[User Signup Workflow enabled] Once a user is deleted from the Carbon Console, user request is not deleted from the Admin portal.

[isuruuy429]

Description

When the user sign-up workflow is enabled and a user self-signs up, the request is sent to the Admin Portal for approval. However, if the user is deleted from the Carbon Console or via an Admin Service without rejecting the request, the user request remains in the Admin Portal. Additionally, if the same user self-signs up again, the new request is processed, but the previous user request still persists in the Admin Portal, leading to duplicate entries.

Steps to Reproduce

Scenario 1

1. Start the wso2 api manager server.
2. Login to the carbon console and enable self-signup workflow. [1]
3. Navigate to the Devportal and self sign-up a user.
4. The user request is sent to the Admin Portal for the approval.
5. Now delete the user from the Carbon Console.
6. Login to Admin Portal and navigate to the User Cration tab.

Expected: Particular user request to be deleted.
Actual: The user request exists in the Admin Portal.

Scenario 2

1. Start the wso2 api manager server.
2. Login to the carbon console and enable self-signup workflow. [1]
3. Navigate to the Devportal and self sign-up a user -> (user: isuruuy)
4. The user request is sent to the Admin Portal for approval.
5. Delete the user from the following Admin Service.

curl --location 'https://localhost:9443/services/UserAdmin.UserAdminHttpsSoap11Endpoint' \
--header 'Content-Type: text/xml' \
--header 'SOAPAction: urn:deleteUser' \
--header 'Authorization: Basic YWRtaW46YWRtaW4=' \
--header 'Cookie: JSESSIONID=1B53B5F72FD05DA303B0CEA70EF6E2AC; requestedURI=go-back-uri/go-back-uri/fhir/r4/metadata' \
--data '<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://org.apache.axis2/xsd">
   <soapenv:Header/>
   <soapenv:Body>
      <xsd:deleteUser>
         <!--Optional:-->
         <xsd:userName>isuruuy</xsd:userName>
      </xsd:deleteUser>
   </soapenv:Body>
</soapenv:Envelope>'

Expected: Particular user request to be deleted.
Actual: It gets a 200 successful response for the Admin Service request, but the user request exists in the Admin Portal.

[1] - https://apim.docs.wso2.com/en/latest/reference/customize-product/customizations/adding-a-user-signup-workflow/

Version

4.3.0.38

Environment Details (with versions)

user sign-up workflow enabled.
wso2am-4.3.0.38
MacOS Sonoma 14.4