39366 --- /dev/null +++ b/docs/articles/new-expensify/chat/assign-a-task.md @@ -0,0 +1,25 @@ +--- +title: Assign a Task +description: Assign a task to a specific user within a chat +--- + +Tasks are a useful feature in New Expensify which allows the tracking and assignment of a task to a specific user (known as an Assignee) within a 1:1 or group chat. + +# How to create a Task + +1. Click on a chat +2. Click on the + button +3. Click on “Assign a Task” +4. Add a title (mandatory) and a description (optional) +5. You’ll then have the option to add an assignee to the Task. If you wish to utilise the task for tracking purposes, you can keep this unassigned. + +_Note: The Task will always be shared in the chat it was created in._ + +# To edit a Task + +Both the Task creator and the Assignee will have the option to: + +- Leave a comment in the task’s thread +- Reassign the Task to someone else by clicking on the task, then the sideways arrow next to the “Assignee” field, and selecting a new Assignee or typing their email. +- Edit any of the task’s details (i.e. title and description) by clicking on the task, and then the sideways arrow next to each field. +- Mark the Task as complete by either clicking on the checkbox or clicking on the Task, then clicking on the green “Mark as Complete” button. diff --git a/docs/articles/new-expensify/expenses-&-payments/Approve-and-pay-expenses.md b/docs/articles/new-expensify/expenses-&-payments/Approve-and-pay-expenses.md deleted file mode 100644 index 26634d9a33df..000000000000 --- a/docs/articles/new-expensify/expenses-&-payments/Approve-and-pay-expenses.md +++ /dev/null @@ -1,109 +0,0 @@ ---- -title: Approve and Pay Expenses -description: Approve, hold, or pay expenses submitted to you ---- -
    - -As a workspace admin, you can set an approval workflow for the expenses submitted to you. Expenses can be, - -- Instantly submitted without needing approval. -- Submitted at a desired frequency (daily, weekly, monthly) and follow an approval workflow. - -**Setting approval workflow and submission frequencies** - -Approval workflow settings and submission frequencies can be set in the Workflow settings of your workspace. - -# Manually approve expense - -When someone sends an expense or a group of expenses to you for approval, you’ll receive the expense in Expensify Chat for the related workspace. Chats with new updates appear with a green dot to the right of the chat message. Concierge also sends you an email notification for the new expense. - -{% include info.html %} -If an expense is sent to you by a friend, you will not need to approve the expense. Instead, you can immediately pay the expense when you are ready. -{% include end-info.html %} - -# Approve expenses - -To approve an expense, - -1. Open the Expensify Chat thread for the expense. -2. Click the expense or group of expenses. -3. Review the expense details to ensure they are correct. Look at each receipt, the amount, the description, and any additional details. -4. Determine the next steps. - - **Approve**: When you’re satisfied with the expense, click **Approve**. - - **Handle holds**: If any of the expenses are on hold, you can choose to either approve only the expenses that are not on hold or approve the full amount, including any held expenses. - - **Request changes**: You can add a comment to the expense’s chat thread in your Expensify Chat inbox to request changes to the expense details. - -{% include info.html %} -If the transaction is pending (a common occurrence with recent company card expenses or SmartScan expenses), you’ll need to wait until the transaction posts before approving it. -{% include end-info.html %} - -![The approve button in an expense]({{site.url}}/assets/images/ExpensifyHelp_ApproveExpense_1.png){:width="100%"} - -![The approve button when you click into the expense]({{site.url}}/assets/images/ExpensifyHelp_ApproveExpense_2.png){:width="100%"} - -You’re now ready to pay the expense. - -# Hold an expense - -If you need to delay a payment or if you need more information on the expense before it can be approved, you can hold the expense. - -To hold an expense, - -1. Open the Expensify Chat thread for the expense. -2. Click the expense or group of expenses. -3. Click the three dot menu at the top right of the expense and select **Hold**. -4. Enter a reason for the delay. -5. Review the Hold Overview page and click **Got It**. - -When you’re ready, you can choose to: -- **Remove the hold**: Complete the steps