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Finally, I managed to develop my own solution, so I would like to say goodbay to unstable swell. But I encountered typical for this platform problem - I could no find the way to close account! In the help center there is an information that the button to close account is placed in account tab: But there is no button in mine dashboard. Looking for help, swell has already charged me for unused account :( |
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Replies: 2 comments 1 reply
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Can you email [email protected] regarding the closure of the Swell account with the store details from your registered email? |
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If this is the only way, then You should correct documentation, where it is stated, that I can find a button to suspend account any time :/ |
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@bafomet88 It's possible to do so on your end without contacting support.
To cancel your account, you need to navigate to the account tab within your account's dashboard.
Once in the account tab, select the 'Change plan' option. (screenshot below)
Once within the 'Plans' tab, at the bottom of the page is the 'Cancel this account' option. (screenshot below)