Unread message indicator does not disappear after some time has passed

[isagoico]

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Action Performed:

1. As user A send some messages to user B
2. As user B navigate to the conversation with user A
3. Wait a minute

Expected Result:

Unread message indicator should disappear after:

• Some time has passed
• The user sends a message

Actual Result:

Unread message indicator doesn't go away after the user sends a message or some time has passed.

Workaround:

To remove the unread message indicator the user has to navigate away from the conversation.

Platform:

Where is this issue occurring?

• Web
• iOS
• Android
• Desktop App
• Mobile Web

Version Number: 1.0.86-2

Logs: https://stackoverflow.com/c/expensify/questions/4856

Notes/Photos/Videos: Any additional supporting documentation

Expensify/Expensify Issue URL:

View all open jobs on GitHub

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From @mallenexpensify https://expensify.slack.com/archives/C01GTK53T8Q/p1629245998499400

On web, staging, the new message indicator is stuck and is not disappearing.

[MelvinBot]

Triggered auto assignment to @MariaHCD (Engineering), see https://stackoverflow.com/c/expensify/questions/4319 for more details.

[isagoico]

According to this PR #1570, the unread indicator should disappear if:

1. The indicator fades out after a few seconds
2. If another message is sent while the report is active, verify the indicator doesn't show up again.

[MelvinBot]

Triggered auto assignment to @JmillsExpensify (External), see https://stackoverflow.com/c/expensify/questions/8582 for more details.

[Santhosh-Sellavel]

I reported this issue already while discussing #4472 Improvement. In this slack thread https://expensify.slack.com/archives/C01GTK53T8Q/p1628783620254300?thread_ts=1628782470.250300&cid=C01GTK53T8Q

I'll pick this up!

[JmillsExpensify]

Sounds great! Upwork job is here: https://www.upwork.com/jobs/~01e0bdbb422755f671. Make sure to repeat your proposal here and it can be reviewed by the team.

[MelvinBot]

Triggered auto assignment to @AndrewGable (Exported), see https://stackoverflow.com/c/expensify/questions/7972 for more details.

[Santhosh-Sellavel]

@JmillsExpensify I'm working on it.

I think as per our discussion, we decided to hide new indicator when user replies.

Should we also disappear it after some time?

cc: @MariaHCD

[MTN718]

Proposal (Shane Watson from Upwork)

1. when hide marker, isMarkerActive is false, in other word, scroll at the end, reset new marker position.
2. Add event when start typing user in the input, reset new marker position

[parasharrajat]

@MTN718 As per the contribution guidelines new contributors can only work on one job at a time. I just thought of telling you this as it will save you time.

[MTN718]

Thanks for your notice

[Santhosh-Sellavel]

Proposal

Just to hide the unread message indicator when the user posts a reply. We could just reset the marker position in the below lines.

App/src/pages/home/report/ReportActionsView.js

Lines 192 to 194 in bdcafa3

	if (lastAction && (lastAction.actorEmail === this.props.session.email)) {
	this.scrollToListBottom();
	}

Awaiting confirmation from @MariaHCD
Do we need to disappear the unread indicator after some time?

[MariaHCD]

@Santhosh-Sellavel In an existing conversation where two people are chatting, I think it would make sense to hide the unread indicator after a certain time has passed. What would be the optimal time to wait until the indicator is hidden? cc: @mallenexpensify @JmillsExpensify @AndrewGable

[MelvinBot]

@JmillsExpensify, @AndrewGable Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!

[mallenexpensify]

Taking this over as the Contributor Manager for Mills.

Do we need to disappear the unread indicator after some time?

Yes, I looked around to see how long that might have been but can't find, my hunch is that it should disappear after 2-3 seconds.

Also, as mentioned in #expensify-open-source, we have some competing priorities that'll likely continue through the week so @AndrewGable might not be available to review for a few days.

[AndrewGable]

How long does Slack's notification indicator appear for?

[Santhosh-Sellavel]

I don't know I waited a minute scrolled up & down it doesn't disappear. After switching between a different chat it disappeared.

[parasharrajat]

I don't think we have to do this ATM or it is such a priority thing to do. just throwing my 2️⃣ cents.

[Santhosh-Sellavel]

It does not get removed after posting a reply too!

[AndrewGable]

@mallenexpensify any thoughts on this after some research on how slack does this?

[mallenexpensify]

I checked on a couple Slack convos, it looks like 4 seconds. but... it doesn't 'go away'. For the first 4 seconds is bolder/thicker

then it's thinner but still red

(I tried to grab a vid with no luck).

The line persists until you go to another chat which seems to mirror what we do in NewDot.

I'm leaning towards @parasharrajat thought

I don't think we have to do this ATM or it is such a priority thing to do. just throwing my 2️⃣ cents.

@AndrewGable you agree? If so, we can close

[AndrewGable]

I agree we can close!