diff --git a/_data/sidebars/doc_sidebar.yml b/_data/sidebars/doc_sidebar.yml index 7910f9d0d..f4c90beab 100755 --- a/_data/sidebars/doc_sidebar.yml +++ b/_data/sidebars/doc_sidebar.yml @@ -27,6 +27,10 @@ entries: output: web folderitems: + - title: Start a Free Trial + url: /start_trial.html + output: web + - title: Upgrade from Trial to Paid url: /upgrade_and_purchase.html output: web diff --git a/pages/doc/csp_getting_started.md b/pages/doc/csp_getting_started.md index a5c45e2e1..a7bf41290 100644 --- a/pages/doc/csp_getting_started.md +++ b/pages/doc/csp_getting_started.md @@ -5,10 +5,12 @@ sidebar: doc_sidebar permalink: csp_getting_started.html summary: Learn the basics for administering your service on the VMware Cloud services platform. --- -Starting July 3, 2023, VMware Aria Operations for Applications is a service on the VMware Cloud services platform. +Starting July 3, 2023, VMware Aria Operations for Applications is a service on the VMware Cloud services platform. {% include note.html content="After July 3, 2023, we support two types of subscriptions: Operations for Applications subscriptions **onboarded** to VMware Cloud services and **original** subscriptions. Original subscriptions are the existing ones and they remain as is until they migrate to VMware Cloud services. We are in the process of incrementally migrating original subscriptions to VMware Cloud services. For information about original and VMware Cloud services subscriptions and the differences between them, see [Subscription Types](subscriptions-differences.html). "%} +{% include note.html content="Starting September 20, 2023, all [**new trial**](start_trial.html) instances of Operations for Applications are **onboarded** to VMware Cloud services."%} + VMware Cloud services provides features to your Operations for Applications environment, such as: - Single sign-on (SSO) with VMware Cloud services accounts. - SAML 2.0 SSO identity federation with your enterprise identity provider. @@ -34,7 +36,7 @@ See [Using VMware Cloud Services Console](https://docs.vmware.com/en/VMware-Clou A VMware Cloud services account is a user (human) account in VMware Cloud services with which you can access all of your service instances, including Operations for Applications. A VMware Cloud services account logs in to VMware Cloud services with an email address and a password. A VMware Cloud services account can be one of the following: - A VMware account (VMware ID) that you create in the VMware Cloud Services Console. - You can create a VMware account independently, while onboarding a service, or while [signing up](csp_sign_up_or_log_in.html) to a service with an invitation link. + You can create a VMware account independently, while [onboarding](start_trial.html) a service, or while [signing up](csp_sign_up_or_log_in.html) to a service with an invitation link. - Your corporate account if your enterprise domain is federated. You might still need to create a VMware account and link it to your corporate account if you need to access billing information in the organization. See [What is enterprise federation and how does it work](https://docs.vmware.com/en/VMware-Cloud-services/services/setting-up-enterprise-federation-cloud-services/GUID-76FAECB3-CFAA-461E-B9C9-2A49C39CD17F.html) in the VMware Cloud services documentation. ## What's a VMware Cloud Organization? @@ -46,7 +48,7 @@ VMware Cloud services uses organizations to provide controlled access to one or For example, you can have a multi-tenant Operations for Applications environment with multiple service instances (tenants) in the same organization. -{% include note.html content="You can create a VMware Cloud organization only when you are onboarding a new service instance, for example, when you are starting an Operations for Applications free trial."%} +{% include note.html content="You can create a VMware Cloud organization only when you are onboarding a new service instance, for example, when you are [starting an Operations for Applications free trial](start_trial.html)."%} See [How do I manage my Cloud Services organizations](https://docs.vmware.com/en/VMware-Cloud-services/services/Using-VMware-Cloud-Services/GUID-CF9E9318-B811-48CF-8499-9419997DC1F8.html) in the VMware Cloud services documentation. diff --git a/pages/doc/csp_subscription_types.md b/pages/doc/csp_subscription_types.md index 4addc5ab5..87e1d73f1 100644 --- a/pages/doc/csp_subscription_types.md +++ b/pages/doc/csp_subscription_types.md @@ -11,7 +11,9 @@ Operations for Applications subscriptions are two types: VMware Cloud services s ## Why the Two Subscription Types Differ? -Starting July 3, 2023, VMware Aria Operations for Applications is a service on the VMware Cloud services platform. After this date, we support two types of subscriptions: Operations for Applications subscriptions **onboarded** to the [VMware Cloud services platform](https://console.cloud.vmware.com/) and **original** subscriptions. Original subscriptions are the existing ones and they remain as is until they migrate to VMware Cloud services. +Starting July 3, 2023, VMware Aria Operations for Applications is a service on the VMware Cloud