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[BUG] call.sendDigits 'w' Incorrect Pause Length on Caller Side #272

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a-lindsay opened this issue May 31, 2024 · 1 comment
Open
8 tasks done

[BUG] call.sendDigits 'w' Incorrect Pause Length on Caller Side #272

a-lindsay opened this issue May 31, 2024 · 1 comment
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bug Something isn't working jira added

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@a-lindsay
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  • I have verified that the issue occurs with the latest twilio.js release and is not marked as a known issue in the CHANGELOG.md.
  • I reviewed the Common Issues and open GitHub issues and verified that this report represents a potentially new issue.
  • I verified that the Quickstart application works in my environment.
  • I am not sharing any Personally Identifiable Information (PII)
    or sensitive account information (API keys, credentials, etc.) when reporting this issue.

Code to reproduce the issue:

call.sendDigits('wwwwwwwwwwwwwwwwwwww123');

Expected behavior:

A pause of 10s (500ms per w) then the tones for 123 are played on both caller and callee's end.

Actual behavior:

On the caller side, a pause of ~5s occurs then tones for 123 are played. On the person who is getting called, they hear the correct 10s pause then 123.

Software versions:

  • Browser(s): Chrome v125
  • Operating System: MacOS 14, Windows 10 & 11
  • twilio.js: v2.11.0
  • Third-party libraries (e.g., Angular, React, etc.): N/A

Additional information:
This issue has also been reported via support and confirmed to be an issue. (Ticket #17060519). Posting here as well for visibility for others using twilio-voice.js

@a-lindsay a-lindsay added the bug Something isn't working label May 31, 2024
@charliesantos
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Thanks for submitting @a-lindsay . This is currently in our radar.

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