[8.15](backport #4097) Add doc for diagnosing backpressure from Elast…

…icsearch (#4122)

* Add doc for diagnosing backpressure from Elasticsearch (#4097)

* initial apm-es-backpressure doc draft

* address review comments

* fix internal doc references

* address review comments

* es backpressure troubleshoot doc fmt fix

* address comments

* fix doc typo

* add not recommended banner

(cherry picked from commit 406f676)

* Delete docs/en/serverless directory

---------

Co-authored-by: Kostiantyn Masliuk <[email protected]>
Co-authored-by: github-actions[bot] <github-actions[bot]@users.noreply.github.com>

docs/en/observability/apm/apm-performance-diagnostic.asciidoc

@@ -0,0 +1,51 @@
+[[apm-performance-diagnostic]]
+=== APM Server performance diagnostic
+
+[[apm-es-backpressure]]
+[float]
+==== Diagnosing backpressure from {es}
+
+When {es} is under excessive load or indexing pressure, APM Server could experience the downstream backpressure when indexing new documents into {es}.
+Most commonly, backpressure from {es} will manifest itself in the form of higher indexing latency and/or rejected requests, which in return could lead APM Server to deny incoming requests.
+As a result, APM agents connected to the affected APM Server will suffer from throttling and/or request timeout when shipping APM events. 
+
+To quickly identify possible issues try looking for similar error logs lines in APM Server logs:
+
+[source,json]
+----
+...
+{"log.level":"error","@timestamp":"2024-07-27T23:46:28.529Z","log.origin":{"function":"github.com/elastic/go-docappender/v2.(*Appender).flush","file.name":"[email protected]/appender.go","file.line":370},"message":"bulk indexing request failed","service.name":"apm-server","error":{"message":"flush failed (429): [429 Too Many Requests]"},"ecs.version":"1.6.0"}
+{"log.level":"error","@timestamp":"2024-07-27T23:55:38.612Z","log.origin":{"function":"github.com/elastic/go-docappender/v2.(*Appender).flush","file.name":"[email protected]/appender.go","file.line":370},"message":"bulk indexing request failed","service.name":"apm-server","error":{"message":"flush failed (503): [503 Service Unavailable]"},"ecs.version":"1.6.0"}
+...
+----
+
+To gain better insight into APM Server health and performance, consider enabling the monitoring feature by following the steps in <<apm-monitor-apm,Monitor APM Server>>.
+When enabled, APM Server will additionally report a set of vital metrics to help you identify any performance degradation.
+
+Pay careful attention to the next metric fields:
+
+* `beats_stats.metrics.libbeat.output.events.active` that represents the number of buffered pending documents waiting to be ingested;
+(_if this value is increasing rapidly it may indicate {es} backpressure_)
+* `beats_stats.metrics.libbeat.output.events.acked` that represents the total number of documents that have been ingested successfully;
+* `beats_stats.metrics.libbeat.output.events.failed` that represents the total number of documents that failed to ingest;
+(_if this value is increasing rapidly it may indicate {es} backpressure_)
+* `beats_stats.metrics.libbeat.output.events.toomany` that represents the number of documents that failed to ingest due to {es} responding with 429 Too many Requests;
+(_if this value is increasing rapidly it may indicate {es} backpressure_)
+* `beats_stats.output.elasticsearch.bulk_requests.available` that represents the number of bulk indexers available for making bulk index requests;
+(_if this value is equal to 0 it may indicate {es} backpressure_)
+* `beats_stats.output.elasticsearch.bulk_requests.completed` that represents the number of already completed bulk requests;
+* `beats_stats.metrics.output.elasticsearch.indexers.active` that represents the number of active bulk indexers that are concurrently processing batches;
+
+See {metricbeat-ref}/exported-fields-beat.html[{metricbeat} documentation] for the full list of exported metric fields.
+
+One likely cause of excessive indexing pressure or rejected requests is undersized {es}. To mitigate this, follow the guidance in {ref}/rejected-requests.html[Rejected requests].
+
+(Not recommended) If scaling {es} resources up is not an option, you can adjust the `flush_bytes`, `flush_interval`, `max_retries` and `timeout` settings described in <<apm-elasticsearch-output,Configure the Elasticsearch output>> to reduce APM Server indexing pressure. However, consider that increasing number of buffered documents and/or reducing retries may lead to a higher rate of dropped APM events. Down below a custom configuration example is listed where the number of default buffered documents is roughly doubled while {es} indexing retries are decreased simultaneously. This configuration provides a generic example and might not be applicable to your situation. Try adjusting the settings further to see what works for you.
+[source,yaml]
+----
+output.elasticsearch:
+  flush_bytes: "2MB" # double the default value
+  flush_interval: "2s" # double the default value
+  max_retries: 1 # decrease the default value
+  timeout: 60 # decrease the default value
+----

docs/en/observability/apm/troubleshoot-apm.asciidoc

@@ -9,6 +9,7 @@ and processing and performance guidance.
 * <<apm-common-response-codes>>
 * <<apm-processing-and-performance>>
 * <<apm-enable-apm-server-debugging>>
+* <<apm-performance-diagnostic>>
 
 For additional help with other APM components, see the links below.
 
@@ -54,4 +55,6 @@ include::apm-response-codes.asciidoc[]
 
 include::processing-performance.asciidoc[]
 
-include::{observability-docs-root}/docs/en/observability/apm/debugging.asciidoc[]
+include::{observability-docs-root}/docs/en/observability/apm/debugging.asciidoc[]
+
+include::apm-performance-diagnostic.asciidoc[]