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- Technical Product Manager with 7+ years of hands-on experience across diverse verticals including Web3, finance, lending, healthcare, and more.
- Adept at translating complex technical concepts for a broad audience with proven success in leading workshops for 15+ organizations.
- Known for blending technical expertise with business acumen, fostering cross-functional collaboration, and driving product development from 0 to 1.
- People know me for my punctuality, organizing skills, adaptability and versatility, self-starter, voicing ideas, individual contributor & team player.
Project – Web3 Infrastructure: Build products leveraging W3C & DIF Standards (Decentralized Identifiers and Verifiable Credentials)
Responsible for
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Product Enhancement: Analyze the competitive industry and product landscape and explore new ways to improve Web3 Infrastructure ITN and Citopia products.
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Acted as SME for MOBI Web3 Infrastructure (ITN and Citopia), resulting in the successful implementation of 3 projects and 5 more organizations joined to test out the infrastructure.
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Technical Content Creator: Launched MOBI Academy, designed and delivered workshops covering the Decentralized Identifiers and Verifiable Credentials by W3C standard specifications, empowering 15+ organizations and 60+ individuals, spanning software engineers to executive leaders.
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Product Lead: Leveraged Web3 Infrastructure and worked concurrently on the design & development of 5 Proof of Concepts (PoCs) in diverse domains such as
- Global Battery Passport System - (Ongoing) Nov’ 23 to Dec’ 27
- Vehicle Registration and Titling - Use Case
- Dealer Floor Plan Audit - Mar’ 22 to Apr’ 23
- Multimodal as a Service (Transit IDEA Grant Project) - Feb’22 to Apr’ 23
- Supply Chain EV Battery track & trace (upstream and downstream) - Feb’ 22 to Apr’ 22
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Product & Code Development: Actively contributed to code development, including code reviews, testing, and working with the development teams to ensure that product requirements were precise, managed product timelines, and reported to stakeholders, including live product demonstrations.
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Technical Evangelist: Active contribution to whitepapers, standards, and blogs (ITN Medium & Citopia Medium)
Project – Paypixl: On-demand Drone Imagery Platform (Jul’ 18 to Sep’ 21 – Volunteer work, Sep’ 21 to Jan’ 22 – paid work)
Responsible for
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Product & Code Development:
- Spearheaded the backend architecture development from the ground up and wrote the foundational code for the application.
- Led and completed the Payment Workflow - Stripe Integration with the Paypixl platform.
- Participated in the product development and implementation process (end-to-end)
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Product Enhancement: Researched and brainstormed about incorporating Blockchain with Paypixl products and services.
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Apart from active involvement in the entire software development lifecycle, I was involved in fundraising efforts.
Project – CRM & Loan Origination System workflow solutions using Salesforce/nCino-based technologies
Responsible for
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Detailed Design & Architecture:
- Designed and implemented nCino workflows, improving processing efficiency by 20%.
- Ensured the system accurately met the business unit's expectations (implementation and testing).
- Ensured all required data was transferred from legacy systems to nCino LOS.
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Third-party API Integration Lead:
- Led ATTOM data integration, reducing the data entry and research time by 15% and improving overall data accuracy by 10%.
Responsible for
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Enhanced Cross-Functional Collaboration:
- Enhanced cross-functional team collaboration and efficiency by 20% by coordinating with teams to gather requirements and deliver tailored technical solutions for different processes.
- Collaborated with an offshore UI team – handing over task details and testing code after development.
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Product Lead:
- Actively involved in product development - focusing on building and managing the product roadmap, prioritizing feature requests, and feature impact analysis.
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Product & Code Development:
- Participated in enhancing the existing codebase to improve performance, stability, and end-user experience.
- Experience in Backend development - Django REST API, third-party API integration (Salesforce, Calyx software, and a few more) using different programming languages (Python, C#, and Nodejs).
- Familiar with service-oriented architecture. Experience in building and managing microservices from scratch.
- Built, configured, and managed data-driven automated reporting solutions using Tableau & the CLEAR Web App.
