option-userspace,
copy/paste and execute via terminal the indented below in order to gather session/desktop/userspace output which may help in trouble-shooting the issue you are having.
sudo inxi -U ; sudo update-pciids ; ( date ; echo --userspace-- ; inxi -c0 -MSGrsxxtcm20 ; echo --grub-kernel-options-start-- ; grep -Ei 'GRUB_CMDLINE_' /etc/default/grub ; echo --grub-kernel-options-end-- ; echo --xsession-errors-start-- ; grep -Eir "error:|failed" --include=".xsession-error*" ; echo --xsession-errors-end-- ; date ; ) > ~/trouble-shoot-history.txt | echo "Done, the log has been saved to ~/trouble-shoot-history.txt"
"To Share" instructions are here..