above and select **Unhold**. -- **Approve the expense**: Complete the steps above for “Approve expenses.” -Once the expense has been approved, you can now pay the expense. - -{% include info.html %} -Held expenses will not be available for payment until they have been approved. -{% include end-info.html %} - -# Unapprove an expense - -Some details of approved expenses and reports cannot be edited. If you need to edit an expense that has been approved, admins and the last approver have the option to unapprove reports. - -1. Click the workspace logo in the top left corner. -2. Select the workspace associated with the expense report. -3. Find the approved report by searching for the submitter. -4. Click the dropdown arrow at the top of the report to view the report actions. -5. Click **Unapprove**. - -The unapproved report will return to an editable state, and the submitter will receive an email and chat notification that the expense has been unapproved. - -{% include info.html %} -Reports that have been paid cannot be unapproved. If the approved expense has already been exported to an accounting package, you’ll see a warning that unapproving an expense can cause data discrepancies and Expensify Card reconciliation issues. Ideally, you’ll want to delete the data that has already been exported to the accounting package before approving the expense again. -{% include end-info.html %} - -# Pay expenses - -Once you’ve approved an expense—or if the expense does not require approval—you’ll be able to pay it. - -{% include info.html %} -To pay expenses within Expensify, you’ll need to [set up your Expensify Wallet](https://help.expensify.com/articles/new-expensify/expenses-&-payments/Set-up-your-wallet). -{% include end-info.html %} - -To pay an expense, - -1. Open the Expensify Chat thread for the expense. -2. Click the expense or group of expenses. -3. Select a payment option. - - Click **Pay** to pay the full expense within Expensify. If the expenses contain one that has been held, the pay amount will only include the expenses that have not been held. Then you’ll select your payment method. - - Click **Pay Elsewhere** to indicate that a payment has been sent using a method outside of Expensify, such as cash or a check. This will label the expense as Paid. - -# FAQ - -**Why was an expense automatically approved?** - -We refer to this as **Instant Submit**. If a workspace doesn’t have Delayed Submission enabled, an expense report will automatically be submitted. - -**Why is an employee expense showing as ‘pending?’** - -An Expensify Card expense will show as pending if the merchant hasn’t posted it. This is usually the case with hotel holds, or card rental holds. A hold will normally last no more than 7-10 business days unless it’s a hotel hold, which can last 31 days. - -
    diff --git a/docs/articles/new-expensify/expenses-&-payments/Approve-expenses.md b/docs/articles/new-expensify/expenses-&-payments/Approve-expenses.md new file mode 100644 index 000000000000..77587cc124f0 --- /dev/null +++ b/docs/articles/new-expensify/expenses-&-payments/Approve-expenses.md @@ -0,0 +1,139 @@ +--- +title: Approve Expenses +description: Approve, hold, and unapprove submitted expenses +--- +
    + +Expenses can be created through manual entry, tracking distance, or scanning a receipt. They can be submitted to an individual or a workspace. + +This help article has more details about creating and submitting an expense to an individual or a workspace. + +# Receiving an expense from an Individual + +When an expense is submitted to an individual, it doesn’t need approval. It only needs to be paid. + +This help article has the steps to pay the expense. + +# Receiving a workspace expense + +When an expense is submitted to a workspace with an “approval workflow”, it must be approved before it can be paid. + +As a workspace admin, you can set an [approval workflow](https://help.expensify.com/articles/new-expensify/workspaces/Add-approvals) in the workspace settings. For each expense report, you’ll have the option to: + +- **Approve:** Click Approve if you’re satisfied with the expense details. +- **Hold the expense:** If you need to delay a payment or provide more information before approval, you can hold an expense. +- **Unapprove the expense:** You can return the expense to the submitter for revisions. + +# Approve workspace expenses + +{% include selector.html values="desktop, mobile" %} + +{% include option.html value="desktop or WebApp" %} +1. When