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[HOLD for payment 2024-06-06] [No payment] Workspace - Not here page shows up when opening profile of invited user in offline mode #40989

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lanitochka17 opened this issue Apr 25, 2024 · 26 comments
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Awaiting Payment Auto-added when associated PR is deployed to production Bug Something is broken. Auto assigns a BugZero manager. Engineering Reviewing Has a PR in review Weekly KSv2

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@lanitochka17
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lanitochka17 commented Apr 25, 2024

If you haven’t already, check out our contributing guidelines for onboarding and email [email protected] to request to join our Slack channel!


Version Number: 1.4.66-0
Reproducible in staging?: Y
Reproducible in production?: N
If this was caught during regression testing, add the test name, ID and link from TestRail: N/A
Issue reported by: Applause - Internal Team

Action Performed:

  1. Go to staging.new.expensify.com
  2. Go to Account settings > Workspaces > any workspace
  3. Go to Members section
  4. Go offline
  5. Invite a new user
  6. Click on the new user in member list
  7. Click Profile

Expected Result:

The profile for newly invited user will open without issue

Actual Result:

Not here page shows up
The same issue also happens online, but briefly

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android: Native
  • Android: mWeb Chrome
  • iOS: Native
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

Bug6461682_1714056033821.bandicam_2024-04-25_22-26-08-114.mp4

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Issue OwnerCurrent Issue Owner: @strepanier03
@lanitochka17 lanitochka17 added DeployBlockerCash This issue or pull request should block deployment Daily KSv2 Bug Something is broken. Auto assigns a BugZero manager. labels Apr 25, 2024
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melvin-bot bot commented Apr 25, 2024

Triggered auto assignment to @NikkiWines (DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

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melvin-bot bot commented Apr 25, 2024

Triggered auto assignment to @strepanier03 (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

@github-actions github-actions bot added Engineering Hourly KSv2 and removed Daily KSv2 labels Apr 25, 2024
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👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

  1. Identify the pull request that introduced this issue and revert it.
  2. Find someone who can quickly fix the issue.
  3. Fix the issue yourself.

@lanitochka17
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@strepanier03 FYI I haven't added the External label as I wasn't 100% sure about this issue. Please take a look and add the label if you agree it's a bug and can be handled by external contributors

@lanitochka17
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We think that this bug might be related to #wave-collect - Release 1

@strepanier03
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Looking at this now.

@NikkiWines
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There's a number off offline related issues (as well as fallback avatars not loading) in the blockers for this round that I suspect are all linked

@mountiny
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Testing if the revert of #41087 will fix this

@grgia
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grgia commented Apr 26, 2024

cc @Kicu

@mountiny mountiny self-assigned this Apr 26, 2024
@mountiny
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Fixed by the revert
https://github.com/Expensify/App/assets/36083550/089e4f32-148c-410f-bf02-65a527fc5195

@melvin-bot melvin-bot bot added Reviewing Has a PR in review Weekly KSv2 and removed Hourly KSv2 labels Apr 26, 2024
@mountiny mountiny removed the DeployBlockerCash This issue or pull request should block deployment label Apr 26, 2024
@mountiny
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@Kicu can you please comment here so we can assign you so this is tracked and can be fixed in the follow up PR? thank you!

@Kicu
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Kicu commented Apr 26, 2024

Sure I will look into this as part of trying to bring back to fallback avatars fix

@mountiny mountiny assigned Kicu and unassigned mountiny Apr 26, 2024
@mountiny
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Appreciated!

@melvin-bot melvin-bot bot added Weekly KSv2 and removed Weekly KSv2 labels Apr 29, 2024
@melvin-bot melvin-bot bot changed the title [HOLD for payment 2024-05-03] Workspace - Not here page shows up when opening profile of invited user in offline mode [HOLD for payment 2024-05-06] [HOLD for payment 2024-05-03] Workspace - Not here page shows up when opening profile of invited user in offline mode Apr 29, 2024
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melvin-bot bot commented Apr 29, 2024

The solution for this issue has been 🚀 deployed to production 🚀 in version 1.4.67-7 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

If no regressions arise, payment will be issued on 2024-05-06. 🎊

For reference, here are some details about the assignees on this issue:

