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Screen freezes and display output stops functioning randomly on an Intel+Nvidia laptop #1532

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TheMCNerd2017 opened this issue Aug 22, 2024 · 1 comment
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bug Something isn't working stale Issue has not had recent activity or appears to be solved. Stale issues will be automatically closed

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@TheMCNerd2017
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Describe the bug

On my Thinkpad P16 Gen 2 with an Nvidia GPU, a strange issue rarely comes up where the screen freezes and display output stops functioning while mostly everything else continues to function (sounds will play, programs will run, the system will respond to keyboard inputs, etc). Connecting a monitor via the HDMI port on the laptop while this issue is occurring results in the monitor displaying a blank screen. The only things that don't function in this state is plugging in new USB devices and some keyboard shortcuts like volume and brightness control. Additionally I cannot switch to a TTY whenever this happens. After force-shutting down the laptop and powering it back up, most programs that were opened when the issue occurred had their window resized to 640x480.

Looking at the journal of the last boot showed a bunch of "Pageflip timed out!" errors after the issue started occurring (which was at 21:28:44 in the journal as it happened right after exiting full-screen of a running game). There was one kernel message complaining about an OpenGL buffer at the same time the issue happened but I could not capture it in time since the kernel messages vanished from the journal while I was viewing it in the KDE journal viewer (most likely due to another Nvidia bug where the driver spams errors to dmesg while any chromium-based application is open).

20240821_journallog.txt

This issue has been happening ever since I installed Bazzite on the laptop and happens regardless of what I am doing on the laptop. I have no idea if there is a fix for this issue or what is even causing this issue to happen.

I also made a post in the Discord Bazzite help channel about this issue too earlier in hopes of getting assistance with this issue.

What did you expect to happen?

Display output and the built-in screen to not stop functioning randomly.

Output of rpm-ostree status

State: idle
Deployments:
● ostree-image-signed:docker://ghcr.io/ublue-os/bazzite-nvidia:latest
                   Digest: sha256:477dab81e8d2ed1645c837249cddb00a81c06127d449fe434c38f52476cdf877
                  Version: 40.20240821.0 (2024-08-22T05:48:52Z)
          LayeredPackages: edk2-ovmf qemu virt-manager
                Initramfs: '"-I /etc/crypttab /usr/lib/modprobe.d/nvidia.conf"' 

  ostree-image-signed:docker://ghcr.io/ublue-os/bazzite-nvidia:latest
                   Digest: sha256:7722a218f30f876b1d74710ccfe64366d5e82208390dfc732672625284d2b755
                  Version: 40.20240820.0 (2024-08-21T04:54:50Z)
          LayeredPackages: edk2-ovmf qemu virt-manager
                Initramfs: '"-I /etc/crypttab /usr/lib/modprobe.d/nvidia.conf"'

Hardware

CPU: Intel i9-13950HX vPro
GPU 1: Intel Raptor Lake-S UHD Graphics
GPU 2: Nvidia RTX 5000 Ada Laptop GPU
RAM: 128 GB DDR5 5600 MHz ECC

Extra information or context

No response

@dosubot dosubot bot added the bug Something isn't working label Aug 22, 2024
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dosubot bot commented Nov 21, 2024

Hi, @TheMCNerd2017. I'm Dosu, and I'm helping the bazzite team manage their backlog. I'm marking this issue as stale.

Issue Summary:

  • You reported a screen freeze issue on a Thinkpad P16 Gen 2 with an Nvidia GPU.
  • The problem is associated with "Pageflip timed out!" errors in the journal log.
  • The issue occurs after exiting full-screen mode in games.
  • You have sought help on Discord but remain uncertain about the cause or solution.
  • There have been no further comments or developments on this issue.

Next Steps:

  • Please let us know if this issue is still relevant to the latest version of the bazzite repository by commenting here.
  • If there is no further activity, this issue will be automatically closed in 14 days.

Thank you for your understanding and contribution!

@dosubot dosubot bot added the stale Issue has not had recent activity or appears to be solved. Stale issues will be automatically closed label Nov 21, 2024
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