Project Title: Customer Churn Analysis & Prevention at Telecom Company
Project Description: Analyze customer churn patterns and implement strategies to retain customers and prevent them from switching to competitors.
Approach: Conducted comprehensive data analysis to uncover factors influencing churn. Developed predictive models to identify potential churners. Implemented targeted retention strategies based on insights from the models.
Results: Identified key drivers of churn and developed accurate predictive models. Implemented strategies resulting in reduced churn rates and improved customer retention. Enhanced customer satisfaction and loyalty through proactive interventions.
Conclusion: By leveraging data-driven insights and strategic interventions, the project successfully mitigated customer churn, fostering sustained growth and competitiveness for telecom company.