an expense is submitted, you will receive an email and in-app notification with the details of the expense. +2. Click the expense in the email to be directed to New Expensify, where you can review it. +3. Click on the expense to view the receipt, amount, description, and additional details the submitter provides. +4. Click **Approve**. +5. When you are ready to pay the expense, follow the steps in this help article. +{% include end-option.html %} + +{% include option.html value="mobile" %} +1. When an expense is submitted, you will receive a text message and in-app notification with its details. +2. Tap on the expense in the text or notification to be directed to New Expensify, where you can review it. +3. Tap on the expense to view the receipt, amount, description, and any additional details the submitter provides. +4. Tap **Approve**. +{% include end-option.html %} + +{% include end-selector.html %} + +{% include info.html %} +If the transaction is pending (a common occurrence with recent company cards or SmartScan expenses), you’ll need to wait until the transaction posts before approving it. +{% include end-info.html %} + + +# Hold a workspace expense + +{% include selector.html values="desktop, mobile" %} + +{% include option.html value="desktop" %} +1. Locate the expense on the **Search** page. +2. Click **View**. +3. Click the drop-down arrow at the top of the expense. +4. Click the **Hold** button. +5. Enter a reason for the delay. The reason for the hold will be added to the expense report. + +

     

    + +When you’re ready to remove the hold, + +1. Locate the expense on the Search page. +2. Click **View**. +3. Click the drop-down arrow at the top of the expense. +4. Select **UnHold**. +5. Complete the steps above to “Approve expenses.” Once the expense has been approved, you can pay it. +{% include end-option.html %} + +{% include option.html value="mobile" %} +1. Locate the expense on the **Search** page. +2. Tap **View**. +3. Tap the drop-down arrow at the top of the expense. +4. Select the **Hold** button. +5. Enter a reason for the delay. The reason for the hold will be added to the expense report. + +

     

    + +When you’re ready to remove the hold, + +1. Tap **Search** and select the expense. +2. Tap the drop-down arrow at the top of the expense. +3. Select **UnHold**. +4. Complete the steps above to “Approve expenses.” Once the expense has been approved, you can pay it. +{% include end-option.html %} + +{% include end-selector.html %} + +{% include info.html %} +Held expenses will not be available for payment until they have been approved. +{% include end-info.html %} + +# Unapprove a workspace expense + +{% include selector.html values="desktop, mobile" %} + +{% include option.html value="desktop" %} +1. Locate the expense on the **Search** page. +2. Click **View**. +3. Click the drop-down arrow at the top of the report +4. Click **Unapprove**. +5. The submitter will receive an email and in-app notification that the expense has been unapproved. +6. An unapproved expense can be deleted by clicking the drop-down arrow at the top of the expense. +{% include end-option.html %} + +{% include option.html value="mobile" %} +1. Locate the expense on the **Search** page. +2. Tap **View**. +3. Tap the drop-down arrow at the top of the expense. +4. Tap **Unapprove**. +5. The submitter will receive a text and in-app notification that the expense has been unapproved. +6. An unapproved expense can be deleted by clicking the drop-down arrow at the top of the expense. +{% include end-option.html %} + +{% include end-selector.html %} + +Reports that have been paid cannot be unapproved. + +If the approved expense has already been exported to an accounting package, you’ll see a warning that unapproving an expense can cause data discrepancies and Expensify Card reconciliation issues. Ideally, you’ll want to delete the data already exported to the accounting package before approving the expense again. + +{% include faq-begin.md %} + +**Why is an employee expense showing as ‘pending?’** + +An Expensify Card expense will show as pending if the merchant hasn’t posted it. This is usually the case with hotel holds, or card rental holds. A hold will normally last no more than 7-10 business days unless it’s a hotel hold, which can last 31 days. + +**What are expense reports?** + +In Expensify, expense reports group expenses in a batch to be paid or reconciled. When a draft report is open, all new expenses are added to it. + +Once a report is submitted, you can track the status from the **Search** section. Click the **View** button for a specific expense or expense report. The status is displayed at the top of the expense or report. +{% include faq-end.md %} + +