- Experience in writing complex SQL scripts and stored procedures for automated reporting solutions.
- Actively involved in developing, debugging, and fixing bugs on frontend development (used ReactJS).
Responsible for
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Processes & Code Optimization Development:
- Dealt with healthcare data to provide analytics and streamlined end-to-end ETL processes, reducing data processing time by 20% and improving overall workflow efficiency.
- Experience implementing the entire end-to-end ETL process, from discovering flat files to cataloging, data quality checks, testing (QA), and importing data using Python and SQL Server 2017.
- Experience in Bulk Copy Program (BCP) utility with Python for raw data import module.
- Hands-on experience efficiently processing large files in chunks and importing them to SQL Server.
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Documentation: Documented the tasks and used Jira for issue tracking, Bitbucket for source control, and VS 2017 for development.
Project – Migration from AdvantageDB to Postgres database. Maintaining data warehouse (DWH) and developing milestones and workflow unit report (WUR) structure.
Responsible for
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Cross-functional collaboration & requirement gatherings:
- Collaborated with the executives (VP) and Business Analysts (BAs) at the Real Estate Law Firm to collect the functional requirements.
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ETL Design Pattern Implementation & Development:
- Experience working on master-child package techniques to efficiently manage data loading to the data warehouse.
- Hands-on experience creating and modifying existing logical and physical data models, modifying the ETL packages, stored procedures, views, and functions to implement the technical requirements (production and development environment)
- Designed, developed, tested, and deployed ETL packages and SSRS reports with complex stored procedures and queries for implementing complex business rules
- Experience with managing and testing the ETL process in the production environment
- Spearheaded writing the ETL specification documentation and the implementation plan for deployment in different environments.
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Business Intelligence Reporting Solutions:
- Worked on designing and configuring the SSRS reports (types: tabular, matrix, parameterized, and drill-down)
- Increased reporting efficiency by 15% compared to existing reporting solution, delivering timely and accurate information by spearheading the Power BI setup, configuration, and dashboard development
- Noticed a 25% increase in user engagement with Power BI dashboards
- Performed independent audits, reviews, and validated BI artifacts (stored procedure, queries, and reports) to ensure data integrity
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Proprietary Legacy System: Experience in debugging C# applications, ETL packages, stored procedures, and WUR Admin tool (C# application)
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Data Migration: Successfully migrated the data from the AdvantageDB legacy database to Postgres (source system for Reporting tools), minimizing the impact on ongoing operations.
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Managing Software Development Teams, Concurrent Projects, Leading Product Development (inception to production), and Strategy.
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Web3 related Standard Specifications: Decentralized Public Key Infrastructure (DPKI), W3C Decentralized Identifiers, Verifiable Credentials, DIF DID Comm.
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Strong interest in learning and applying emerging technologies - zero-knowledge cryptography, zkEVM, and Generative AI to drive innovation.
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Passionate about driving and owning social impact projects that create positive change.
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Languages/Frameworks/OS: Javascript, Python, Django REST framework, Nodejs, TypeScript, React, Java, Php, C#, TSQL, Windows, Linux/Unix
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Database Solutions: Postgres, MS SQL Server, MySQL, Oracle 11g
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IT Architecture & Development Approaches: Microservices Architecture, Event Driven Architecture, Data Modeling & Warehousing, Interface Strategy & Design (Web Services, Rest APIs), Scrum & Agile
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Cloud Solutions: AWS, Google Cloud Platform (GCP)
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Applications: Salesforce.com, nCino
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ETL/Business Intelligence (BI) Tools: MSBI Stack (SSIS, SSRS, SSMS), Power BI, Tableau
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Other Tools: Github, Jira, BitBucket, Visual Studio, TFS, SourceTree, Jira, Confluence
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MS, Global Business with Blockchain Technology (Aug 2021) University of the Cumberlands – Williamsburg, KY
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MS, Computer Science (Jan 2017) University of Massachusetts – Dartmouth, MA
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BS, Computer Engineering (Jul 2014) Gujarat Technological University – Gujarat, India