  • @Kicu does not require payment (Contractor)

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melvin-bot bot commented Apr 29, 2024

BugZero Checklist: The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed:

  • [@NikkiWines] The PR that introduced the bug has been identified. Link to the PR: Use fallback user avatar in cases where the user is unknown to us #39229
  • [@NikkiWines] The offending PR has been commented on, pointing out the bug it caused and why, so the author and reviewers can learn from the mistake. Link to comment: N/A PR caused several similar bugs - the author/reviewers are already aware of what went awry.
  • [@NikkiWines] A discussion in #expensify-bugs has been started about whether any other steps should be taken (e.g. updating the PR review checklist) in order to catch this type of bug sooner. Link to discussion: N/A - see above.
  • [@Kicu] Determine if we should create a regression test for this bug.
  • [@Kicu] If we decide to create a regression test for the bug, please propose the regression test steps to ensure the same bug will not reach production again.
  • [@strepanier03] Link the GH issue for creating/updating the regression test once above steps have been agreed upon:

@melvin-bot melvin-bot bot added Daily KSv2 Overdue and removed Weekly KSv2 labels May 3, 2024
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melvin-bot bot commented May 7, 2024

@Kicu, @strepanier03, @NikkiWines Whoops! This issue is 2 days overdue. Let's get this updated quick!

@strepanier03 strepanier03 changed the title [HOLD for payment 2024-05-06] [HOLD for payment 2024-05-03] Workspace - Not here page shows up when opening profile of invited user in offline mode [No payment] Workspace - Not here page shows up when opening profile of invited user in offline mode May 7, 2024
@strepanier03
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Will close once the checklist is done.

@melvin-bot melvin-bot bot removed the Overdue label May 7, 2024
@melvin-bot melvin-bot bot added Reviewing Has a PR in review Weekly KSv2 and removed Daily KSv2 labels May 8, 2024
@mountiny
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We have reverted the offending Pr so I think we can close this one without further waiting for a checklist as there is nothing to add here

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melvin-bot bot commented May 29, 2024

⚠️ Looks like this issue was linked to a Deploy Blocker here

If you are the assigned CME please investigate whether the linked PR caused a regression and leave a comment with the results.

If a regression has occurred and you are the assigned CM follow the instructions here.

If this regression could have been avoided please consider also proposing a recommendation to the PR checklist so that we can avoid it in the future.

@melvin-bot melvin-bot bot added Weekly KSv2 and removed Weekly KSv2 labels May 30, 2024
@melvin-bot melvin-bot bot changed the title [No payment] Workspace - Not here page shows up when opening profile of invited user in offline mode [HOLD for payment 2024-06-06] [No payment] Workspace - Not here page shows up when opening profile of invited user in offline mode May 30, 2024
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melvin-bot bot commented May 30, 2024

Reviewing label has been removed, please complete the "BugZero Checklist".

@melvin-bot melvin-bot bot removed the Reviewing Has a PR in review label May 30, 2024
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melvin-bot bot commented May 30, 2024

The solution for this issue has been 🚀 deployed to production 🚀 in version 1.4.77-11 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

If no regressions arise, payment will be issued on 2024-06-06. 🎊

For reference, here are some details about the assignees on this issue:

  • @Kicu does not require payment (Contractor)

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melvin-bot bot commented May 30, 2024

BugZero Checklist: The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed:

  • [@NikkiWines] The PR that introduced the bug has been identified. Link to the PR:
  • [@NikkiWines] The offending PR has been commented on, pointing out the bug it caused and why, so the author and reviewers can learn from the mistake. Link to comment:
  • [@NikkiWines] A discussion in #expensify-bugs has been started about whether any other steps should be taken (e.g. updating the PR review checklist) in order to catch this type of bug sooner. Link to discussion:
  • [@Kicu] Determine if we should create a regression test for this bug.
  • [@Kicu] If we decide to create a regression test for the bug, please propose the regression test steps to ensure the same bug will not reach production again.
  • [@strepanier03] Link the GH issue for creating/updating the regression test once above steps have been agreed upon:

@melvin-bot melvin-bot bot added Reviewing Has a PR in review Weekly KSv2 and removed Weekly KSv2 labels Jun 11, 2024
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