    diff --git a/docs/articles/new-expensify/expenses-&-payments/Create-an-expense.md b/docs/articles/new-expensify/expenses-&-payments/Create-an-expense.md index cf6a13f9d5ac..38f1e0fdd466 100644 --- a/docs/articles/new-expensify/expenses-&-payments/Create-an-expense.md +++ b/docs/articles/new-expensify/expenses-&-payments/Create-an-expense.md @@ -1,68 +1,83 @@ --- title: Create an expense -description: Request payment from an employer or a friend +description: How to create an expense as an individual or workspace member redirect_from: articles/request-money/Request-and-Split-Bills/ ---
    -You can create an expense to request payment from an employer’s workspace or from a friend using any of the following options: -- **SmartScan**: Take a picture of a receipt to capture the expense details automatically. -- **Add manually**: Manually enter the expense details. -- **Create a distance expense**: Capture mileage expenses by entering the addresses you traveled to. Expensify automatically calculates the distance, the rate per mile, and the total cost. +Expenses can be created through SmartScanning a receipt, emailing a receipt, tracking distance, and manually creating an expense. + +They can be submitted to an individual or a workspace. Before we outline the steps to create an expense, let’s go over the reasons to send an expense to an individual or a workspace. + +# Sending an expense to an Individual + +If you use Expensify for personal use, submitting to an individual is likely best. + +Once the expense is created, you will see the option to send it to an email or phone number. Alternatively, add an expense to a chat, which will go straight to the person you are chatting with. + +When an expense is submitted to an individual’s email or phone number, the payor will receive an email or text notification with the amount that needs to be paid. They can click on the amount in the email or text to pay the expense. + +# Submit an expense to a workspace or employer + +If you are an employee or a workspace member, you should submit the expense to the workspace instead of an individual. A workspace is designed to code expenses to the company's requirements. + +When an expense is submitted to a workspace, your approver will receive an email or text notification prompting them to approve and pay it. + +# How to Create an Expense # SmartScan a receipt {% include selector.html values="desktop, mobile" %} -{% include option.html value="desktop" %} -1. Click the + icon in the bottom left menu and select **Submit Expense**. +{% include option.html value="desktop or WebApp" %} +1. Click the **Global Create** button and select **Submit Expense**. 2. Click **Scan**. -3. Drag and drop the receipt into Expensify, or click **Choose File** to select it from your saved files. *Note: The SmartScan process will auto-populate the merchant, date, and amount.* -4. Use the search field to find the desired workspace or an individual’s name, email, or phone number. -5. Add a description, category, tags, or tax as desired, or as required by your workspace. +3. You can drag and drop the receipt into Expensify or click **Choose File** to select it from your saved files. _The SmartScan process will auto-populate the merchant, date, and amount._ +4. Enter the desired workspace or an individual’s email or phone number to receive the expense report. +5. Add a description, category, tags, or tax as desired or as required by your workspace. 6. (Optional) Enable the expense as billable if it should be billed to a client. -7. Click **Submit Expense**. +7. Click **Submit expense**. {% include end-option.html %} {% include option.html value="mobile" %} -1. Tap the + icon at the bottom of the screen and select **Submit Expense**. +1. ​​Tap the **Global Create** button and select **Submit Expense**. 2. Tap **Scan**. -3. Tap the green button to take a photo of a receipt, or tap the Image icon to the left of it to upload a receipt from your phone. *Note: The SmartScan process will auto-populate the merchant, date, and amount.