Visit freezes at "Simplifying nesting relationships"

[EdSantilli]

Hello,

I am running Visit 3.4.2, and I am having an issue viewing a two-level (AMR) dataset. I can open the file, but when I try to make any plot, Visit freezes at "Simplifying nesting relationships." I tried running with "-debug 5", but I did not find any errors.

I've been using the same software to create these hdf5 files for years, and this is the first time I've encountered this issue. Still, it is possible that the hdf5 file was written improperly. I've attached one of the files that reproduce the error. Any help would be greatly appreciated!

Thanks,
Ed

plot_000015.2d.zip

[JustinPrivitera]

Hi @EdSantilli, sorry for the delayed response. I have downloaded your file and verified that I see the same behavior in multiple versions of VisIt. I also don't see any obvious issues in the debug logs. If we use subset selection before drawing plots, it looks like either level can be drawn if the other level is turned off, but not both at the same time.

Are you still running into this issue? I am going to create a ticket for this so we can examine further.

[JustinPrivitera]

#20246

[EdSantilli]

Hi @JustinPrivitera. I am still seeing this error. Although now it seems to be frozen at "Stage 2/18 Reading from Chombo."
Thank you for looking into this.

[JustinPrivitera]

We have a backlog of tickets at the moment. When we get to the linked ticket we will mark it reviewed and assign it to one of our releases. We won't have another release for at least a couple months. If this is a very critical issue for you we can look to expedite fixing it and help you build our develop branch once we have the fix in there.

[EdSantilli]

Okay, Justin. Thanks for letting me know. If this error keeps popping up to the point of holding me back, I will let you know.