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Use the customer ID saved in the subscription to process renewal payments #9065

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merged 6 commits into from
Jul 12, 2024

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danielmx-dev
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@danielmx-dev danielmx-dev commented Jul 8, 2024

Fixes #8892

Changes proposed in this Pull Request

When processing renewals using WooCommerce subscriptions, WooPayments will try to retrieve the Customer ID from the user meta. In most scenarios this is acceptable; however, we have received reports that after performing a migration, the Customer ID in the User meta may get lost, when this happens, a new Customer ID will be created, but this will cause an error since the Payment details stored in the subscription won't match the new Customer ID.

This PR will use the Customer ID saved in the subscription to make sure there are no mismatches between it and the payment details during renewals.

Testing instructions

  • Install WooPayments and WooCommerce Subscriptions
  • Set up a Subscription Product and purchase it.
  • In WP Admin, find the generated subscription. Note the User ID of the customer and the Subscription ID.
  • In a mysql console (or using phpMyAdmin) run the following commands, replace the USER_ID and SUBSCRIPTION_ID:
SELECT * FROM `wp_usermeta` WHERE user_id = <USER_ID> AND meta_key LIKE 'wp__wcpay%';

SELECT * FROM `wp_wc_orders_meta` WHERE meta_key LIKE '%customer_id' AND order_id = <SUBSCRIPTION_ID>;
  • Both values should match.
  • Run the following command to update the WooPayments Customer ID in the user meta:
UPDATE `wp_usermeta` SET `meta_value` = 'cus_INVALID' WHERE user_id = <USER_ID> AND meta_key LIKE 'wp__wcpay%' LIMIT 1;
  • In WP Admin, open the Subscription details, on the right side find the Order Actions, and then select "Process Renewal'. Click "Update".
Before
  • The payment of the renewal order fails. Note the renewal order ID, and run this SQL:
SELECT * FROM `wp_wc_orders_meta` WHERE meta_key LIKE '%customer_id' AND order_id = <RENEWAL_ORDER_ID>;
  • The customer ID value should be: cus_INVALID
After
  • The payment of the renewal order succeeds. Note the renewal order ID, and run this SQL:
SELECT * FROM `wp_wc_orders_meta` WHERE meta_key LIKE '%customer_id' AND order_id = <RENEWAL_ORDER_ID>;
  • The customer ID value should be the same as the one in the Subscription.

  • Run npm run changelog to add a changelog file, choose patch to leave it empty if the change is not significant. You can add multiple changelog files in one PR by running this command a few times.
  • Covered with tests (or have a good reason not to test in description ☝️)
  • Tested on mobile (or does not apply)

Post merge

@danielmx-dev danielmx-dev self-assigned this Jul 8, 2024
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botwoo commented Jul 8, 2024

Test the build

Option 1. Jetpack Beta

  • Install and activate Jetpack Beta.
  • Use this build by searching for PR number 9065 or branch name fix/8892-use-correct-customer-id-in-renewals in your-test.site/wp-admin/admin.php?page=jetpack-beta&plugin=woocommerce-payments

Option 2. Jurassic Ninja - available for logged-in A12s

🚀 Launch a JN site with this branch 🚀

ℹ️ Install this Tampermonkey script to get more options.


Build info:

  • Latest commit: 2af4333
  • Build time: 2024-07-10 18:49:49 UTC

Note: the build is updated when a new commit is pushed to this PR.

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github-actions bot commented Jul 8, 2024

Size Change: 0 B

Total Size: 1.28 MB

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@danielmx-dev danielmx-dev marked this pull request as ready for review July 8, 2024 18:50
@danielmx-dev danielmx-dev requested review from a team and brettshumaker and removed request for a team July 8, 2024 18:51
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This works as described. 👍

@danielmx-dev danielmx-dev added this pull request to the merge queue Jul 12, 2024
Merged via the queue into develop with commit 93eaed1 Jul 12, 2024
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@danielmx-dev danielmx-dev deleted the fix/8892-use-correct-customer-id-in-renewals branch July 12, 2024 15:26
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geektzu commented Jul 31, 2024

Hi team,

Thank you for fixing this issue. Just to double-confirm, has this fix been released for the latest version of WooPayments?

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geektzu commented Jul 31, 2024

[Release of WooPayments 8.0.0]

  • Fix - Use the customer id saved in the subscription to process renewal payments.

I found this, but I am just double-confirming here.

@danielmx-dev
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Hi team,

Thank you for fixing this issue. Just to double-confirm, has this fix been released for the latest version of WooPayments?

That is correct, the fix is available now in version 8

lovo-h pushed a commit that referenced this pull request Aug 1, 2024
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Review Customer ID logic
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