* -4. Use the search field to find the desired workspace or an individual’s name, email, or phone number. -5. Add a description, category, tags, or tax as desired, or as required by your workspace. +3. Tap the green button to take a photo of a receipt, or tap the Image icon to upload a receipt from your phone. _The SmartScan process will auto-populate the merchant, date, and amount._ +4. Enter the desired workspace or an individual’s email or phone number to receive the expense report. +5. Add a description, category, tags, or tax as desired or as required by your workspace. 6. (Optional) Enable the expense as billable if it should be billed to a client. -7. Tap **Submit**. +7. Tap **Submit expense**. {% include end-option.html %} {% include end-selector.html %} {% include info.html %} -You can also forward receipts to receipts@expensify.com using an email address that is your primary or secondary email address. SmartScan will automatically pull all of the details from the receipt and add it to your expenses. +You can also forward receipts to receipts@expensify.com using your primary or secondary email address. SmartScan will automatically extract all the details from the receipt and add them to your expenses. {% include end-info.html %} # Manually add an expense {% include selector.html values="desktop, mobile" %} -{% include option.html value="desktop" %} -1. Click the + icon in the bottom left menu and select **Submit Expense**. +{% include option.html value="desktop or WebApp" %} +1. Click the **Global Create** button and select **Submit Expense**. 2. Click **Manual**. -3. Enter the amount on the receipt and click **Next**. *Note: Click the currency symbol to select a different currency.* -4. Use the search field to find the desired workspace or an individual’s name, email, or phone number. -5. (Optional) Add a description. -6. Add a merchant. -7. Click **Show more** to add additional fields (like a category) as desired, or as required by your workspace. +3. Enter the currency and amount. +4. Click **Next**. +5. Enter the desired workspace or an individual’s email or phone number to receive the expense report. +6. Add a description, category, tags, or tax as desired or as required by your workspace. Click **Show More** to see all coding options. +7. (Optional) Enable the expense as billable if it should be billed to a client. 8. Click **Submit**. {% include end-option.html %} {% include option.html value="mobile" %} -1. Tap the + icon at the bottom of the screen and select **Submit Expense**. +1. Tap the **Global Create** button and select **Submit Expense**. 2. Tap **Manual**. -3. Enter the amount on the receipt and tap **Next**. *Note: Click the currency symbol to select a different currency.* -4. Use the search field to find the desired workspace or an individual’s name, email, or phone number. -5. (Optional) Add a description. -6. Add a merchant. -7. Tap **Show more** to add additional fields (like a category) as desired, or as required by your workspace. +3. Enter the currency and amount. +4. Tap **Next**. +5. Enter the desired workspace or an individual’s email or phone number to receive the expense report. +6. Add a description, category, tags, or tax as desired or as required by your workspace. Tap **Show More** to see all coding options. +7. (Optional) Enable the expense as billable if it should be billed to a client. 8. Tap **Submit**. {% include end-option.html %} @@ -72,54 +87,65 @@ You can also forward receipts to receipts@expensify.com using an email address t {% include selector.html values="desktop, mobile" %} -{% include option.html value="desktop" %} -1. Click the + icon in the bottom left menu and select **Submit Expense**. +{% include option.html value="desktop or WebApp" %} +1. Click the **Global Create** button and select **Submit Expense**. 2. Click **Distance**. 3. Click **Start** and enter the starting location of your trip. -4. Click **Stop** and enter the ending location of your trip. -5. (Optional) Click **Add stop** to add additional stops, if applicable. +4. Click **Stop** and enter the ending location of your trip. +5. (Optional) Click **Add Stop** to add additional stops, if applicable. Drag and drop on the parallel lines (=) to reorder the stops if needed. 6. Tap **Next**. -7. Use the search field to find the desired workspace or an individual’s name, email, or phone number. -8. (Optional) Add a description. -9. Click **Submit**. +7. Enter the desired workspace or an individual’s email or phone number to receive the expense report. +8. Add a description, category, tags, or tax as desired or as required by your workspace. Click **Show More** to see all coding options. +9. (Optional) Enable the expense as billable if it should be billed to a client. +10. Click **Submit**. {% include end-option.html %} {% include option.html value="mobile" %} -1. Tap the + icon at the bottom of the screen and select **Submit Expense**. +1. Tap the **Global Create** button and select **Submit Expense**. 