From 0f631dc0c03a7cfda6a21cda66cb8ada9ced6c93 Mon Sep 17 00:00:00 2001 From: Cody Bruno Date: Tue, 2 Jul 2024 16:24:50 -0400 Subject: [PATCH] Minor adjustments --- .../guardrails-to-servicenow-sync/index.md | 19 ++++++++++++++----- 1 file changed, 14 insertions(+), 5 deletions(-) diff --git a/docs/integrations/servicenow/guardrails-to-servicenow-sync/index.md b/docs/integrations/servicenow/guardrails-to-servicenow-sync/index.md index b05d8941..777e31aa 100644 --- a/docs/integrations/servicenow/guardrails-to-servicenow-sync/index.md +++ b/docs/integrations/servicenow/guardrails-to-servicenow-sync/index.md @@ -212,7 +212,16 @@ Note: the status column should be defined in the `AWS > S3 > Bucket > ServiceNow ## Import sets -Guardrails can also sync cloud resource data by creating and sending [import sets](https://docs.servicenow.com/csh?topicname=c_ImportSetsKeyConcepts.html&version=latest) to import set tables, which then transform and map the data into ServiceNow tables. +Guardrails can also sync cloud resource data by creating and sending [import sets](https://docs.servicenow.com/csh?topicname=c_ImportSetsKeyConcepts.html&version=latest) to import set tables, which then transform and map the data into other tables. + +While Guardrails does send import sets with resource data, it does **not**: +- Create import set tables +- Set coalesce fields +- Manage data sources +- Create transform maps +- Cleanup processed import sets + +All of the items above need to be configured in your ServiceNow instance outside of Guardrails. ### Import set policies @@ -223,14 +232,14 @@ The following policy structure manages how import sets are sent: * This policy has no no default value. * `{Cloud Provider} > {Service} > {Resource Type} > ServiceNow > Import Set` * Sets whether import sets will be sent with the resource's data. - * By default the policy is set to `Skip`, can be set to `Enforce: Sync` or `Enforce: Sync, archive on delete`. + * Defaults to `Skip`, can be set to `Enforce: Sync` or `Enforce: Sync, archive on delete`. +* `{Cloud Provider} > {Service} > {Resource Type} > ServiceNow > Import Set > Table Name` + * Staging table name to send data to. + * Defaults to `ServiceNow > Import Set > Table Name [Default]` policy value (which is empty by default). * `{Cloud Provider} > {Service} > {Resource Type} > ServiceNow > Import Set > Record` * Defines how records are identified, e.g., `tags` column data comes from `$.bucket.tags` data in the Guardrails CMDB. * Defaults to common metadata from each cloud resource type in AWS, Azure and GCP. * Can adjust data based on your requirements. -* `{Cloud Provider} > {Service} > {Resource Type} > ServiceNow > Import Set > Table Name` - * This is where the import sets will be sent to. - * Defaults to `ServiceNow > Import Set > Table Name [Default]` policy value (which is empty by default). * `{Cloud Provider} > {Service} > {Resource Type} > ServiceNow > Import Set > Archive Columns` * Defines which record data is sent in an import set if the primary policy is set to `Enforce: Sync, archive on delete`.