Fix wrong total amount of hold expenses when approve/pay partially #49971

bernhardoj · 2024-10-01T08:38:28Z

Details

When approving/paying the report partially, the total held amount is wrong.

Fixed Issues

$ #48760
PROPOSAL: #48760 (comment)

Tests

Same as QA Steps

Verify that no errors appear in the JS console

Offline tests

Same as QA Steps

QA Steps

Open a workspace chat
Submit 3 expenses (1 expense with a different currency) and track 1 expense
Hold 2 of the submitted expenses (1 with a different currency)
Go back to the main chat
Approve the report partially
Verify the main chat LHN owes amount is correct (shows the total amount of the hold expenses)

Verify that no errors appear in the JS console

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Screenshots/Videos

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android.mp4

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android.mweb.mp4

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ios.mp4

iOS: mWeb Safari

ios.mweb.mp4

MacOS: Chrome / Safari

web.mp4

MacOS: Desktop

desktop.mp4

melvin-bot · 2024-10-01T08:38:33Z

@s77rt Please copy/paste the Reviewer Checklist from here into a new comment on this PR and complete it. If you have the K2 extension, you can simply click: [this button]

bernhardoj · 2024-10-01T08:44:07Z

src/libs/actions/IOU.ts

@@ -6448,7 +6448,7 @@ function getReportFromHoldRequestsOnyxData(
        chatReport.reportID,
        chatReport.policyID ?? iouReport?.policyID ?? '',
        recipient.accountID ?? 1,
-        holdTransactions.reduce((acc, transaction) => acc + transaction.amount, 0) * (ReportUtils.isIOUReport(iouReport) ? 1 : -1),
+        ((iouReport?.total ?? 0) - ((iouReport?.unheldTotal ?? 0) + (iouReport?.nonReimbursableTotal ?? 0))) * (ReportUtils.isIOUReport(iouReport) ? 1 : -1),


Since the unheldTotal doesn't include the nonReimbursableTotal, I add them together. If I have 3 expenses,

A: $1 (track, non-reimbursable)
B: $2 (held)
C: $3

The total is $6, unheldTotal is $3, and nonReimbursableTotal is $1.

held total = $6 - ($3 + $1) = $2

I'm pretty confident that we can/should add them together because of this logic.

App/src/libs/actions/IOU.ts

Lines 6667 to 6670 in 76c5c81

let total = (iouReport?.total ?? 0) - (iouReport?.nonReimbursableTotal ?? 0);

if (ReportUtils.hasHeldExpenses(iouReport?.reportID ?? '') && !full && !!iouReport?.unheldTotal) {

total = iouReport?.unheldTotal;

}

The logic above calculates the pay amount to show.

It subtracts the total from the nonReimbursableTotal. But if there are held expenses and it's paid partially, then we just use the unheldTotal which means the unheldTotal doesn't contain the nonReimbursableTotal.

unheldTotal = the total reimbursable amount that is not held

s77rt · 2024-10-01T13:26:27Z

src/libs/actions/IOU.ts

@@ -6448,7 +6448,7 @@ function getReportFromHoldRequestsOnyxData(
        chatReport.reportID,
        chatReport.policyID ?? iouReport?.policyID ?? '',
        recipient.accountID ?? 1,
-        holdTransactions.reduce((acc, transaction) => acc + transaction.amount, 0) * (ReportUtils.isIOUReport(iouReport) ? 1 : -1),
+        ((iouReport?.total ?? 0) - ((iouReport?.unheldTotal ?? 0) + (iouReport?.nonReimbursableTotal ?? 0))) * (ReportUtils.isIOUReport(iouReport) ? 1 : -1),
        getCurrency(firstHoldTransaction),


Can you fix the currency to use the iou's currency

Oh, forgot about it. Fixed.

…fferent

s77rt

Approving non-reimbursable transactions shows incorrect amount, in the below screenshot it should state "Approve only DZD 5.00"

bernhardoj · 2024-10-02T03:11:45Z

Yep, I noticed that too, but that's how it's in prod too. I was thinking of adding the unheldTotal with the nonReimbursableTotal too.

Before: Approve only $unheldTotal
After: Approve only $unheldTotal+nonReimbursableTotal

Do you agree with that? Or should we have someone from the team to confirm the behavior first?

s77rt · 2024-10-02T11:05:02Z

I think the calculated unheldTotal is wrong. It should already include the non-reimbursable amounts. Can we fix this here?

bernhardoj · 2024-10-02T13:10:08Z

unheldTotal isn't calculated on the FE.

s77rt · 2024-10-02T17:29:44Z

Ah, I think this needs to be fixed in BE then. cc @robertjchen

Bug: report.unheldTotal does not include non-reimbursable transactions

Steps to reproduce:

Have an IOU report with multiple expenses including non-reimbursable transactions
Hold all reimbursable transactions
Press Approve

Expected: the green button to state "Approve only DZD X.XX"
Results: the green button states "Approve only DZD 0.00" (see #49971 (review))

Suggested solutions:

Have unheldTotal include non-reimbursable transactions
Add another prop e.g. unheldNonReimbursableTotal

s77rt · 2024-10-02T17:30:54Z

@bernhardoj

After: Approve only $unheldTotal+nonReimbursableTotal

That won't work because we are not taking into account held non-reimbursable transactions

bernhardoj · 2024-10-03T03:08:29Z

Non reimbursable transaction can't be hold.

trjExpensify · 2024-10-04T19:51:16Z

Non reimbursable transaction can't be hold.

