It's open-source powered application. Which brings simplicity and usability in one place. With live helper chat you can bring live support on your site for free.
Official site: http://livehelperchat.com/
- Directories content:
- lhc_dc - Compiled Windows desktop client.
- lhc_dc_src - Desktop client source.
- lhc_translations - Translations folder.
- lhc_web - WEB application folder.
Few main features
- Multilanguage
- Themes support - override default template files without changing kernel
- Write custom extensions without changing kernel
- Override default behaviour without changing kernel
- MVC structure - separated design/logic/models
- Web and Desktop client Windows/Mac/Linux support.
- Multiple chats same time
- Multiple operators
- Site widget
- Chats transfering
- Departments
- Asynchronous status loading, not blocking site javascript.
- Online users tracking, including geo detection
- GEO detection using three different sources
- Option to configure start chat fields
- Sounds on pending chats and new messages
- Users blocking
- Top performance with enabled cache
- Advanced embed code generation with numerous options of includable code.
- Template override system
- Module override system
- Support for custom extensions
- Changeable footer and header content
- Option to send messges to anonymous site visitors, (new)
- Flexible permission system:
- Roles
- Groups
- Users
Google group: https://groups.google.com/forum/#!forum/livehelperchat