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Requirements, Flows, and Initial Brainstorming

Alicia Williams edited this page Oct 21, 2021 · 1 revision

As part of brainstorming how transfer equivalency is assessed and awarded at most schools, we defined these personas and tasks.

Personas

These personas were identified:

  • Prospect: A student interested in applying that hasn’t yet submitted an application and is interested in having an rough idea of what credits could be transferred from a previous institution
  • Applicant: A student that has applied and wants to submit a request to transfer credits from a previous institution. The student also needs to gather information about past approved transfers
  • Registrar: An internal admissions employee responsible for managing, routing and approving the applicant request to transfer credits. As part of that process, the registrar needs to have access to pre-approved transfers.

Flows and Related Tasks

These tasks/projects were identified:

  • Define common use cases and parameters
  • Define extensible Data Model to track pre-approved or past credit transfers. Include examples
  • Define search criteria and algorithm to match pre approved credit transfers
  • Define UI to allow end user to search for pre approved credit transfers based on the previous criteria
  • Define process flow and UI to add new pre approved credit transfers
  • Define process flow and UI to submit requests to approve credit transfers. This includes:
    • Submission of a credit transfer request based on:
      • Pre Approved Credit Transfers
      • New requests
    • Case management and routing to the proper registrar
      • Statuses
      • Routing to the registrars based on case status
      • Submission of supporting documentation
      • Iterative process that allows the student to correct and resubmit request based on comments

Process Flow