Turtlebot4 Network Setup

[zzzghm]

Robot Model
Turtlebot4 Standard

ROS distro
Humble

Networking Configuration
Simple Discovery/ Discovery Server

OS
Ubuntu 22.04

Built from source or installed?
Built from Source

Type of issue
Networking, I try to set up the network for the new arrival turtlebot4, after set the wifi to Client, it shows 'UNKNOWN' ip with only two light on, and the green light on the raspberry pi never turned on(shown in figure).

I tried all the methods I can find online several times, like check the cables connection, flash the raspberry pi image(both 1.0.0 and 1.0.4), factory reset the create3, connect to different network, reboot, install newest Humble version(2.6). None of this works!!!!!!!!
I've been struggle it for almost one week with the extremely simple set up.
Can you help me solve it ASAP?

[zzzghm]

FYI: flash the raspberry pi image 1.04, it will be a totally black screen with no lights on, so go back to 1.0.0 will have the above image

[hilary-luo]

@zzzghm to get quicker responses from our team enter a troubleshooting issue (those are actively monitored). It looks like in at least one of those cases you may be flashing the "lite" image on a standard robot. The lite does not have a screen and thus will not activate the screen or lites. In the other situation it looks like the create3 likely has not been updated to the same version as the raspberry pi and thus functionality that relies on the create3 is down. Feel free to open a troubleshooting issue if you are still running into troubles. Generally when the IP generates as unknown it is because the credentials were entered incorrectly.