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Raymond Piller edited this page Jul 6, 2018 · 1 revision

A denial occurs when a process is already at its concurrent maximum. When this occurs, the user that launched this process will receive and alert message. Once the alert message is sent, the process is immediately killed. We do not wait for the user to acknowledge the alert message. Additionally, the denial is logged in a CSV.

Alert Message

An alert is sent to a user if they open a process that is already at its concurrent maximum. The alert message looks like this:

License Manager: Notepad

Note: the alert message is currently not customizable, but this would be an easy change. Submit an issue with the request.

Denial Log

The denial log exists so that we can see every time a user was denied access to a process (aka application/software). The denial log is a CSV with a row added for each denial that occurs. This allows us to generate a report of how often a denial occurs, allowing us to decide if we need to purchase more licenses or not. The CSV file is in the same DirectoryPath that the JSON file is in.

For the alert message above, the following entry would be entered into the CSV file.

"ProcessId","Timestamp","ComputerName","ProcesssUserName","ProcessName"
"8220","2018-07-06T00:29:51.1397269-05:00","Test-Computer10","DOM\VertigoRay","notepad.exe"
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