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sipgate.io

This README documents the sipgate.io functionality. There's a demo page, code examples, and a newsletter.

Requirements

Usage with simquadrat

Usage with sipgate basic

Usage with sipgate team

The POST request

sipgate.io sends POST requests with an application/x-www-form-urlencoded payload. Depending on the type of request it contains the following parameters:

New call

Parameter Description
from The calling number (e.g. "492111234567" or "anonymous")
to The called number (e.g. "4915791234567")
direction The direction of the call (either "in" or "out")
event "newCall"
callId A unique alphanumeric identifier to match events to specific calls
user[] The sipgate user(s) involved. It is the name of the calling user when direction is "out", or of the users receiving the call when direction is "in". Group calls may be received by multiple users. In that case a "user[]" parameter is set for each of these users. It is always "user[]" (not "user"), even if only one user is involved.

You can simulate this POST request and test your server with a cURL command:

curl -X POST --data "from=492111234567&to=4915791234567&direction=in&event=newCall&callId=123456&user[]=Alice&user[]=Bob" http://localhost:3000

=======

Optional Parameter Description
diversion If a call was diverted before it reached sipgate.io this contains the originally dialed number.

Answer

If you set the "onAnswer" attribute sipgate.io will push an answer-event, when a call is answered by the other party.

Parameter Description
event "answer"
callId Same as in newCall-event for a specific call
user Name of the user who answered this call. Only incoming calls can have this parameter

You can simulate this POST request and test your server with a cURL command:

curl -X POST --data "event=answer&callId=123456&user=John+Doe" http://localhost:3000

Call hangup

If you set the "onHangup" attribute sipgate.io will push a hangup-event when the call ends.

Parameter Description
event "hangup"
cause The cause for the hangup event (see table below)
callId Same as in newCall-event for a specific call

You can simulate this POST request and test your server with a cURL command:

curl -X POST --data "event=hangup&cause=normalClearing&callId=123456" http://localhost:3000

Hangup causes

Hangups can occur due to these causes:

Cause Description
normalClearing One of the participants hung up after the call was established
busy The called party was busy
cancel The caller hung up before the called party picked up
noAnswer The called party rejected the call (e.g. through a DND setting)
congestion The called party could not be reached
notFound The called number does not exist or called party is offline

The XML response

After sending the POST request sipgate.io will accept an XML response to determine what to do. Make sure to set application/xml in the Content-Type header of your response.

sipgate.io currently supports the following responses for incoming and outgoing calls:

Action Description
Dial Send call to voicemail or external number
Play Play a sound file
Reject Reject call or pretend to be busy
Hangup Hang up the call

Additional to actions, the response can specify urls which shall be called by sipgate.io on certain call-events. Specify these urls via xml-attributes in the response-tag.

Url Description
onAnswer Receives a POST-request as soon as someone answers the call. The response to that request is discarded.
onHangup Receives a POST-request as soon as the call ends for whatever reason. The response to that request is discarded.

Dial

Redirect the call and alter your caller id (call charges apply).

Attribute Possible values Default value
callerId Number in E.164 format Account settings
anonymous true, false Account / phone settings

Possible targets for the dial command:

Target Description
Number Send call to an external number (has to be in E.164 format)
Voicemail Send call to voicemail (feature has to be booked)

Example 1: Redirect call

<?xml version="1.0" encoding="UTF-8"?>
<Response>
	<Dial>
		<Number>4915799912345</Number>
	</Dial>
</Response>

Example 2: Send call to voicemail

<?xml version="1.0" encoding="UTF-8"?>
<Response>
	<Dial>
		<Voicemail />
	</Dial>
</Response>

Example 3: Suppress phone number

<?xml version="1.0" encoding="UTF-8"?>
<Response>
	<Dial anonymous="true">
		<Number>4915799912345</Number>
	</Dial>
</Response>

Example 4: Set custom caller id for outgoing call

<?xml version="1.0" encoding="UTF-8"?>
<Response>
	<Dial callerId="492111234567">
		<!-- Originally dialed number, extracted from POST request -->
		<Number>4915799912345</Number>
	</Dial>
</Response>

Play

Play a given sound file.

Target Description
Url Play a sound file from a given URL

Example 1: Play a sound file

<?xml version="1.0" encoding="UTF-8"?>
<Response>
	<Play>
		<Url>http://example.com/example.wav</Url>
	</Play>
</Response>

Please note: Currently the sound file needs to be a mono 16bit PCM WAV file with a sampling rate of 8kHz. You can use conversion tools like the open source audio editor Audacity to convert any sound file to the correct format.

Linux users might want to use mpg123 to convert the file:

mpg123 --rate 8000 --mono -w output.wav input.mp3

Reject

Pretend to be busy or block unwanted calls.

Attribute Possible values Default value
reason rejected, busy rejected

Example 1: Reject call

<?xml version="1.0" encoding="UTF-8"?>
<Response>
	<Reject />
</Response>

Example 2: Reject call signaling busy

<?xml version="1.0" encoding="UTF-8"?>
<Response>
	<Reject reason="busy" />
</Response>

Hangup

Hang up calls

Example: Hang up call

<?xml version="1.0" encoding="UTF-8"?>
<Response>
	<Hangup />
</Response>

onAnswer

Example: Request notification for call being answered

<?xml version="1.0" encoding="UTF-8"?>
<Response onAnswer="http://localhost:3000/answer" />

onHangup

Example: Request notification for call hangup

<?xml version="1.0" encoding="UTF-8"?>
<Response onHangup="http://localhost:3000/hangup" />

More to come

Stay tuned...

Code Examples

To get you started we maintain server examples for:

There are also examples in:

Troubleshooting

sipgate.io Log

You can enable logging for debugging purposes from your dashboard. You will find each request and the corresponding response in the logging table.

How do I inspect network traffic?

You can use ngrep to inspect the incoming requests on your side:

sudo ngrep -dany -Wbyline port 3000

A word about security

HTTP vs. HTTPS

We strongly encourage you to use a HTTPS server. Although we support plain HTTP connections we do not recommend pushing sensitive call details over unencrypted connections. By default sipgate.io does not accept self-signed certificates. If you use simquadrat or sipgate basic, you can allow self-signed certs in your dashboard. In sipgate team you cannot make an exception.

Furthermore, you can add the public key of your certificate to protect the connection against man-in-the-middle attacks. Your certificate is validated by our server.

Authentication

sipgate.io supports HTTP Basic Authentication. You can include your username and password within the URL (e.g. https://username:[email protected]:8080).

Emergency calls

sipgate.io does not process emergency calls. Emergency calls are immediately put through to emergency services.

Help us make it better

Please tell us how we can improve sipgate.io. If you have a specific feature request, found a bug or would like to add an example, please use GitHub Issues or fork these docs and send a pull request with your improvements.

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