2. Tap **Distance**. 3. Tap **Start** and enter the starting location of your trip. -4. Tap **Stop** and enter the ending location of your trip. -5. (Optional) Tap **Add stop** to add additional stops, if applicable. -6. Tap **Next**. -7. Use the search field to find the desired workspace or an individual’s name, email, or phone number. -8.(Optional) Add a description. -9. Tap **Submit**. +4. Tap **Stop** and enter the ending location of your trip. +5. (Optional) Tap **Add Stop** to add additional stops, if applicable. Drag and drop on the parallel lines (=) to reorder the stops if needed. +6. Tap Next. +7. Enter the desired workspace or an individual’s email or phone number to receive the expense report. +8. Add a description, category, tags, or tax as desired or as required by your workspace. Tap **Show More** to see all coding options. +9. (Optional) Enable the expense as billable if it should be billed to a client. +10. Click **Submit**. {% include end-option.html %} {% include end-selector.html %} -# Next Steps +# Next Steps for expenses sent to an Individual -The next steps for the expense depend on whether it was submitted to a workspace or to an individual: -- **Expenses submitted to a workspace** are automatically added to a report and checked for any violations or inconsistencies. A chat thread for the expense is also added to your chat inbox. When you open the chat, the top banner will show the expense status and any next steps. By default, reports are automatically submitted for approval every Sunday. However, if it is ready for early submission, you can manually submit a report for approval. Once a report is submitted, your approver will be prompted to review your expense report. If changes are required, you will receive a notification to resolve any violations and resubmit. You will also be notified once your approver approves or denies your expenses. -- **Expenses submitted to a friend** are sent right to that individual via email or text. You can chat with them about the expense in Expensify Chat, and you can receive payments through your Expensify Wallet or outside of Expensify. +- Expenses submitted to an individual are instantly sent. +- The payer will receive an email or text prompting them to review and pay the expense. +- You can chat with the paying individual in Expensify. +- Make sure to [connect your personal bank account](https://help.expensify.com/articles/new-expensify/expenses-&-payments/Connect-a-Personal-Bank-Account) to receive payment. -{% include faq-begin.md %} -**Can I divide a payment between multiple people?** +# Next Steps for expense sent to a workspace -Yes, you can split an expense to share the cost between multiple people. +- Expenses submitted to a workspace are automatically added to a report and checked for violations or inconsistencies. +- You can view the details and status of the expense on the **Search** tab. +- Workspace settings determine the frequency of report submission. However, if the report is ready for early submission, you can manually submit a report for approval. +- Once a report is submitted, your approver will get an email or text to review and pay the expense. +- If changes are required, you will receive a notification to fix the expense and resubmit. +- You will also be notified once your approver approves or denies your expenses. +- Make sure to [connect your personal bank account](https://help.expensify.com/articles/new-expensify/expenses-&-payments/Connect-a-Personal-Bank-Account) to receive payment. -**Can I pay someone in another currency?** +{% include faq-begin.md %} +**Can I divide a payment between multiple people?** -While you can record your expenses in different currencies, Expensify wallets are only available for members who can add a U.S. personal bank account. +Yes, you can [split an expense](https://help.expensify.com/articles/new-expensify/expenses-&-payments/Split-an-expense) in a group chat. **Can I change an expense once I’ve submitted it?** -Yes, you can edit an expense until it is paid. When an expense is submitted to a workspace, you, your approvers, and admins can edit the details on an expense except for the amount and date. +Yes, you can edit an expense until it is paid. When an expense is submitted, the details can be edited except for the amount and date. **What are expense reports?