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chore: allow Omnichannel Chats to be placed onHold even when the last message is not from the Agent #38999

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chore: allow Omnichannel Chats to be placed onHold even when the last message is not from the Agent

chore: allow Omnichannel Chats to be placed onHold even when the last message is not from the Agent #38999

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6s
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