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No audio indication of incoming XMPP message from Ubuntu Linux user (unless you rename the contact?!) #158

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tv21 opened this issue Aug 16, 2024 · 1 comment

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@tv21
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tv21 commented Aug 16, 2024

Describe the bug
Beagle IM does not produce any kind of sound or audible alert when it receives a XMPP message from a Ubuntu Linux user, even though it shows the message and shows a visual indication on the dock icon.

To Reproduce
Steps to reproduce the behavior:

Have Beagle IM running and have someone send you a XMPP chat message from a Linux program such as Gajim, Dino, Kaidan, etc.

Expected behavior
It should make some kind of alert sound, in addition to showing the visual indication.

Desktop (please complete the following information):

  • OS: MacOS Ventura
  • Browser N/A (no browser involved)
  • Version 5.3.5 (178)

Additional context
This does not seem to be an issue if the other user is using a Mac, it only seems to happen if they are using Linux (specifically Ubuntu 22.04 in this case) and just by accident it was discovered that if you rename the contact then the alert sound starts to work. I have no idea what renaming the contact has to do with the alert sound but that seems to have fixed the problem, at least in this one instance.

@hantu85
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hantu85 commented Aug 27, 2024

I do not think this has anything to do with renaming contact. Actually, BeagleIM is not producing audio alert if the app has focus. I suppose that this is most likely the cause of the issue you are experiencing.

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