** -In Expensify, expenses are submitted on an expense report. When a draft report is open, all new expenses are added to the draft report. Once a report is submitted, it shows what stage of the approval process the expenses are in and any required next steps. +In Expensify, expense reports group expenses in a batch to be paid or reconciled. When a draft report is open, all new expenses are added to it. + +Once a report is submitted, you can track the status from the **Search** section. Click the **View** button for a specific expense or expense report. The status is displayed at the top of the expense or report. {% include faq-end.md %}
    diff --git a/docs/articles/new-expensify/expensify-card/Add-Expensify-Card-to-Apple-or-Google-Pay.md b/docs/articles/new-expensify/expensify-card/Add-Expensify-Card-to-Apple-or-Google-Pay.md index 844a688e0011..3c147e33517b 100644 --- a/docs/articles/new-expensify/expensify-card/Add-Expensify-Card-to-Apple-or-Google-Pay.md +++ b/docs/articles/new-expensify/expensify-card/Add-Expensify-Card-to-Apple-or-Google-Pay.md @@ -9,7 +9,7 @@ You can use your Expensify Card for contactless in-person payments by adding it {% include selector.html values="mobile" %} {% include option.html value="mobile" %} -**Apple Pay** +### Apple Pay 1. Open the Apple Pay app. 2. Tap the + button. @@ -17,7 +17,7 @@ You can use your Expensify Card for contactless in-person payments by adding it 4. Tap **Continue**. 5. Follow the steps provided to add your virtual card. -**Google Pay** +### Google Pay 1. Open the Google Pay app. 2. Tap **Add to Wallet**. diff --git a/docs/redirects.csv b/docs/redirects.csv index bb6729245f83..d9f18ebb0227 100644 --- a/docs/redirects.csv +++ b/docs/redirects.csv @@ -597,3 +597,4 @@ https://help.expensify.com/articles/expensify-classic/expenses/Track-mileage-exp https://help.expensify.com/articles/expensify-classic/expenses/Track-per-diem-expenses,https://help.expensify.com/articles/expensify-classic/expenses/Add-an-expense https://community.expensify.com/discussion/5116/faq-where-can-i-use-the-expensify-card,https://help.expensify.com/articles/new-expensify/expensify-card/Use-your-Expensify-Card#where-can-i-use-my-expensify-card https://help.expensify.com/articles/other/Expensify-Lounge,https://help.expensify.com/Hidden/Expensify-Lounge +https://help.expensify.com/articles/new-expensify/expenses-&-payments/Approve-and-pay-expenses,https://help.expensify.com/articles/new-expensify/expenses-&-payments/Approve-expenses diff --git a/help/README.md b/help/README.md index 5145954923de..d62513f07f53 100644 --- a/help/README.md +++ b/help/README.md @@ -16,14 +16,18 @@ If you are a developer comfortable working on the command line, you can edit the * `rbenv install 3.3.4` 5. Set the your default ruby version using * `rbenv global 3.3.4` -6. Install Jekyll and bundler gem +6. check to ensure that your global ruby version is `3.3.4` + * `ruby -v` +7. Install Jekyll and bundler gem * `cd help` * `gem install jekyll bundler` -7. Create a branch for your changes -8. Make your changes -9. Locally build and test your changes: +8. Install node dependencies with npm + * `npm install` +9. Create a branch for your changes +10. Make your changes +11. Locally build and test your changes (they build to the /help/_site/ directory): * `bundle exec jekyll build` -10. Push your changes +12. Push your changes ### The easy way: edit on Github If you don't want to set up your own local dev environment, feel free to just edit the help materials directly from Github: diff --git a/help/_layouts/default.html b/help/_layouts/default.html index 8a4605807355..c3981f17296f 100644 --- a/help/_layouts/default.html +++ b/help/_layouts/default.html @@ -76,6 +76,10 @@ box-shadow: 2px 0 5px rgba(0, 0, 0, 0.1); } + .toc-link::before { + display: none; + } + .toc-sidebar ul { list-style: none; padding-left: 0; @@ -214,7 +218,7 @@ .footer-column { flex: 1; max-width: 300px; /* Set a max-width for each column */ - padding: 0 20px; /* Add padding for some space between the columns */ + padding: 0 20px; /* Add padding for some space between the columns */ } @@ -273,8 +277,8 @@

    Resources

  • Press Kit
  • Support
  • ExpensifyHelp
  • -
  • Community
  • -
  • Privacy
  • +
  • Terms of Service
  • +
  • Privacy
  • Expensify App
  • @@ -325,7 +329,7 @@

    Get Started

    - +