Merge pull request #392 from AdguardTeam/agm-1869-add-article-how-to-…

…export-logs

Added "How to export logs"

docs/adguard-browser-extension/Solving problems/logs.md

@@ -0,0 +1,53 @@
+---
+title: How to export logs from the background page
+sidebar_position: 1
+---
+
+## Exporting logs from the background page in the extension
+
+### Chrome
+
+1. Open AdGuard Browser Extension and, if possible, repeat the actions that led to the error. Note the exact time when the error occurred.
+1. Navigate to `chrome://extensions`.
+1. Enable *Developer mode*.
+
+    ![Developer mode *border](https://cdn.adguardvpn.com/content/kb/ad_blocker/browser_extension/developer_mode1.png)
+
+1. Click `background.html`.
+
+    ![Background *border](https://cdn.adguardvpn.com/content/kb/ad_blocker/browser_extension/background1.png)
+
+1. Open the tab *Console*.
+
+    ![The Console tab *border](https://cdn.adguardvpn.com/content/kb/vpn/browser_extension/console.png)
+
+1. Open the context menu and select *Save as…*.
+
+    ![Save as *border](https://cdn.adguardvpn.com/content/kb/vpn/browser_extension/save.png)
+
+### Firefox
+
+1. Open AdGuard Browser Extension and, if possible, repeat the actions that led to the error. Note the exact time when the error occurred.
+1. Navigate to `about:addons`.
+1. Click *Debug Add-ons*.
+
+    ![Debug Add-ons *border](https://cdn.adguardvpn.com/content/kb/vpn/browser_extension/add-ons.png)
+
+1. Click *Inspect*.
+
+    ![Inspect *border](https://cdn.adguardvpn.com/content/kb/vpn/browser_extension/inspect.png)
+
+1. Go to the tab *Console*.
+
+    ![Console *border](https://cdn.adguardvpn.com/content/kb/vpn/browser_extension/ff_console.png)
+
+1. Click *Save all Messages to File*.
+
+    ![Save *border](https://cdn.adguardvpn.com/content/kb/vpn/browser_extension/save-to-file.png)
+
+## Sending logs
+
+Now that you have collected the logs, please follow these steps to submit them to our development team:
+
+1. Report the bug on [GitHub](https://github.com/AdguardTeam/AdguardBrowserExtension/issues/new/choose).
+1. Send your archive with logs and playback time to `[email protected]` and add a link to your GitHub issue. You can also upload the archive to Google Drive and add the link to it instead of attaching the file.