- Most social networks are games of status, and younger people are better at understanding motivations and navigating the "game" to acquire status inside the social network
- Artificial barrier that some are uniquely able to "mine" for status (continued effort, talent, etc.)
A number of interesting metrics to quantify product/market fit
- Growth accounting
- Navigating revenue/engagement changes from various sources, and understanding the state of the business
- New
- Churned
- Resurrected
- Expansion
- Contraction
- Retained
- Cohorts
- Segment customers via
- Lifetime value
- Revenue retention
- Customer (logo) retention: % of customers retained from a batch
- Distribution of Product/Market Fit
- Distribution of revenue/engagement
- Don't just use the average, but plot the cumulative distribution function to see if there are concentrated activity from a smaller group of heavy users
- May also be good to check the L28 distribution of users
- Given N monthly active users, we plot the fraction that were active only 1 day in the month, then 2 days, and so on
- Absence of trust
- Be vulnerable
- Fear of conflict
- Encourage healthy conflict, and praise it
- Lack of commitment
- Be clear and expect clarity
- Avoidance of accountability
- Call out each other and be accountable
- Inattention to results
- Put the needs of the team ahead of individuals, and organize status rewards based on this