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This repository has been archived by the owner on Jul 15, 2021. It is now read-only.
Verify the following before opening an trouble issue
Go over all the following points, and put an x in all the boxes that apply.
If you're unsure about any of these, don't hesitate to ask. We're here to help!
That OAuth is Enabled for the SmartApp under the IDE.
[x ] The SmartApp and Device Handler are using the latest code available.
[x ] That Both the SmartApps and Device Handlers have been Published for You in the IDE.
About Your Setup
How many devices are detected?: all
Mobile App Version(Not required): latest
SmartApp Version: latest
Device Handler Version: latest
Homebridge Version: latest
NodeJS Version: latest
Expected Behavior
Tell us what you think should be happening
Device status don't sync with home app after triggered and app closed/reopened
Current Behavior
What happens instead of the expected behavior?
Device status after I turn on or off are ok until I keep the home app on screen but if I hide app and reopen all shows incorrect. After long time, I mean really long time then they sync again. I checked on Logs all seems to be fine, commands are received on homebridge and I also checked command is received on SmartThings IDE live logs. But issue still happens when hide app.
Steps to Reproduce (for bugs)
Provide a link to a live example, or an unambiguous set of steps to reproduce this bug. Include code to reproduce, if relevant
You can produce this simply, turn on a TV or air con from home app and stay on the screen if you want but go ahead and click to see accessories page in Homebridge GUI, this will immediately trigger those turned on devices to be off on HOME app on screen while you are looking at it as well as homebridge accessories page they will look off. Or vice versa, if you turned them off they will still be on. I tired this several times and never showed once correctly. Inspite that I see on the logs of HB commands are sent to be off and I see also in IDE logs command is there.
Other way is just close home app and reopen and status will be on as oppose it will be off or vice versa.
After sometime of refreshing data i guess they sync. This could be minutes hours, i don't know. If I can find out how to decrease the device refresh data frequency I guess it can be a work around.
Context
**How has this issue affected you? What are you trying to accomplish? Providing context helps us come up with a solution that is most useful in the real world
Please include a copy of any relevant log output to assist in tracking down the bug
Logs from SmartThings IDE
4:33:03 PM: info Homebridge (v2.3.3) | Command Successful for Device Livingroom air conditioner | Command off()
4:33:03 PM: info Homebridge (v2.3.3) | Command Successful for Device Bedroom air conditioner | Command off()
Logs from HB
NOTICE: Sending Device Command: off | Name: (Livingroom air conditioner) | DeviceID: () | SendToLocalHub: (false)
NOTICE: Sending Device Command: off | Name: (Bedroom air conditioner) | DeviceID: () | SendToLocalHub: (false)
The text was updated successfully, but these errors were encountered:
I have a similar issue, except for me the status (also for an air conditioner) is always shown as "off". When I flip the switch on, the device turns on, but the switch immediately jumps back to the "off" state.
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Verify the following before opening an trouble issue
Go over all the following points, and put an
x
in all the boxes that apply.If you're unsure about any of these, don't hesitate to ask. We're here to help!
About Your Setup
Expected Behavior
Tell us what you think should be happening
Device status don't sync with home app after triggered and app closed/reopened
Current Behavior
What happens instead of the expected behavior?
Device status after I turn on or off are ok until I keep the home app on screen but if I hide app and reopen all shows incorrect. After long time, I mean really long time then they sync again. I checked on Logs all seems to be fine, commands are received on homebridge and I also checked command is received on SmartThings IDE live logs. But issue still happens when hide app.
Steps to Reproduce (for bugs)
Provide a link to a live example, or an unambiguous set of steps to reproduce this bug. Include code to reproduce, if relevant
You can produce this simply, turn on a TV or air con from home app and stay on the screen if you want but go ahead and click to see accessories page in Homebridge GUI, this will immediately trigger those turned on devices to be off on HOME app on screen while you are looking at it as well as homebridge accessories page they will look off. Or vice versa, if you turned them off they will still be on. I tired this several times and never showed once correctly. Inspite that I see on the logs of HB commands are sent to be off and I see also in IDE logs command is there.
Other way is just close home app and reopen and status will be on as oppose it will be off or vice versa.
After sometime of refreshing data i guess they sync. This could be minutes hours, i don't know. If I can find out how to decrease the device refresh data frequency I guess it can be a work around.
Context
**How has this issue affected you? What are you trying to accomplish?
Providing context helps us come up with a solution that is most useful in the real world
Please include a copy of any relevant log output to assist in tracking down the bug
Logs from SmartThings IDE
4:33:03 PM: info Homebridge (v2.3.3) | Command Successful for Device Livingroom air conditioner | Command off()
4:33:03 PM: info Homebridge (v2.3.3) | Command Successful for Device Bedroom air conditioner | Command off()
Logs from HB
NOTICE: Sending Device Command: off | Name: (Livingroom air conditioner) | DeviceID: () | SendToLocalHub: (false)
NOTICE: Sending Device Command: off | Name: (Bedroom air conditioner) | DeviceID: () | SendToLocalHub: (false)
The text was updated successfully, but these errors were encountered: