diff --git a/src/lib/chat/matrix-client.ts b/src/lib/chat/matrix-client.ts
index 60cc1a171..062fc4ddf 100644
--- a/src/lib/chat/matrix-client.ts
+++ b/src/lib/chat/matrix-client.ts
@@ -80,10 +80,15 @@ export class MatrixClient implements IChatClient {
 
     try {
       const userPresenceData = await this.matrix.getPresence(userId);
-      const isOnline = userPresenceData?.presence === 'online';
-      const lastSeenAt = userPresenceData?.last_active_ago
-        ? new Date(Date.now() - userPresenceData.last_active_ago).toISOString()
-        : null;
+
+      if (!userPresenceData) {
+        return { lastSeenAt: null, isOnline: false };
+      }
+
+      const { presence, last_active_ago } = userPresenceData;
+
+      const isOnline = presence === 'online';
+      const lastSeenAt = last_active_ago ? new Date(Date.now() - last_active_ago).toISOString() : null;
 
       return { lastSeenAt, isOnline };
     } catch (error) {
@@ -508,7 +513,7 @@ export class MatrixClient implements IChatClient {
       firstName: user?.displayName,
       lastName: '',
       profileId: '',
-      isOnline: user?.presence === 'online',
+      isOnline: false,
       profileImage: user?.avatarUrl,
       lastSeenAt: '',
     };
diff --git a/src/store/channels-list/saga.test.ts b/src/store/channels-list/saga.test.ts
index 300badff2..5fbf2176a 100644
--- a/src/store/channels-list/saga.test.ts
+++ b/src/store/channels-list/saga.test.ts
@@ -16,6 +16,7 @@ import {
   otherUserJoinedChannel,
   otherUserLeftChannel,
   mapToZeroUsers,
+  updateUserPresence,
 } from './saga';
 
 import { SagaActionTypes, setStatus } from '.';
@@ -56,6 +57,7 @@ const MOCK_CONVERSATIONS = [mockConversation('0001'), mockConversation('0002')];
 const chatClient = {
   getChannels: () => MOCK_CHANNELS,
   getConversations: () => MOCK_CONVERSATIONS,
+  getUserPresence: () => {},
 };
 
 describe('channels list saga', () => {
@@ -625,4 +627,106 @@ describe('channels list saga', () => {
       });
     });
   });
+
+  describe(updateUserPresence, () => {
+    function subject(conversations, provide = []) {
+      return expectSaga(updateUserPresence, conversations).provide([
+        [matchers.call.fn(chat.get), chatClient],
+        ...provide,
+      ]);
+    }
+
+    const mockOtherMembers = [{ matrixId: 'member_001' }, { matrixId: 'member_002' }, { matrixId: 'member_003' }];
+    const mockConversations = [{ otherMembers: mockOtherMembers }];
+
+    it('exits early if feature flag is not enabled', async () => {
+      featureFlags.enableMatrix = false;
+      await subject(mockConversations).not.call(chat.get).run();
+    });
+
+    it('fetches and updates user presence data', async () => {
+      featureFlags.enableMatrix = true;
+
+      const mockPresenceData = {
+        lastSeenAt: '2023-01-01T00:00:00.000Z',
+        isOnline: true,
+      };
+
+      await subject(mockConversations, [
+        [matchers.call([chatClient, chatClient.getUserPresence], 'member_001'), mockPresenceData],
+        [matchers.call([chatClient, chatClient.getUserPresence], 'member_002'), mockPresenceData],
+        [matchers.call([chatClient, chatClient.getUserPresence], 'member_003'), mockPresenceData],
+      ])
+        .call(chat.get)
+        .call([chatClient, chatClient.getUserPresence], 'member_001')
+        .call([chatClient, chatClient.getUserPresence], 'member_002')
+        .call([chatClient, chatClient.getUserPresence], 'member_003')
+        .run();
+    });
+
+    it('does not fail if member does not have matrixId', async () => {
+      featureFlags.enableMatrix = true;
+      const conversationsWithMissingMatrixId = [{ otherMembers: [{ matrixId: null }] }];
+
+      await subject(conversationsWithMissingMatrixId).call(chat.get).not.call(chatClient.getUserPresence).run();
+    });
+
+    it('should set lastSeenAt, and isOnline to true if user is online', () => {
+      const mockConversations = [
+        {
+          id: 'conversation_0001',
+          otherMembers: [
+            {
+              userId: 'user_1',
+              matrixId: 'matrix_1',
+              lastSeenAt: '',
+              isOnline: false,
+            },
+          ],
+        },
+      ];
+
+      const mockPresenceData1 = { lastSeenAt: '2023-10-17T10:00:00.000Z', isOnline: true };
+
+      testSaga(updateUserPresence, mockConversations)
+        .next()
+        .call(chat.get)
+        .next(chatClient)
+        .call([chatClient, chatClient.getUserPresence], 'matrix_1')
+        .next(mockPresenceData1)
+        .isDone();
+
+      expect(mockConversations[0].otherMembers[0].lastSeenAt).toBe(mockPresenceData1.lastSeenAt);
+      expect(mockConversations[0].otherMembers[0].isOnline).toBe(mockPresenceData1.isOnline);
+    });
+
+    it('should set lastSeenAt to null and isOnline to false if user is offline', () => {
+      const mockConversations = [
+        {
+          id: 'conversation_0001',
+          otherMembers: [
+            {
+              userId: 'user_1',
+              matrixId: 'matrix_1',
+              lastSeenAt: '',
+              isOnline: false,
+            },
+          ],
+        },
+      ];
+
+      const mockPresenceData1 = { lastSeenAt: null, isOnline: false };
+
+      testSaga(updateUserPresence, mockConversations)
+        .next()
+        .call(chat.get)
+        .next(chatClient)
+        .call([chatClient, chatClient.getUserPresence], 'matrix_1')
+        .next(mockPresenceData1)
+        .isDone();
+
+      expect(mockConversations[0].otherMembers[0].lastSeenAt).toBe(mockPresenceData1.lastSeenAt);
+      expect(mockConversations[0].otherMembers[0].isOnline).toBe(mockPresenceData1.isOnline);
+    });
+  });
 });
diff --git a/src/store/channels-list/saga.ts b/src/store/channels-list/saga.ts
index da097a425..aa454935e 100644
--- a/src/store/channels-list/saga.ts
+++ b/src/store/channels-list/saga.ts
@@ -63,20 +63,25 @@ export function* mapToZeroUsers(channels: any[]) {
   return;
 }
 
-export function* updateOtherMembersLastSeenAt(conversations) {
+export function* updateUserPresence(conversations) {
   if (!featureFlags.enableMatrix) {
     return;
   }
 
   const chatClient = yield call(chat.get);
   for (let conversation of conversations) {
-    const matrixId = conversation?.otherMembers?.[0]?.matrixId;
+    const { otherMembers } = conversation;
+
+    for (let member of otherMembers) {
+      const matrixId = member?.matrixId;
+      if (!matrixId) continue;
 
-    if (conversation.isOneOnOne && matrixId) {
       const presenceData = yield call([chatClient, chatClient.getUserPresence], matrixId);
-      if (presenceData && presenceData.lastSeenAt) {
-        conversation.otherMembers[0].lastSeenAt = presenceData.lastSeenAt;
-      }
+      if (!presenceData) continue;
+
+      const { lastSeenAt, isOnline } = presenceData;
+      member.lastSeenAt = lastSeenAt;
+      member.isOnline = isOnline;
     }
   }
 }
@@ -113,7 +118,7 @@ export function* fetchConversations() {
     chatClient.getConversations,
   ]);
   yield call(mapToZeroUsers, conversations);
-  yield call(updateOtherMembersLastSeenAt, conversations);
+  yield call(updateUserPresence, conversations);
 
   const existingConversationList = yield select(denormalizeConversations);
   const optimisticConversationIds = existingConversationList