“Could not connect to service..” error is seen on Select Payment Method page when user tries to Add Funds from Add and Withdraw screen

[ValoraQA]

Frequency: 100%

Repro on build version: iOS Test Flight Release Build V1.37.0, Android Internal Release Build V1.37.0
Repro on devices: iPhone 13 mini (13.1.1), iPhone 12 (14.7.1), Google Pixel 4a(12.0), Google Pixel 2XL (11.0), Google Pixel XL (10.0)

Pre-condition:

1.User must have installed the latest build
2. User must have funds in their account
3. User must be on the Add & Withdraw Page.

Repro Steps:

1. Tap on the Add Funds.
2. Select Cello Dollar & tap on Next button.
3. Enter the valid amount.
4. Tap on the Next button & observe.

Bug: “Could not connect to service..” error is seen on Select Payment Method page when user tries to Add Funds from Add and Withdraw screen

Expected Behavior: “Could not connect to service..” error should not be seen on Select Payment Method page when user tries to Add Funds from Add and Withdraw screen

Investigation:

• “Could not connect to service..” error is also seen on the Select Withdraw Method page when the user tries to withdraw funds from the Add and Withdraw screen. Withdraw Funds.mp4

Impact: Bad user impact.

Attachment: Add Funds.mp4
Bug Observed at 0.08 seconds