services platform. After this date, we support two types of subscriptions: Operations for Applications subscriptions **onboarded** to the [VMware Cloud services platform](https://console.cloud.vmware.com/) and **original** subscriptions. Original subscriptions are the existing ones and they remain as is until they migrate to VMware Cloud services. + +Starting September 20, 2023, all [**new trial**](start_trial.html) instances of Operations for Applications are **onboarded** to VMware Cloud services. {% include note.html content="We will support both **original** and **onboarded** subscriptions until all **original** subscriptions are migrated to VMware Cloud services." %} diff --git a/pages/doc/purchase-additional-capacity.md b/pages/doc/purchase-additional-capacity.md index 4dfe7ee23..fcf9b0d1d 100644 --- a/pages/doc/purchase-additional-capacity.md +++ b/pages/doc/purchase-additional-capacity.md @@ -7,22 +7,29 @@ permalink: purchase_additional_capacity.html summary: Learn how to add capacity to your current VMware Aria Operations for Applications subscription. --- -As a Super Admin user, you can request more PPS capacity to be added to your organization's active VMware Aria Operations for Applications (formerly known as Tanzu Observability by Wavefront) subscription. +{% include note.html content="Starting July 3, 2023, VMware Aria Operations for Applications is a service on the VMware Cloud services platform. For information about VMware Cloud services subscriptions and original subscriptions and the differences between them, see [Subscription Types](subscriptions-differences.html).
+- For VMware Cloud services subscriptions, to purchase additional capacity, you must hold the [**Organization Owner** role](csp_getting_started.html#whats-a-vmware-cloud-organization-role) in the VMware Cloud organization running the service as well as at least one [Operations for Applications service role](csp_users_roles.html#operations-for-applications-service-roles-built-in) for the service instance. If your enterprise domain is federated, to access the organization billing account, you must have a VMware account linked to your corporate account.
+- For original Operations for Applications subscriptions, to purchase additional capacity, you must be a **Super Admin** user."%} -{% include note.html content="Currently, you can buy additional capacity only if you have a billable commit contract and your Operations for Applications service is connected to a VMware Cloud Services organization. If your Operations for Applications service is not connected to a VMware Cloud Services organization, or if you have a burndown commit contract, contact the Operations for Applications sales team to add more capacity to your subscription." %} +## Supported Contracts -1. Log in to your service instance (`https://.wavefront.com`) as a Super Admin user and [enable Super Admin mode](users_account_managing.html#enable-or-disable-super-admin-mode). -2. From the gear icon on the toolbar, select **Usage and Subscriptions**. -3. Click the **Subscriptions** tab. +Currently, you can buy additional capacity only if you have a billable commit contract and your Operations for Applications service is connected to a VMware Cloud Services organization. If your Operations for Applications service is not connected to a VMware Cloud Services organization, or if you have a burndown commit contract, contact the Operations for Applications sales team to add more capacity to your subscription. + +## How to Purchase Additional Capacity + +1. Log in to your service instance. +1. If you are a Super Admin user in an original Operations for Applications subscription, [enable Super Admin mode](users_account_managing.html#enable-or-disable-super-admin-mode). +1. From the gear icon on the toolbar, select **Usage and Subscriptions**. +1. Click the **Subscriptions** tab. You can see a detailed list of all active, inactive, and expired subscriptions of your organization. -4. In the last column for your active subscription, click **Add more capacity**. -5. In the **Additional capacity** field, enter the number of PPS (in kilo points per second) that you want to add to the current billable commitment. -6. Verify the resulting **New commitment** of PPS per [billing period](glossary.html#b) and the **Current Level** pricing tier, and click **Next**. -7. Select the billing model and commit duration for the additional capacity, and click **Proceed to checkout**. +1. In the last column for your active subscription, click **Add more capacity**. +1. In the **Additional capacity** field, enter the number of PPS (in kilo points per second) that you want to add to the current billable commitment. +1. Verify the resulting **New commitment** of PPS per [billing period](glossary.html#b) and the **Current Level** pricing tier, and click **Next**. +1. Select the billing model and commit duration for the additional capacity, and click **Proceed to checkout**. The billing model and commit duration for the additional capacity are the same as for the original subscription. Billing model and commit duration cannot be changed. After checking out, you will see an order confirmation