Promotions issues

[studiodrimmel]

Hi,

Made some promotions, and they are not being applied to the hosted checkout.
Created a Buy X get Y -> doesnt work
Order total -> doesnt work either
Category -> does not do anything either

Am I missing something? I expect adding a promotion would update my checkout pages.

Also, the creation of promotions is pretty buggy. Changing a promotion type for example results in console errors

[sags95]

Are you seeing the discounts array being updated on the cart when inspecting it?

[TribersNL]

Nope, not when expending the promotions list. I just created a simple promotion on the order total with a fixed percentage as a test. But no result.

[sags95]

@TribersNL Do you have access to our support team on the dashboard? It might be helpful for someone on the team to take a look at your carts/promotions.

[logeshswell]

Also, the creation of promotions is pretty buggy. Changing a promotion type for example results in console errors.

I guess the promotion changes were not saved properly.

[logeshswell]

I expect adding a promotion would update my checkout pages.

Yes, that's the expected behavior and it should reflect in your new cart and older carts (if the cart is updated).

[logeshswell]

Can you help me with a screen recording of the dashboard actions that caused the console error?
Also, please share your cart and promotions URL.