Profiling: Troubleshooting for newer HA connecting to older stack

elastic · Nov 1, 2023 · 3467c9d · 3467c9d
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commit 3467c9d
Showing 1 changed file with 8 additions and 0 deletions.
diff --git a/docs/en/observability/profiling-troubleshooting.asciidoc b/docs/en/observability/profiling-troubleshooting.asciidoc
@@ -101,6 +101,14 @@ rpc error: code = FailedPrecondition desc= HostAgent version is unsupported, ple
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 Follow the host-agent deployment instructions shown in Kibana which will always be correct for the {stack} version that you are using.
+* You are using a host-agent from a newer {stack} version, configured to connect to an older {stack} version cluster. In this case, the following message is logged:
++
+[source,logs]
+----
+rpc error: code = FailedPrecondition desc= Backend is incompatible with HostAgent, please check your configuration
+----
++
+Follow the host-agent deployment instructions shown in Kibana which will always be correct for the {stack} version that you are using.
 
 If you're unable to find a solution to the host-agent failure, you can raise a support request indicating `Universal Profiling` and `host-agent` as the source of the problem.