message. Typically, it takes 24 hours to fulfil an order. Once your additional capacity becomes available, you'll receive an email notification. -In case of urgency, you can contact the Operations for Applications team by sending an email to `tanzu_saas_ops@vmware.com` with your contact details and someone from our team will help you. \ No newline at end of file +In case of urgency, you can contact the Operations for Applications team by sending an email to `tanzu_saas_ops@vmware.com` with your contact details and someone from our team will help you. diff --git a/pages/doc/start_trial.md b/pages/doc/start_trial.md new file mode 100644 index 000000000..36f1120aa --- /dev/null +++ b/pages/doc/start_trial.md @@ -0,0 +1,64 @@ +--- +title: Start an Operations for Applications Free Trial +keywords: administration +tags: [administration] +sidebar: doc_sidebar +permalink: start_trial.html +summary: VMware offers a free trial of the VMware Aria Operations for Applications service where you can explore all of the service capabilities. + + +--- + +You can start a 30-day free trial of the Operations for Applications service from the VMware Cloud Services Console. + +## Operations for Applications and VMware Cloud Services + +Starting July 3, 2023, VMware Aria Operations for Applications is a service in the VMware Cloud services platform. + +Starting September 20, 2023, all **new trial** instances of Operations for Applications are **onboarded** to VMware Cloud services. + +VMware Cloud services provides provides single sign-on (SSO) and identity access management (IAM) to your entire VMware Cloud services portfolio across hybrid and native public clouds, including Operations for Applications. See [Getting Started with Operations for Applications on VMware Cloud Services](csp_getting_started.html) for details. + +## Start Your Free Trial + +1. Log in to the [VMware Cloud Services Console](https://console.cloud.vmware.com) with your VMware account. + + {% include tip.html content="If you don't have a VMware account, you must create one." %} + +1. From the navigation bar on the left, click **Services**. +1. Click the **All** tab and search for VMware Aria Operations for Applications. +1. In the **VMware Aria Operations for Applications** tile, click **Access**. + + You are redirected to the Operations for Applications marketing website. + +1. Click **Start Free Trial**, enter your contact information and company details, review the Terms of Service, and click **Sign Up Now**. + + {% include tip.html content="The company name that you provide will be used for the tenant name of your service instance." %} + + You are redirected back to the VMware Cloud Services Console. + +1. Select a VMware Cloud organization or create a new one. + + {% include note.html content="If you want to onboard the service to an existing organization, you must have the VMware Cloud **Organization Owner** role for that organization." %} + + To create an organization: + + 1. Click **Create New Organization**. + 1. Enter an organization name. + 1. Enter the address for your organization or choose and existing one if you have already added an address for your account. + 1. Enter the payment details information. + 1. Review the Cloud Services Terms of Service and select the check box to agree. + + Initially, you are the only user who belongs to the newly created organization. You have the **Organization Owner** role for that organization. + +6. Click **Continue**. + + You are redirected to the Operations for Applications GUI. You are logged with your VMware account. + + Initially, you have only the [**Viewer** Operations for Applications service role](csp_users_roles.html#manage-roles) but, as a VMware Cloud **Organization Owner**, you can change your roles. You can also add users to your service. See [Manage User Accounts](csp_user_management.html) for details. + +## Learn More! +* [Get Started with Operations for Applications on VMware Cloud Services](csp_getting_started.html). +* See the list of [integrations supported for Operations for Applications subscriptions on VMware Cloud services](integrations_onboarded_subscriptions.html). +* Try out the [Windows Host Integration Tutorial](windows_host_tutorial.html). +* Find more [learning resources](tutorial_overview.html). \ No newline at end of file diff --git a/pages/doc/upgrade-and-purchase.md b/pages/doc/upgrade-and-purchase.md index c9b97dfdf..7520b4d9b 100644 --- a/pages/doc/upgrade-and-purchase.md +++ b/pages/doc/upgrade-and-purchase.md @@ -7,19 +7,65 @@ permalink: upgrade_and_purchase.html summary: Learn how to upgrade from a trial version and purchase the service. --- -When you create an account and register for the trial version of VMware Aria Operations for Applications (formerly known as Tanzu Observability by Wavefront), your trial expires after a month. One of the options that we offer to the Super Admin users in Operations for Applications is to purchase the service by themselves. Another option is to contact the Operations for Applications sales team, so that they guide you through the purchase process. For large commitments and more PPS, we strongly recommend