Hm, is that true @JmillsExpensify @robertjchen?

JmillsExpensify · 2024-10-04T19:52:46Z

That should not be true, no. You should be able to hold any transaction.

bernhardoj · 2024-10-05T03:48:42Z

Oh, then it's a bug then. There is no option to Hold non-reimbursable in ND.

robertjchen · 2024-10-07T08:08:08Z

So, to clarify- given this, the backend needs to be updated such so that: unheldTotal include[s] non-reimbursable transactions?

bernhardoj · 2024-10-07T10:47:55Z

I'm honestly not sure if we should include non-reimbursable to unheldTotal. If we have 1 hold transaction and 1 non-reimbursable transaction,

Currently, the confirmation modal will say either Pay 0 (unheldTotal) or Pay fullAmount.

If we include non-reimbursable transaction to unheldTotal, the confirmation modal will either say Pay nonReimbursableAmount (unheldTotal) or Pay fullAmount.

Add another prop e.g. unheldNonReimbursableTotal

I think it's best to include non-reimbursable transaction to unheldTotal and add a new unheldNonReimbursableTotal property, then we can calculate the unheldReimbursableTotal and show it on the confirm modal.

Before:
total: held and unheld total amount of reimbursable and non-reimbursable
unheldTotal: unheld total amount of reimbursable
nonReimbursableTotal: held and unheld total of non-reimbursable

After:
total: held and unheld total amount of reimbursable and non-reimbursable
unheldTotal: unheld total amount of reimbursable and non-reimbursable
nonReimbursableTotal: held and unheld total of non-reimbursable
unheldNonReimbursableTotal: unheld total of non-reimbursable

Calculating unheldReimbursableTotal will be = unheldTotal - unheldNonReimbursableTotal
"Pay unheldReimbursableTotal or Pay fullAmount"
"Approve unheldReimbursableTotal or Pay fullAmount"

Oh, then it's a bug then. There is no option to Hold non-reimbursable in ND.

But first, I think we should fix this first?

trjExpensify · 2024-10-07T14:02:45Z

How do we expect this to work, @JmillsExpensify? Is it:

Only display the reimbursable report total in the modal for that second “pay everything and take what’s on hold off hold” choice?
When deciding to pay all reimbursable expenses, what happens to the held non-reimbursable expenses on the report? Do those come off hold as well, or do they stay on hold and get moved?

s77rt · 2024-10-07T17:12:34Z

@bernhardoj

If we include non-reimbursable transaction to unheldTotal, the confirmation modal will either say Pay nonReimbursableAmount (unheldTotal) or Pay fullAmount.

That's the expected.

I think it's best to include non-reimbursable transaction to unheldTotal and add a new unheldNonReimbursableTotal property, then we can calculate the unheldReimbursableTotal and show it on the confirm modal.

In the approve modal we should show the unheldTotal which should include both reimbursable and non-reimbursable transactions.

JmillsExpensify · 2024-10-07T17:18:44Z

That's all fair feedback above, and on second thought, we struggled with this consideration in the design doc – enough that we put this in the out-of-scope section of the doc. In fact, there are kind of two cases to consider here:

unheldTotal: unheld total amount of reimbursable and non-reimbursable

This only matters for approval, as you can legitimately approve both reimbursable and non-reimbursable expenses. It is impossible to pay a non-reimbursable in 100% of cases.

As a result, I think if we went this route, then we would only show the unheldTotal as a sum of reimbursable and non-reimbursable for the approve case. We can never ask if you'd like to pay the unheldTotal for non-reimbursable expenses, because you can't pay them.

s77rt · 2024-10-07T18:02:39Z

Ah right, then can we go with the following:

BE:

Make unheldTotal include both reimbursable and non-reimbursable transactions
Add unheldNonReimbursableTotal

FE:

In the approve modal display:

Partial: unheldTotal
Full: total

In the pay modal display:

Partial: unheldTotal - unheldNonReimbursableTotal
Full: total - nonReimbursableTotal

Does that make sense?

trjExpensify · 2024-10-08T00:37:51Z

Ah right, then can we go with the following:

BE:

Make unheldTotal include both reimbursable and non-reimbursable transactions

Add unheldReimbursableTotal

FE:

In the approve modal display:

Partial: unheldTotal

Full: total

In the pay modal display:

Partial: unheldTotal - unheldNonReimbursableTotal

Full: total - nonReimbursableTotal

Does that make sense?

If we're adding unheldReimbursableTotal, why not use that in the Pay modal? instead of unheldTotal - unheldNonReimbursableTotal?

