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chore: improved agents e2e tests (#31196)
* chore: added qa ids * chore: refactored agents e2e tests
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98 changes: 81 additions & 17 deletions
98
apps/meteor/tests/e2e/omnichannel/omnichannel-agents.spec.ts
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| Original file line number | Diff line number | Diff line change |
|---|---|---|
| @@ -1,44 +1,108 @@ | ||
| import { IS_EE } from '../config/constants'; | ||
| import { Users } from '../fixtures/userStates'; | ||
| import { OmnichannelAgents } from '../page-objects'; | ||
| import { createDepartment } from '../utils/omnichannel/departments'; | ||
| import { test, expect } from '../utils/test'; | ||
|
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| test.use({ storageState: Users.admin.state }); | ||
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| test.describe.serial('omnichannel-agents', () => { | ||
| test.describe.serial('OC - Manage Agents', () => { | ||
| let poOmnichannelAgents: OmnichannelAgents; | ||
| let department: Awaited<ReturnType<typeof createDepartment>>; | ||
|
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| // Create agent and department | ||
| test.beforeEach(async ({ api }) => { | ||
| department = await createDepartment(api); | ||
| }); | ||
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| // Create page object and redirect to home | ||
| test.beforeEach(async ({ page }) => { | ||
| poOmnichannelAgents = new OmnichannelAgents(page); | ||
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| await page.goto('/omnichannel'); | ||
| await poOmnichannelAgents.sidenav.linkAgents.click(); | ||
| }); | ||
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| test('expect add "user1" as agent', async ({ page }) => { | ||
| await poOmnichannelAgents.inputUsername.type('user1'); | ||
| await page.locator('role=option[name="user1"]').click(); | ||
| await poOmnichannelAgents.btnAdd.click(); | ||
| // Ensure that there is no leftover data even if test fails | ||
| test.afterEach(async ({ api }) => { | ||
| await await api.delete('/livechat/users/agent/user1'); | ||
| await api.post('/settings/Omnichannel_enable_department_removal', { value: true }).then((res) => expect(res.status()).toBe(200)); | ||
| await department.delete(); | ||
| await api.post('/settings/Omnichannel_enable_department_removal', { value: false }).then((res) => expect(res.status()).toBe(200)); | ||
| }); | ||
|
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| await poOmnichannelAgents.inputSearch.fill('user1'); | ||
| await expect(poOmnichannelAgents.firstRowInTable).toBeVisible(); | ||
| test('OC - Manage Agents - Add, search and remove using table', async ({ page }) => { | ||
| await test.step('expect "user1" be first ', async () => { | ||
| await poOmnichannelAgents.inputUsername.type('user'); | ||
| await expect(page.locator('role=option[name="user1"]')).toContainText('user1'); | ||
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| await poOmnichannelAgents.inputUsername.fill(''); | ||
| }); | ||
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| await test.step('expect add "user1" as agent', async () => { | ||
| await poOmnichannelAgents.selectUsername('user1'); | ||
| await poOmnichannelAgents.btnAdd.click(); | ||
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| await poOmnichannelAgents.inputSearch.fill('user1'); | ||
| await expect(poOmnichannelAgents.firstRowInTable).toBeVisible(); | ||
| await expect(poOmnichannelAgents.firstRowInTable).toHaveText('user1'); | ||
| }); | ||
|
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| await test.step('expect remove "user1" as agent', async () => { | ||
| await poOmnichannelAgents.inputSearch.fill('user1'); | ||
| await poOmnichannelAgents.btnDeletefirstRowInTable.click(); | ||
| await poOmnichannelAgents.btnModalRemove.click(); | ||
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| await poOmnichannelAgents.inputSearch.fill('user1'); | ||
| await expect(poOmnichannelAgents.findRowByUsername('user1')).not.toBeVisible(); | ||
| }); | ||
| }); | ||
|
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| test('expect update "user1" status', async ({ page }) => { | ||
| test('OC - Manage Agents [CE]- Edit and Remove', async () => { | ||
| test.skip(IS_EE, 'Community Edition Only'); | ||
|
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| await poOmnichannelAgents.selectUsername('user1'); | ||
| await poOmnichannelAgents.btnAdd.click(); | ||
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| await poOmnichannelAgents.inputSearch.fill('user1'); | ||
| await poOmnichannelAgents.firstRowInTable.click(); | ||
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| await poOmnichannelAgents.btnEdit.click(); | ||
| await poOmnichannelAgents.btnStatus.click(); | ||
| await page.locator(`.rcx-option__content:has-text("Not available")`).click(); | ||
| await poOmnichannelAgents.btnSave.click(); | ||
|
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| await test.step('expect max chats fields to be hidden', async () => { | ||
| await expect(poOmnichannelAgents.inputMaxChats).toBeHidden(); | ||
| }); | ||
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| await test.step('expect update "user1" information', async () => { | ||
| await poOmnichannelAgents.selectStatus('Not available'); | ||
| await poOmnichannelAgents.selectDepartment(department.data.name); | ||
| await poOmnichannelAgents.btnSave.click(); | ||
| }); | ||
|
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| await test.step('expect removing "user1" via sidebar', async () => { | ||
| await poOmnichannelAgents.inputSearch.fill('user1'); | ||
| await poOmnichannelAgents.firstRowInTable.click(); | ||
| await poOmnichannelAgents.btnRemove.click(); | ||
| }); | ||
| }); | ||
|
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| test('expect remove "user1" as agent', async () => { | ||
| await poOmnichannelAgents.inputSearch.fill('user1'); | ||
| await poOmnichannelAgents.btnDeletefirstRowInTable.click(); | ||
| await poOmnichannelAgents.btnModalRemove.click(); | ||
| test('OC - Manage Agents [EE] - Edit ', async () => { | ||
| test.skip(!IS_EE, 'Enterprise Only'); | ||
|
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| await poOmnichannelAgents.selectUsername('user1'); | ||
| await poOmnichannelAgents.btnAdd.click(); | ||
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| await poOmnichannelAgents.inputSearch.fill('user1'); | ||
| await expect(poOmnichannelAgents.firstRowInTable).toBeHidden(); | ||
| await poOmnichannelAgents.findRowByUsername('user1').click(); | ||
| await poOmnichannelAgents.btnEdit.click(); | ||
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| await test.step('expect max chats field to be visible', async () => { | ||
| await expect(poOmnichannelAgents.inputMaxChats).toBeVisible(); | ||
| }); | ||
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| await test.step('expect update "user1" information', async () => { | ||
| await poOmnichannelAgents.inputMaxChats.click(); | ||
| await poOmnichannelAgents.inputMaxChats.fill('2'); | ||
| await poOmnichannelAgents.btnSave.click(); | ||
| }); | ||
| }); | ||
| }); |
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