the latter option. +When you register for the trial version of VMware Aria Operations for Applications, your trial expires after 30 days. One of the options that we offer is to purchase the service by using our self-service workflow. Another option is to contact the Operations for Applications sales team, so that they guide you through the purchase process. For large commitments and more PPS, we strongly recommend the latter option. + +{% include note.html content="Starting September 20, 2023, all [**new trial**](start_trial.html) instances of Operations for Applications are **onboarded** to VMware Cloud services. Trial service instances before this date are considered **original**. The upgrade procedure is slightly different for a [trial service instance on VMware Cloud services](upgrade_and_purchase.html#upgrade-a-trial-service-instance-on-vmware-cloud-services) and for an [original trial service instance](upgrade_and_purchase.html#upgrade-an-original-trial-service-instance)." %} + +After the upgrade, you will be able to sign up for a free trial of our logs feature. See [Get Started with Logs](logging_overview.html). + +## Commit Contracts + +Operations for Applications commit contracts are two types: + +* Billable -- You pay for certain amount of ingested points per second (PPS) per billing period. If there's an overage, you will be charged for the number of PPS above your committed rate. +* Burndown -- You pay for certain amount of ingested PPS for the contract period. We extract your P95 PPS usage for each billing period from your burndown commitment and calculate your remaining balance till the end of the contract period. + +## Supported Upgrades {% include important.html content="The self-service upgrade from a trial version currently provides offers only for billable commit contracts. If you're interested in burndown commit offers, contact the Operations for Applications sales team. " %} Billing depends on the amount of data, measured in points per second (PPS), that you send to Operations for Applications per [billing period](glossary.html#b). If you exceed the contracted rate for more than 5% of the hours of a given billing period, you will be charged for the usage above it (the overage). In any case, you do not lose any of your data. -{% include note.html content="To upgrade from a trial version, you must be a Super Admin user who is allowed to make purchases on behalf of your company. Also, you must either have a VMware Cloud services account (VMware account) or create one during the purchase process." %} +## Upgrade a Trial Service Instance on VMware Cloud Services + +{% include note.html content="To upgrade from a trial version, you must hold the [**Organization Owner** role](csp_getting_started.html#whats-a-vmware-cloud-organization-role) in the VMware Cloud organization running the service as well as at least one [Operations for Applications service role](csp_users_roles.html#operations-for-applications-service-roles-built-in) for the service instance. If your enterprise domain is federated, to access the organization billing account, you must have a VMware account linked to your corporate account." %} + +1. Log in to your service instance. +1. On the banner showing you how many days have left from your trial period, click **Upgrade**. +1. On the **Introduction** page, read the information carefully and click **Next**. +1. Complete or, optionally, view your organization profile. Note that the purchase will be charged to the default payment method for your organization as set in the VMware Cloud Services Console. + + * If you are purchasing a VMware Cloud services subscription for the first time with this organization, you must provide the billing address, currency, and default payment method. To do that, click **Complete Organization Profile**. + + You are redirected to the VMware Cloud Services Console to complete your organization profile. See [Getting started with VMware Cloud Services billing and subscriptions](https://docs.vmware.com/en/VMware-Cloud-services/services/Using-VMware-Cloud-Services/GUID-F772AF05-AA85-40A0-B9B5-D98C7D83D713.html) in the VMware Cloud services documentation. + + After you complete your organization profile in the VMware Cloud Service Console, you are redirected back to the purchase wizard in Operations for Applications. + * If your VMware Cloud organization already has a billing account, optionally, review the billing details by clicking **View Organization Profile**, which opens the VMware Cloud Services Console in a new tab. + + To proceed with the purchase, in Operations for Applications, click **Next**. + +1. On the **Create Subscription** page, enter the number of PPS (in kilo points per second) to purchase and click **Next**. + + You can also see a chart that shows the billable rate during your trial period. Use this chart as a starting point to decide how many PPS per [billing period](glossary.html#b) you want to buy. + +1. Choose the billing terms and conditions, and click **Place Order**. + + You can choose to subscribe to Operations for Applications for one, three, or five years and pay in full, on a monthly basis (when you