I think this question is still outstanding:

When deciding to pay all reimbursable expenses, what happens to the held non-reimbursable expenses on the report? Do those come off hold as well, or do they stay on hold and get moved?

s77rt · 2024-10-08T02:59:09Z

@trjExpensify

If we're adding unheldReimbursableTotal

Sorry, we won't, I meant to write unheldNonReimbursableTotal. Corrected

When deciding to pay all reimbursable expenses, what happens to the held non-reimbursable expenses on the report? Do those come off hold as well, or do they stay on hold and get moved?

They come off hold same as held reimbursable transactions.

trjExpensify · 2024-10-08T22:48:53Z

Sorry, we won't, I meant to write unheldNonReimbursableTotal. Corrected

Gotcha. 👍

When deciding to pay all reimbursable expenses, what happens to the held non-reimbursable expenses on the report? Do those come off hold as well, or do they stay on hold and get moved?
They come off hold same as held reimbursable transactions.

I think the UX might be a bit strange on that one as it's not communicated in the modal, but let's see I guess.

s77rt · 2024-10-11T01:04:25Z

@robertjchen Are we aligned with the changes here #49971 (comment) if so, can you please work on the BE changes? Those are breaking-changes (due to unheldTotal change), do we have a pattern to follow in such cases?

…fferent

bernhardoj · 2024-11-22T16:02:11Z

Done

s77rt · 2024-11-22T18:03:48Z

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Screenshots/Videos

Android: Native

android.mov

Android: mWeb Chrome

mweb-chrome.mov

iOS: Native

ios.mov

iOS: mWeb Safari

mweb-safari.mov

MacOS: Chrome / Safari

web.mov

MacOS: Desktop

desktop.mov

s77rt · 2024-11-22T18:05:13Z

Can you check the failing lint and ts

bernhardoj · 2024-11-23T07:14:48Z

Fixed

s77rt

LGTM but we have this bug that we should handle separately

robertjchen

Thanks for the patience here, let's run with what we have now and make adjustments later on if necessary. Thanks!! 🙇

…fferent

Gonals · 2024-11-28T14:43:20Z

There are some conflicts

…fferent

bernhardoj · 2024-11-28T15:56:06Z

@Gonals Fixed

OSBotify · 2024-12-02T16:36:31Z

✋ This PR was not deployed to staging yet because QA is ongoing. It will be automatically deployed to staging after the next production release.

github-actions · 2024-12-02T22:02:12Z

🚀 Deployed to staging by https://github.com/Gonals in version: 9.0.70-0 🚀

platform	result
🤖 android 🤖	false ❌
🖥 desktop 🖥	success ✅
🍎 iOS 🍎	success ✅
🕸 web 🕸	success ✅
🤖🔄 android HybridApp 🤖🔄	success ✅
🍎🔄 iOS HybridApp 🍎🔄	success ✅

izarutskaya · 2024-12-03T10:09:39Z

@bernhardoj QA Found this issue #53425 when validation the PR

Bug6682495_1733185782355.Recording__1103.mp4

github-actions · 2024-12-04T01:11:26Z

🚀 Deployed to production by https://github.com/AndrewGable in version: 9.0.70-9 🚀

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🍎 iOS 🍎	success ✅
🕸 web 🕸	success ✅
🤖🔄 android HybridApp 🤖🔄	failure ❌
🍎🔄 iOS HybridApp 🍎🔄	failure ❌

fix the wrong calculation

09a1942

bernhardoj requested a review from a team as a code owner October 1, 2024 08:38

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Merge branch 'main' into fix/48760-wrong-expense-total-if-currency-di…

d0037f6

…fferent

use the current iou when creating the new report

2b5a152

remove unused import

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fix lint

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fix another lint

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fix type error

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Merge branch 'main' into fix/48760-wrong-expense-total-if-currency-di…

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Merge branch 'main' into fix/48760-wrong-expense-total-if-currency-di…

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Deploy Checklist: New Expensify 2024-12-02 #53406

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IuliiaHerets mentioned this pull request Dec 3, 2024

[HOLD for payment 2024-12-16] [$250] Web - IOU - Error message paying elsewhere partially a report with two held expenses and a tracked #53425

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melvin-bot bot mentioned this pull request Dec 4, 2024

[HOLD for payment 2024-12-16] [HOLD for payment 2024-12-11] [$250] [Held requests] Partial paying a report causes the wrong amounts to show in the LHN #48760

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vincdargento mentioned this pull request Dec 4, 2024

[$250] iOS - Keyboard opens in front of the hold banner #53572

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	let total = (iouReport?.total ?? 0) - (iouReport?.nonReimbursableTotal ?? 0);
	if (ReportUtils.hasHeldExpenses(iouReport?.reportID ?? '') && !full && !!iouReport?.unheldTotal) {
	total = iouReport?.unheldTotal;
	}

Fix wrong total amount of hold expenses when approve/pay partially #49971

Fix wrong total amount of hold expenses when approve/pay partially #49971

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