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Note VPN interference with door code system #806

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4 changes: 2 additions & 2 deletions app/assets/javascripts/door.js
Original file line number Diff line number Diff line change
Expand Up @@ -17,7 +17,7 @@ $(document).ready(() => {

$("#unlock-door").click(async () => {
if ($("#unlock-door").hasClass('disabled')) {
alert('Door control not accessible. Are you on the space Wi-Fi?');
alert('Door control not accessible. Are you on the space Wi-Fi? If yes, do you have a VPN or iCloud Private Relay enabled?');
return;
}

Expand Down Expand Up @@ -57,4 +57,4 @@ $(document).ready(() => {
$("#error-text").text(`Failed to unlock door: ${e}`);
}
});
});
});
2 changes: 1 addition & 1 deletion app/views/members/users/index.html.haml
Original file line number Diff line number Diff line change
Expand Up @@ -22,7 +22,7 @@
%p#error-text.text-danger.bold
%p
%i Note:
You must be at the space and connected to the Wi-Fi to unlock the door.
You must be at the space and connected to the Wi-Fi to unlock the door. Also, if you use a VPN or iCloud Private Relay, you may need to turn that off on your device before clicking the button.
%table
%tr
%td.bold.text-right
Expand Down
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