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Update Documentation.md to remove cases reference
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tannera926 authored Jan 11, 2024
1 parent 1ee5d13 commit db6277f
Showing 1 changed file with 1 addition and 8 deletions.
9 changes: 1 addition & 8 deletions Documentation.md
Original file line number Diff line number Diff line change
Expand Up @@ -2036,7 +2036,6 @@ To get latest streams file and allowlist required urls follow [these instruction
<div id="ccp-container"></div>
<div id="customerprofiles-container"></div>
<div id="wisdom-container"></div>
<div id="cases-container"></div>
<div id="customviews-container"></div>
</main>
<script type="text/javascript">
Expand All @@ -2061,12 +2060,6 @@ To get latest streams file and allowlist required urls follow [these instruction
connectUrl + "/wisdom-v2/",
{ style: "width:400px; height:600px;" }
);
connect.agentApp.initApp(
"cases",
"cases-container",
connectUrl + "/cases/agent-app/",
{ style: "width:400px; height:600px;" }
);
connect.agentApp.initApp(
"customviews",
"customviews-container",
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```

Integrates with Amazon Connect by loading the pre-built app located at `appUrl` into an iframe and appending it into the DOM element with id of `containerId`. Underneath the hood, `initApp` creates a `WindowIOStream` for the iframes to communicate with the main CCP iframe, which is in charge of authenticating the agent's session, managing the agent state, and contact state.
* `name`: A string which should be one of `ccp`, `customerprofiles`, `wisdom`, `cases`, or `customviews`.
* `name`: A string which should be one of `ccp`, `customerprofiles`, `wisdom`, or `customviews`.
* `containerId`: The string id of the DOM element that will contain the app iframe.
* `appUrl`: The string URL of the app. This is the page you would normally navigate to in order to use the app in a standalone page, it is different for each instance.
* `config`: This object is optional and allows you to specify some settings surrounding the CCP.
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