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name: ❌ Slicing Failed | ||
description: When you see the message Slicing failed with an unexpected error | ||
labels: ["Type: Bug", "Status: Triage", "Slicing Error :collision:"] | ||
body: | ||
- type: markdown | ||
attributes: | ||
value: | | ||
### Project File | ||
**⚠️ Before you continue, we need your project file to troubleshoot a slicing crash.** | ||
It contains the printer and settings we need for troubleshooting. | ||
![Alt Text](https://user-images.githubusercontent.com/40423138/240616958-5a9751f2-bd34-4808-9752-6fde2e27516e.gif) | ||
To save a project file go to File -> Save project. | ||
Please make sure to .zip your project file. | ||
For big files, you may need to use [WeTransfer](https://wetransfer.com/) or similar file-sharing sites. | ||
🤔 Before you share, please think to yourself. Is this a model that can be shared? | ||
Unfortunately we cannot help if this file is missing. | ||
Do you have the project file? Than let's continue ⬇️ | ||
### Questions | ||
- type: input | ||
attributes: | ||
label: Cura Version | ||
placeholder: 5.3.1 | ||
validations: | ||
required: true | ||
- type: markdown | ||
attributes: | ||
value: | | ||
We work hard on improving our slicing crashes. Our most recent release is 5.3.1. | ||
If you are not on the latest version of Cura, [you can download it here](https://github.com/Ultimaker/Cura/releases/tag/5.3.1) | ||
- type: input | ||
attributes: | ||
label: Operating System | ||
description: Information about the operating system the issue occurs on. Include at least the operating system and maybe GPU. | ||
placeholder: Windows 11 / MacOS Catalina / MX Linux | ||
validations: | ||
required: true | ||
- type: input | ||
attributes: | ||
label: Printer | ||
description: Which printer was selected in Cura? | ||
validations: | ||
required: true | ||
- type: input | ||
attributes: | ||
label: Name abnormal settings | ||
description: Are there any settings that you might have changed that caused the crash? Does your model slice when you select the default profiles? | ||
placeholder: | ||
validations: | ||
- type: input | ||
attributes: | ||
label: Describe model location | ||
description: Does your model slice if you rotate the model 90 degrees or if you move it away from the center of the buildplate? | ||
placeholder: | ||
validations: | ||
- type: input | ||
attributes: | ||
label: Describe your model | ||
description: Have you sliced your model succesfully before? Is it watertight? Have you tried doing a quick [Mesh Fix with the Meshtools Plugin](https://marketplace.ultimaker.com/app/cura/plugins/fieldofview/MeshTools)? | ||
validations: | ||
required: true | ||
- type: textarea | ||
attributes: | ||
label: Add your .zip here ⬇️ | ||
description: You can add the zip file and additional information that is relevant to the issue in the comments below. | ||
validations: | ||
required: true | ||
|
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name: 'Close stale issues and PRs' | ||
on: | ||
schedule: | ||
- cron: '0 9-17/4 * * *' | ||
|
||
jobs: | ||
stale: | ||
runs-on: ubuntu-latest | ||
steps: | ||
- uses: actions/stale@v8 | ||
with: | ||
days-before-pr-close: -1 | ||
days-before-stale: 365 | ||
days-before-close: 14 | ||
operations-per-run: 3000 | ||
ascending: true | ||
exempt-issue-labels: 'Status: Triage,Developer Environment :computer:,Status: On Backlog,PR: Community Contribution :crown:,PR: Printer Definitions :factory:,PR: Translations :books:' | ||
stale-issue-label: 'Status: Stale :hourglass:' | ||
labels-to-add-when-unstale: 'Status: Triage' | ||
only-labels: "Type: New Feature,Status: Deferred" | ||
stale-issue-message: | | ||
Hi 👋, | ||
We are cleaning our list of issues to improve our focus. | ||
This feature request seems to be older than a year, which is at least three major Cura releases ago. | ||
It also received the label Deferred indicating that we did not have time to work on it back then and haven't found time to work on it since. | ||
If this is still something that you think can improve how you and others use Cura, can you please leave a comment? | ||
We will have a fresh set of eyes to look at it. | ||
If it has been resolved or don't need it to be improved anymore, you don't have to do anything, and this issue will be automatically closed in 14 days. | ||
close-issue-message: | | ||
This issue was closed because it has been inactive for 14 days since being marked as stale. | ||
If you encounter this issue and still have a need for this, you are welcome to make a fresh new issue with an updated description. | ||
permissions: | ||
contents: write # only for delete-branch option | ||
issues: write | ||
pull-requests: write |
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