A simple Freshdesk app that displays information about ticket requester for Voog Clientbase.
When installing the application, you need to specify some installation parameters for it to work:
cb_url
- Clientbase URL for making requests. E.g. http://clientbase.voog.inemail
- E-mail address of the Clientbase account that the requests are made with. The account needs to have ApiSupport role.password
- Password of the Clientbase account
Please refer to Freshdesk documentation.