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[HOLD for payment 2023-06-28] [$1000] Inconsistent behavior when copying mentions with different methods #20814

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kavimuru opened this issue Jun 15, 2023 · 26 comments
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Awaiting Payment Auto-added when associated PR is deployed to production Bug Something is broken. Auto assigns a BugZero manager. Daily KSv2 Engineering External Added to denote the issue can be worked on by a contributor Help Wanted Apply this label when an issue is open to proposals by contributors

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@kavimuru
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kavimuru commented Jun 15, 2023

If you haven’t already, check out our contributing guidelines for onboarding and email [email protected] to request to join our Slack channel!


Action Performed:

  1. Post a comment with text and a mention
  2. Select the posted comment and press CTRL + C to copy it
  3. Paste the copied content elsewhere
  4. Hover over the posted comment on step 1 and click on copy to clipboard icon
  5. Paste the content elsewhere
  6. Post a mention comment only and select the posted comment and use ctrl + c to copy the content
  7. Compare the contents copied with the above different copy methods

Expected Result:

All copy methods should result in the same copied content

Actual Result:

When copying a posted comment which has a text and a mention using selection and ctrl + c copy method the content being copied is different from the other methods. The copied content appends this ""

Workaround:

Can the user still use Expensify without this being fixed? Have you informed them of the workaround?

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android / native
  • Android / Chrome
  • iOS / native
  • iOS / Safari
  • MacOS / Chrome / Safari
  • MacOS / Desktop

Version Number: 1.3.28-3
Reproducible in staging?: y
Reproducible in production?: n
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Notes/Photos/Videos: Any additional supporting documentation

2023-06-15.11.43.07.mp4
Recording.976.mp4

Expensify/Expensify Issue URL:
Issue reported by: @Nathan-Mulugeta
Slack conversation: https://expensify.slack.com/archives/C049HHMV9SM/p1686818464264869

View all open jobs on GitHub

Upwork Automation - Do Not Edit
  • Upwork Job URL: https://www.upwork.com/jobs/~014a3e659d43c036c7
  • Upwork Job ID: 1669428313148706816
  • Last Price Increase: 2023-06-15
@kavimuru kavimuru added DeployBlockerCash This issue or pull request should block deployment Daily KSv2 Bug Something is broken. Auto assigns a BugZero manager. labels Jun 15, 2023
@melvin-bot
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melvin-bot bot commented Jun 15, 2023

Triggered auto assignment to @isabelastisser (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

@melvin-bot
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melvin-bot bot commented Jun 15, 2023

Bug0 Triage Checklist (Main S/O)

  • This "bug" occurs on a supported platform (ensure Platforms in OP are ✅)
  • This bug is not a duplicate report (check E/App issues and #expensify-bugs)
    • If it is, comment with a link to the original report, close the issue and add any novel details to the original issue instead
  • This bug is reproducible using the reproduction steps in the OP. S/O
    • If the reproduction steps are clear and you're unable to reproduce the bug, check with the reporter and QA first, then close the issue.
    • If the reproduction steps aren't clear and you determine the correct steps, please update the OP.
  • This issue is filled out as thoroughly and clearly as possible
    • Pay special attention to the title, results, platforms where the bug occurs, and if the bug happens on staging/production.
  • I have reviewed and subscribed to the linked Slack conversation to ensure Slack/Github stay in sync

@github-actions github-actions bot added Engineering Hourly KSv2 and removed Daily KSv2 labels Jun 15, 2023
@OSBotify
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👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open StagingDeployCash deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

  1. Identify the pull request that introduced this issue and revert it.
  2. Find someone who can quickly fix the issue.
  3. Fix the issue yourself.

@melvin-bot
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melvin-bot bot commented Jun 15, 2023

Triggered auto assignment to @Julesssss (Engineering), see https://stackoverflow.com/c/expensify/questions/4319 for more details.

@Julesssss Julesssss added Daily KSv2 and removed Hourly KSv2 DeployBlockerCash This issue or pull request should block deployment labels Jun 15, 2023
@Julesssss
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While this does seem to be a regression, I really don't think it's bad enough to block the already very long deploy. I looked through the checklist, but nothing stood out as an obvious cause.

@dan1d
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dan1d commented Jun 15, 2023

Proposal

Please re-state the problem that we are trying to solve in this issue.

When copying a posted comment which has a text and a mention using selection and ctrl + c copy method the content being copied is different from the other methods. The copied content appends this hola [@[email protected]](details?login=danielfromarg%40gmail.com)

What is the root cause of that problem?

this is the root cause:

const content = selection || messageHtml;
when selecting text the content its mixed between html and markdown

When selecting the text content gets set as html
image

When you don't select anything and copy to clipboard you'll see that content gets set as markdown style:
image

What changes do you think we should make in order to solve the problem?

we need to parse the html here:

Clipboard.setString(parser.htmlToMarkdown(content));
in a way that parser.htmlToMarkdown(content) returns the same output regardless of markdown or html

Currently the output from parser.htmlToMarkdown(content) when selecting content to copy is:
hola [@[email protected]](details?login=danielfromarg%40gmail.com)
and the output of parser.htmlToMarkdown(content) when just clicking on copy to clipboard is:
hola @[email protected]

What alternative solutions did you explore? (Optional)

No

@melvin-bot
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melvin-bot bot commented Jun 15, 2023

📣 @dan1d! 📣
Hey, it seems we don’t have your contributor details yet! You'll only have to do this once, and this is how we'll hire you on Upwork.
Please follow these steps:

  1. Get the email address used to login to your Expensify account. If you don't already have an Expensify account, create one here. If you have multiple accounts (e.g. one for testing), please use your main account email.
  2. Get the link to your Upwork profile. It's necessary because we only pay via Upwork. You can access it by logging in, and then clicking on your name. It'll look like this. If you don't already have an account, sign up for one here.
  3. Copy the format below and paste it in a comment on this issue. Replace the placeholder text with your actual details.
    Screen Shot 2022-11-16 at 4 42 54 PM
    Format:
Contributor details
Your Expensify account email: <REPLACE EMAIL HERE>
Upwork Profile Link: <REPLACE LINK HERE>

@dan1d
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dan1d commented Jun 15, 2023

Contributor details
Your Expensify account email: [email protected]
Upwork Profile Link: https://www.upwork.com/freelancers/~012f00923e496a3daf

@melvin-bot
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melvin-bot bot commented Jun 15, 2023

✅ Contributor details stored successfully. Thank you for contributing to Expensify!

@isabelastisser isabelastisser added the External Added to denote the issue can be worked on by a contributor label Jun 15, 2023
@melvin-bot melvin-bot bot changed the title Inconsistent behavior when copying mentions with different methods [$1000] Inconsistent behavior when copying mentions with different methods Jun 15, 2023
@melvin-bot
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melvin-bot bot commented Jun 15, 2023

Job added to Upwork: https://www.upwork.com/jobs/~014a3e659d43c036c7

@melvin-bot melvin-bot bot added the Help Wanted Apply this label when an issue is open to proposals by contributors label Jun 15, 2023
@melvin-bot
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melvin-bot bot commented Jun 15, 2023

Current assignee @isabelastisser is eligible for the External assigner, not assigning anyone new.

@melvin-bot
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melvin-bot bot commented Jun 15, 2023

Triggered auto assignment to Contributor-plus team member for initial proposal review - @sobitneupane (External)

@melvin-bot melvin-bot bot changed the title [$1000] Inconsistent behavior when copying mentions with different methods [HOLD for payment 2023-06-28] [$1000] Inconsistent behavior when copying mentions with different methods Jun 21, 2023
@melvin-bot
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melvin-bot bot commented Jun 21, 2023

Reviewing label has been removed, please complete the "BugZero Checklist".

@melvin-bot melvin-bot bot removed the Reviewing Has a PR in review label Jun 21, 2023
@melvin-bot
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melvin-bot bot commented Jun 21, 2023

The solution for this issue has been 🚀 deployed to production 🚀 in version 1.3.29-11 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

If no regressions arise, payment will be issued on 2023-06-28. 🎊

After the hold period is over and BZ checklist items are completed, please complete any of the applicable payments for this issue, and check them off once done.

  • External issue reporter
  • Contributor that fixed the issue
  • Contributor+ that helped on the issue and/or PR

As a reminder, here are the bonuses/penalties that should be applied for any External issue:

  • Merged PR within 3 business days of assignment - 50% bonus
  • Merged PR more than 9 business days after assignment - 50% penalty

@melvin-bot
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melvin-bot bot commented Jun 21, 2023

BugZero Checklist: The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed:

  • [@sobitneupane] The PR that introduced the bug has been identified. Link to the PR:
  • [@sobitneupane] The offending PR has been commented on, pointing out the bug it caused and why, so the author and reviewers can learn from the mistake. Link to comment:
  • [@sobitneupane] A discussion in #expensify-bugs has been started about whether any other steps should be taken (e.g. updating the PR review checklist) in order to catch this type of bug sooner. Link to discussion:
  • [@sobitneupane] Determine if we should create a regression test for this bug.
  • [@sobitneupane] If we decide to create a regression test for the bug, please propose the regression test steps to ensure the same bug will not reach production again.
  • [@isabelastisser] Link the GH issue for creating/updating the regression test once above steps have been agreed upon:

@sobitneupane
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@sobitneupane, to confirm, are we waiting for proposals?

@isabelastisser Nope.

This is a regression from #20447 and fixed by #20894.

cc: @tienifr @eVoloshchak

@sobitneupane sobitneupane removed their assignment Jun 21, 2023
@isabelastisser
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isabelastisser commented Jun 23, 2023

I will be OOO until July 5, so assigning another team member. SO for reference.

Bug zero member only needs to process the payment on June 28, thanks!

@isabelastisser isabelastisser removed their assignment Jun 23, 2023
@isabelastisser isabelastisser added Bug Something is broken. Auto assigns a BugZero manager. and removed Bug Something is broken. Auto assigns a BugZero manager. labels Jun 23, 2023
@melvin-bot
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melvin-bot bot commented Jun 23, 2023

Triggered auto assignment to @michaelhaxhiu (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

@melvin-bot melvin-bot bot added Daily KSv2 and removed Weekly KSv2 labels Jun 23, 2023
@melvin-bot

This comment was marked as duplicate.

@melvin-bot melvin-bot bot added the Overdue label Jun 26, 2023
@Julesssss
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Not overdue. We're waiting on payment

@melvin-bot melvin-bot bot added Daily KSv2 Overdue and removed Overdue Daily KSv2 labels Jun 26, 2023
@Julesssss
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@michaelhaxhiu ready for payment

@melvin-bot melvin-bot bot removed the Overdue label Jun 30, 2023
@michaelhaxhiu
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So, the payment owed is just the bug reporting bonus it seems? (for @Nathan-Mulugeta)

@michaelhaxhiu
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Invited Nathan to accept the job offer for bug reporting bonus.

@Nathan-Mulugeta
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Just accepted the offer @michaelhaxhiu

@michaelhaxhiu
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paid.

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