subscribe for one year), or on an annual basis (when you subscribe for three or five years). + +After you place your order, you will see a purchase confirmation page. Typically, it takes 24 hours to fulfil an order. Once your subscription becomes active, you'll receive an email notification. + +In case of urgency, you can contact the Operations for Applications team by sending an email to `tanzu_saas_ops@vmware.com` with your service ID and someone from our team will help you. + +## Upgrade an Original Trial Service Instance + +{% include note.html content="To upgrade from a trial version, you must be a **Super Admin** user." %} -1. In the UI, on the banner showing you how many days have left from your trial period, click **Upgrade**. +1. Log in to your service instance and [enable Super Admin mode](users_account_managing.html#enable-or-disable-super-admin-mode). +1. On the banner showing you how many days have left from your trial period, click **Upgrade**. 2. Read the information on the Introduction screen carefully and click **Next**. 3. To connect with VMware Cloud services, click **Connect**. - You are redirected to the VMware Cloud Services Console page. + You are redirected to the VMware Cloud Services Console. 4. Log in to the VMware Cloud Services Console with your VMware account. @@ -51,4 +97,4 @@ Billing depends on the amount of data, measured in points per second (PPS), that After you place your order, you will see a purchase confirmation page. Typically, it takes 24 hours to fulfil an order. Once your subscription becomes active, you'll receive an email notification. -In case of urgency, you can contact the Operations for Applications team by sending an email to `tanzu_saas_ops@vmware.com` with your service ID and someone from our team will help you. \ No newline at end of file + \ No newline at end of file diff --git a/pages/doc/wavefront_introduction.md b/pages/doc/wavefront_introduction.md index e7a653aff..7cec97ec0 100644 --- a/pages/doc/wavefront_introduction.md +++ b/pages/doc/wavefront_introduction.md @@ -9,7 +9,7 @@ VMware Aria Operations for Applications (formerly known as Tanzu Observability b ## Where Do I Start? -You can sign up for a free trial and try out our service. +You can [sign up for a free trial](start_trial.html) and try out our service. Starting July 3, 2023, Operations for Applications is a service on the [VMware Cloud services platform](https://console.cloud.vmware.com/). After this date, we support two types of subscriptions: Operations for Applications subscriptions **onboarded** to the VMware Cloud services platform and **original** subscriptions. Original subscriptions are the existing ones and they remain as is until they migrate to VMware Cloud services. For information about the subscription types and how they differ, see [Subscription Types](subscriptions-differences.html). diff --git a/pages/doc/wavefront_release_notes.md b/pages/doc/wavefront_release_notes.md index dd16559e2..60ba34344 100644 --- a/pages/doc/wavefront_release_notes.md +++ b/pages/doc/wavefront_release_notes.md @@ -13,18 +13,24 @@ This page lists new and updated features for the VMware Aria Operations for Appl * For the latest changes and releases of our **Integrations**, see the [Integrations Release Notes](integrations_new_changed.html). * For **Observability for Kubernetes**, go to the [release notes for Observability for Kubernetes GitHub repository](https://github.com/wavefrontHQ/observability-for-kubernetes/releases). -## Announcement +## Announcements + +### Free Trial of VMware Aria Operations for Applications on VMware Cloud Services + +Starting September 20, 2023, all **new trial** instances of Operations for Applications are **onboarded** to VMware Cloud services. You can [start a free trial](start_trial.html) directly from the VMware Cloud Services Console. + +### VMware Aria Operations for Applications on VMware Cloud Services Starting July 3, 2023, VMware Aria Operations for Applications is a service on the [VMware Cloud services platform](https://console.cloud.vmware.com/). After this date, we support two types of subscriptions: * **Onboarded Subscriptions**: Operations for Applications subscriptions that are onboarded to the VMware Cloud services platform. -* **Original Subscriptions**: Existing subscriptions which remain as is until they migrate to VMware Cloud services. +* **Original Subscriptions**: Existing subscriptions which remain as is until onboarded to VMware Cloud services. - We are in the process of incrementally migrating original subscriptions to VMware Cloud services. + We are in the process of incrementally onboarding all original subscriptions to VMware Cloud services. For information about the two subscription types and how they differ, see [Subscription Types](subscriptions-differences.html). -{% include note.html content="We will support both original and onboarded subscriptions until all original subscriptions are migrated to VMware Cloud services."%} +{% include note.html content="We will support both original and onboarded subscriptions until all original subscriptions are onboarded to VMware Cloud services."%} ## 2023-37.x Release Notes